TheseTermsapplytoyouraccountwithAutodeskandtoourOfferingsandconstituteabindingcontractbetweenus.
PLEASENOTETHATSECTION17.4(AUTODESKPARTY,GOVERNINGLAW,DISPUTERESOLUTION)BELOWCONTAINSMANDATORYARBITRATIONANDCLASSACTIONWAIVERPROVISIONSTHATMAYGOVERNANYRESOLUTIONOFDISPUTESBETWEENYOUANDAUTODESK.PLEASEREADTHESETERMS(INCLUDINGSECTION17.4)CAREFULLY.
ByacceptingtheseGeneralTermsduringyouraccountregistrationorsubscriptionprocess,orbyaccessingorusingourOfferings,youconfirmyouracceptanceoftheseGeneralTermsandotherapplicableTermsandyouragreementtobeapartytothisbindingcontract.IfyoudonotagreetotheseTerms,youmustnotaccessoruseourOfferings.
YouagreetotheseTermsonbehalfofthecompanyorotherlegalentityforwhichyouareacting(forexample,asanemployeeorcontractor)or,ifthereisnocompanyorlegalentity,onbehalfofyourselfasanindividual(ineithercase,“You”).Yourepresentandwarrantthatyouhavetherightandauthority(aswellasthecapacity—forexample,youareofsufficientlegalage)toactonbehalfofandbindsuchentity(ifany)andyourself.AdditionalcapitalizedtermsaredefinedintheseTerms,includinginSection18(Definitions)below.
YouagreetotheSpecialTerms,ifany,foranOfferingthatYousubscribeto,access,oruse.
Type
SubscriptionTerm
ReturnPeriod(measuredfromthedateofpurchaseorrenewal)
Newsubscription,Renewalofanexistingsubscription,Additionofuserstoanexistingsubscription,Aligningsubscriptionbillingorrenewaldates
Subscriptionslongerthanmonthly(forexample,annual)
30days
Monthlysubscriptions
15days
YouwillretainYourownershiprightstofiles,designs,models,datasets,images,documentsorsimilarmaterialcreatedbyYou(orYourAuthorizedUsers)andsubmittedoruploadedtoanOfferingbyYou(orYourAuthorizedUsers).
EachsubscriptiontoanOfferingisforafixed,limitedtimeperiod(the“OfferingTerm”).ThelengthoftheOfferingTermwillbeindicatedintheOfferingIdentification.
ForanyOfferingconsistingofSoftwareoraCloudServicethatAutodeskmakesavailableorprovidestoYou,andsubjecttocompliancewiththeseTermsandallpaymentobligations,includinganytaxesandotherfees,AutodeskgrantstoYouanon-exclusiverighttousetheOffering(andpermitYourAuthorizedUserstousetheOffering)solely(a)duringtheOfferingTerm,(b)inaccordancewithanyapplicableSpecialTerms,and(c)withinthescopeofYoursubscription,includingthepermittednumber,OfferingType,TerritoryandotherattributesspecifiedforthetypeandlevelthatYouselectedwhensubscribingfortheOffering.IfYourOfferingIdentificationdoesnotspecifythoseattributes,theOfferingwillhavetheattributesofaTrialVersion.
ExceptasexpresslyauthorizedbytheseTerms,orasotherwiseexpresslypermittedinwritingbyAutodesk,Youwillnot:(i)reproduce,modify,adapt,translate,port,orcreatederivativeworksofalloranyportionofanyOffering,exceptasexpresslypermittedbyapplicablelawnotwithstandingacontractualprohibitiontothecontrary,or(ii)sublicense,transfer,distribute,transmit,sell,lease,rent,loan,orotherwisemakeavailablealloranyportionorfunctionalityofanyOfferingtoathirdparty(whetheronaservicebureaubasisorotherwise).
AnySoftware(includinganyUpdateorUpgrade)thatAutodeskmakesavailableordeliverstoYouislicensedforalimitedsubscriptionperiod,notsold.YoumaymakeonearchivalcopyoftheSoftwareYousubscribedtosolelyforYourbackupandarchivalpurposesforthedurationoftheOfferingTerm.
SubjecttocompliancewiththeseTerms,Autodeskwill,duringtheOfferingTerm,makeOfferingsavailabletoYouthroughYouraccountorotherelectronicmeans.AutodeskwillnotbeliableforanylossesorotherliabilityincurredbyYouorothersduetosendingYouraccountinformationtoanincorrectaddress.YoumayberequiredtologintoYouraccountorprovideAutodeskadditionalinformationtoactivate,access,oruseanOffering.SomeOfferingsmaycauseYourcomputersorotherdevicestoautomaticallyconnecttotheinternet(intermittentlyoronaregularbasis)—forexample,tovalidatetheproperuseofYoursubscription,provideYouwithaccesstoservices(includingthird-partyservices),ordownloadandinstallUpdatesorUpgrades,allwithoutfurthernoticetoYou.YouandYourAuthorizedUsersagreetosuchconnectionandtovalidationofYoursubscriptionandtotheautomaticdownloadingandinstallationofUpdatesandUpgrades.YoumaynotbeabletoadjustYourUpdateorUpgradesettingsforcertainOfferings,includingthoseforwhichautomaticUpdatesorUpgradesarerequiredforoperationorsecurityoftheOffering.
DuringtheOfferingTerm,AutodeskmaymakeavailableordeliverUpdatesorUpgradestoSoftware.YouwillpromptlyinstallanymandatoryUpdates.
InconnectionwithanOffering,youmayhaveaccesstostandardapplicationprogramminginterfaces,softwaredevelopmentkits,tools,libraries,scripts,samplesourcecodeandsimilardevelopermaterial(collectively,“APIs”).UnlessotherwisespecifiedintheapplicableSpecialTerms(includingDocumentation),YoumayusetheAPIsonly(a)fortheOfferingforwhichyouhaveasubscriptionandforwhichtheAPIsareprovided,(b)duringtheOfferingTerm,(c)inaccordancewiththeSpecialTerms(includingDocumentation)specifictotheAPIs,and(d)todevelopapplications,services,modules,orcomponentssolelyforYourinternalbusinessuse.
InorderforYoutoaccessorusecertainOfferings,orforAutodesktoprovideYouwithcertainservices,YoumaywishtouploadorotherwiseshareYourContent.AutodeskpersonnelwillnotuseYourContentexcept(a)atYourrequest,orwithYourconsent;(b)inconnectionwithprovidingandimprovingOfferings(includingmaintaining,securing,updating,orotherwisemodifyingOfferings);or(c)inconnectionwithlegalobligations,enforcement,investigations,orproceedings.AutodeskmayblockorremoveYourContentforanyreason,includingnon-compliancewiththeseTerms.WhenYouprovideormakeaccessibleYourContent,YouauthorizeAutodeskanditsdesigneestouse,reproduce,modify,distributeandmakeavailableYourContentinconnectionwithprovidingYouwithOfferingsandtheotheractivitiescontemplatedbytheseTerms.
Youareresponsibleforensuringthat(i)YourContentanditsusewithanyOfferingcomplywithallapplicablelawsandregulationsandtheseTerms,(ii)YourContentwillnotinfringeormisappropriateanyintellectualpropertyorproprietaryrightsofanyperson,and(iii)YousecurebackupcopiesofYourContentatalltimes.Youacknowledgethatonlineservicesmaysufferdisruptionsoroutages,andYoumaynotbeabletoretrieveYourContentasaresult.
Youwillindemnifyandholdharmless(and,atAutodesk’srequest,defend)Autodeskagainstanyandalllosses,liabilities,expenses(includingreasonableattorneys’fees)sufferedorincurredbyAutodeskbyreasonofanyclaim,suitorproceedingarisingoutoforrelatingto(1)YourContent;(2)Your(includingYourAuthorizedUsers’)useofOfferings,includinganyOutputorotherresultsproducedbysuchuse;and(3)Your(includingYourAuthorizedUsers’)breachoftheseTerms(includinganyAdditionalAgreement,SpecialTerms,orotherapplicableterms).
SomeOfferingspermitYoutocollaboratewithothers,includingsharingorpublishingYourContent.IfYouchoosetoshareorpublishYourContent,othersmaybeabletouse,sell,reproduce,modify,distribute,makeavailable,display,transmitandcommunicateYourContent,andsuspendingorterminatingaccesswillnotdeleteorinhibitaccesstoanyofYourContentthatwasearliersharedorpublished.IfYoudonotwantotherstohaveanysuchaccessoranyofthoserights,donotusethesharing,publishing,orothercollaborationfeaturesoftheOfferingsandsetYourpermissionsaccordingly.Keepinmindthatforumsandgalleriesmaybepublic,andsubmissionsaregenerallypublic.
AnOfferingmayfeaturelinkstoThird-PartyMaterial/Services.SuchlinksareprovidedasaconveniencetoYou.AutodeskdoesnotmonitororcontrolwhatsuchthirdpartieswilldowithYourContent.YouareresponsibleforensuringtheappropriatelevelofaccesstoYourContentbyanythirdparty.IfYouauthorizeanyofYourContenttobesharedwithanythirdparty,AutodeskmaymakeYourContentavailabletosuchthirdparty;Autodeskwill,however,havenoresponsibilityorliabilityfortheactionsofsuchthirdparty.
IfYouprovideAutodeskwithideasforimprovement,suggestions,orotherfeedback(collectively,“Feedback”),YouherebygranttoAutodeskanon-exclusive,transferable,irrevocable,worldwide,royalty-freelicense(withrightstosublicense)tomake,use,sell,offertosell,reproduce,modify,distribute,makeavailable,publiclydisplayandperform,discloseandotherwiseexploittheFeedbackandanyOfferingsusingtheFeedback.
ThedatastoragefunctionalityassociatedwithOfferingsisNOTsuitableforthestorageofSocialSecuritynumbers,creditordebitcardnumbers,financialaccountnumbers,driver’slicensenumbers,medicalinformation,orhealthinsuranceinformation;dataaboutpersonalcharacteristicsorotherpersonaldata,suchasraceorethnicorigin,religionorphilosophicalbeliefs,politicalaffiliationoropinions,geneticorbiometricdata,sexualorientation,ortradeunionmembership;orotherinformationthatmayexpose,orposeariskofharmto,anindividualifimproperlydisclosedorused(collectively,“SensitivePersonalData”).ExceptasexpresslyrequiredbyAutodesk(forexample,acreditcardnumberusedtopurchaseasubscription),YouwillnotuploadorotherwisemakeavailabletoAutodeskanySensitivePersonalData,includinganyfilescontainingSensitivePersonalData,inconnectionwithYouruseofanyOffering.
YouhaveonlytherightsexpresslygrantedtoYouundertheseTerms(includingtheSpecialTerms).AllrightsnotexpresslygrantedarereservedbyAutodeskanditslicensorsandsuppliers;Autodeskanditslicensorsandsuppliersexpresslydisclaim(andYouagreenottoassert)anyotherrights.
Youwillnottakeanyaction,orauthorize,encourage,orassistanythirdpartytotakeanyaction,inconsistentwiththisSection13.
Autodeskwarrantsthat,foranypaidsubscription,asofthedateonwhichthesubscribed-forOfferingismadeavailabletoYouandfor90daysthereafteror,iftheOfferingTermisshorter,suchshorterperiod(“WarrantyPeriod”),theOfferingwillprovidethegeneralfeaturesandfunctionsdescribedintheend-userDocumentationfortheOffering.Autodesk’sentireobligationandliability,andYoursoleandexclusiveremedy,forAutodesk’sbreachofthiswarrantywillbeforAutodesk,atitsoption,(a)toattemptreasonablytoremedythebreachor(b)torefundtheamountsreceivedfortheaffectedsubscriptionandterminatesuchsubscription.YouwillbringanywarrantyclaimforanyOfferingwithinitsapplicableWarrantyPeriod,andanywarrantyclaimsYoubringaftersuchWarrantyPeriodwillbeexcluded.
NOTHINGINTHESETERMSRESTRICTSOREXCLUDESAUTODESK’SLIABILITYFOR(i)DEATHORPERSONALINJURYCAUSEDBYAUTODESK’SWILLFULMISCONDUCTORGROSSNEGLIGENCE,OR(ii)YOURDAMAGESORLOSSESCAUSEDBYAUTODESK’SFRAUD.ALSO,AUTODESKDOESNOTSEEKTOLIMITYOURWARRANTIES,YOUROTHERRIGHTSANDREMEDIES,ORTHELIABILITYOFAUTODESKFORDAMAGESORLOSSESTOTHEEXTENTTHELIMITSARENOTPERMITTEDBYAPPLICABLELAW(SUCHASSTATUTORYWARRANTIES,CONDITIONS,REMEDIES,ORLIABILITIESTHATCANNOTBEEXCLUDEDBYAPPLICABLELAW).THESETERMSGIVEYOUSPECIFICLEGALRIGHTS,ANDYOUMAYALSOHAVEOTHERLEGALRIGHTS,WHICHVARYFROMJURISDICTIONTOJURISDICTION,INCLUDINGLEGALRIGHTSDESCRIBEDINSECTION19(COUNTRY/JURISDICTION-SPECIFICTERMS)BELOW.
TheseTermsbecomeeffectiveonthefirstdateacceptedinaccordancewithSection1(Acceptance)aboveandcontinueineffectindefinitelyunlessterminatedinaccordancewiththeprovisionsoftheseTerms,includingthisSection16.
YoumayterminateYoursubscriptionsandtheseTermsifAutodeskisinmaterialbreachoftheseTermsandfailstocuresuchbreachwithin30daysafterwrittennoticeofthebreach.
Autodeskreservestherightfromtimetotimeto(a)modify,discontinue,orsubstituteanOffering(includinganyBenefits,features,functionality,orsupportingservicesrelatedtotheOffering),or(b)addormodifylicensekeys,authorizationsorothermeansofcontrollingormeasuringaccesstooruseoftheOfferings.AutodeskwillendeavortonotifyYouofanymajorchangestoanOfferingintheapplicablereleasenotesorotherDocumentationfortheOffering.
Notwithstandingtheforgoing,iftheSpecialTerms,OfferingTypesandBenefits,orotherpoliciesincludedifferenttermsorproceduresformodificationthereof,modificationmay,atAutodesk’soption,behandledasdescribedtherein.
YouacknowledgethatYourcommitmentswithrespecttotheOfferingsandsubscriptionBenefitsarenotcontingentondeliveryoffuturefeaturesorfunctionality(ororalorwrittenstatementsaboutfuturefeaturesorfunctionality).
TheEnglishlanguageversionoftheseTermswillbetheversionusedwheninterpretingorconstruingtheseTerms,andanynoticesorothercommunicationsinconnectionwiththeseTermswillbeprovidedintheEnglishlanguage.AnyreferenceintheseTermsto“days”aretocalendardaysunlessotherwisespecified.Thewords“including”and“forexample”or“e.g.,”andwordsofsimilarimport,arenotlimitingorexclusiveandwillbedeemedfollowedby“withoutlimitation,”whetherornotsuchlanguageisincluded.Sectionandotherheadingsareforeaseofreferenceonlyandarenottobeusedtointerpretthemeaningofanyprovision.AnyrightsandremediesprovidedforintheseTermsarecumulativeandareinadditionto,andnotinlieuof,anyotherrightsandremediesavailableunderapplicablelaw.
(a)General
DependingonwhereYourprincipalplaceofbusinessis(or,ifYouareanindividual,whereYouareresident),theseTermsarebetweenYouandtheAutodeskPartysetoutbelow.ThegoverninglawfortheseTerms,includinganyrights,obligationsandclaimsoftheparties,willbeasspecifiedbelow.Similarly,anydisputeorclaimarisingoutoforrelatingtotheseTerms,includingthebreach,performance,termination,enforcement,interpretation,orvalidityoftheseTerms(andwhetherundercontract,tort,includingstrictliability,competitionlaw,orotherwise),andincludingthedeterminationofthescopeorapplicabilityofthedisputeresolutionprovisionsoftheseTerms,willbefinallydeterminedunderthelaw,inthelocationandbythedisputeresolutionprocessspecifiedbelow(exceptasmaybespecifiedinSection19(Country/Jurisdiction-SpecificTerms)below.
Yourprincipalplaceofbusiness(or,ifYouareanindividual,theplaceofYourresidency)
Referencesto“AutodeskParty”meansthefollowingAutodeskentity:
Governinglawis:
Exclusivejurisdiction/forumfordisputeresolution:
UnitedStatesandCanada
Autodesk,Inc.,aDelawarecorporation
(i)StateofCalifornia,and(ii)totheextentcontrolling,federallawsoftheUnitedStates
ArbitrationadministeredbyADRServices,Inc.(“ADRServices”),pursuanttoSection17.4(b)belowand(totheextentnotinconsistentwithsuchsection)inaccordancewiththearbitrationrulesofADRServicesasineffectwhenthenoticeofarbitrationissubmitted.TheseatofthearbitrationwillbeSanFrancisco.
MainlandChina,HongKong,andMacau
Singapore
ArbitrationadministeredbytheSingaporeInternationalArbitrationCentre(“SIAC”)inaccordancewiththeArbitrationRulesoftheSIACasineffectwhenthenoticeofarbitrationissubmitted.TheseatofthearbitrationwillbeSingapore.
Australia
AutodeskAustraliaPty.Ltd.
(i)StateofNewSouthWales,and(ii)totheextentcontrolling,federallawsofAustralia
CourtsofNewSouthWales
Asia,Oceania,andtheAsia-Pacificregion,otherthanMainlandChina,HongKong,MacauandAustralia
CourtsofSingapore
Europe,theMiddleEast,andAfrica
AutodeskIrelandOperationsUnlimitedCompany,anIrishcompany
Ireland
CourtsofIreland
Worldwide(unlessinacountryorregiondescribedabove),includingMexico,SouthAmerica,CentralAmerica,Caribbeanregion,andAntarctica
(i)UnitedStatesDistrictCourtfortheNorthernDistrictofCaliforniainSanFrancisco,or(ii)courtsoftheStateofCalifornia,CountyofSanFrancisco.
(b)BindingArbitrationandDisputeResolutionforUnitedStatesandCanada
IfYourprincipalplaceofbusiness(or,ifYouareanindividual,Yourresidence)isintheUnitedStatesorCanada,thefollowinginformaldisputeresolutionandbindingarbitrationprovisionsapplytoYou:
(i)InformalDisputeResolutionandBindingArbitration
Autodeskseekstoresolveanyclaimordispute(“Claim”)informally.IfYouorAutodeskhaveaClaimarisingoutoforrelatingtoanOfferingortheseTerms,YouandAutodeskwillfirstseektoresolvetheClaiminformallybyprovidingnoticeoftheClaiminthemannerdescribedbelowforNoticesandcooperatingwiththeotherpartytotrytoaddressthematteramicably.IftheClaimisnotresolvedthroughinformaldisputeresolutionwithin30daysafterreceiptofthenoticeofaClaim,eitherpartymayproceedwithformaldisputeresolution.
YouandAutodeskagreetobindingindividualarbitrationofanyClaimarisingoutoforrelatingtoanOfferingortheseTermsandwaiveanyrighttogotocourtandhaveatrialinfrontofajudgeorjury.TheUnitedStatesFederalArbitrationAct,includingitsproceduralprovisions,andnotstatelaw,governstheinterpretationandenforcementofthisdispute-resolutionprovision.ArbitrationwillbeconductedbyADRServicespursuanttoitsrulesandassetforthinthisSection17.4.Tocommencearbitration,apartymustsendawrittendemandforarbitrationthatdescribestheClaimandrequestforreliefwiththedetailsrequiredbytheADRServicesrules(“Demand”).AnyDemandfromYoutoAutodeskmustbesenttoAutodesk,Inc.,TheLandmark@OneMarket,Suite400,SanFrancisco,California94105USA,Attention:ChiefLegalOfficer.AnyDemandfromAutodesktoYoumustbesenttotheaddressYouprovidedduringtheinformaldispute-resolutionprocessdescribedaboveor,ifnoaddresswasprovided,sentasdescribedinSection17.11(Notices)below.
(ii)FeesforBindingArbitration
PaymentofallarbitratorfeeswillbegovernedbytheADRServicesrules,excepttotheextentthatanyfees(includingattorneys’fees)andcostspaidbyeitherpartyarereallocateduponorderofthearbitratorfollowingadeterminationthat(1)YouorAutodeskbreachedanyoftheprovisionsofthisSection17.4,(2)thesubstanceofYourorAutodesk’sClaimorthereliefsoughtbyYouorAutodeskwasfrivolousorbroughtforanimproperpurpose,or(3)reallocationisotherwisepermittedunderapplicablelaw.IfAutodeskbringsaClaimagainstYou,AutodeskwillpayallADRServicesfeesassociatedwiththeClaim.IfYoubringaClaimagainstAutodesk,YouandAutodeskwillsplitthosefeesevenly.Further,ifthearbitratordeterminesthatYouareunabletopayanypartofthoseADRServicesfees,AutodeskwillpaythemforYou.
(iii)MassFilings
IfYoubringaClaimagainstAutodeskthatissimilartotheClaimsofatleast24othercustomersorusers,orifYouandatleast24othercustomersoruserswithClaimsagainstAutodeskarerepresentedbythesamelawyersorbylawyerswhoarecoordinatingwitheachother(ineithercase,a“MassFiling”),youandAutodeskagreetothefollowingprotocol:
(iv)DeterminationofArbitrability,EnforcementofRights
ThearbitratorwillhavetherighttodeterminethearbitrabilityofanyClaim.
Notwithstandingtheforegoingarbitrationprovision,eachpartymayenforceits,oritslicensors’,patent,copyright,ortrademarkrightsinanycourtofcompetentjurisdiction.
(c)WaiverofClassorConsolidatedActions
AllClaimsarisingoutof,orrelatingto,anOfferingortheseTermsmustbearbitratedorlitigatedonanindividualbasisandnotonaclassbasis.Claimsofmorethanonecustomerorusercannotbearbitratedorlitigatedjointlyorconsolidatedwiththoseofanyothercustomeroruser.
(d)InjunctiveandOtherEquitableRelief
NotwithstandinganyotherprovisionsoftheseTerms,ifaClaimissubjecttoresolutioninthespecifiedcourtorcourtsunderSection17.4(a)(General)above,Autodeskmayapplyforinjunctivereliefandotherequitableremedies(ortheirequivalent)inanyjurisdictionorforum,includinganyavailablecourt.IfaClaimissubjecttoarbitration,eitherpartymayapplytoacourtofcompetentjurisdictionforinterimmeasuresnecessarytopreservetheparties’rights,includingpre-arbitrationattachmentsorinjunctions,andanysuchrequestwillnotbedeemedincompatiblewith,orawaiverof,theagreementtoarbitrate.
Neitherpartywillberesponsibleorhaveanyliabilityforanydelayorfailuretoperformtotheextentduetounforeseencircumstancesorcausesbeyonditsreasonablecontrol,includingactsofGod,earthquake,fire,pandemic,flood,sanctions,embargoes,strikes,lockoutsorotherlabordisturbances,civilunrest,unavailabilityordelayofsuppliersorlicensors,riots,terroristorothermaliciousorcriminalacts,war,failureorinterruptionoftheinternetorthirdpartyinternetconnectionsorinfrastructure,powerfailures,actsorordersofcivilandgovernmentauthoritiesandsevereweather(“ForceMajeure”).Theaffectedpartywillgivetheotherpartypromptwrittennotice(whenpossible)ofthefailuretoperformanduseitsreasonableeffortstolimittheresultingdelayinitsperformance.
ThisSection17.7appliesifYouareaUnitedStatesfederalorotherGovernmentalEntity.TheOfferingsare“commercialcomputersoftware”asdefinedat48C.F.R.§2.101and48C.F.R.§252.227-7014(a)(1)andasthetermisusedin48C.F.R.§§12.212and227.7202,and,whereservices,are“commercialservices”asdefinedin48C.F.R.§2.101.TheOfferingsandrelatedDocumentationareprovidedtoYouandyourAuthorizedUsers,forusebyYouoronYourbehalf,subjecttotheseTermsandwithonlythoserightsasaregrantedtoallotherAutodeskcustomersandtheirAuthorizedUserspursuanttotheseTerms.TheseTermsapplytoGovernmentalEntitycustomersandAuthorizedUsersexcepttothelimitedextentYouareprohibitedbythelawsofYourjurisdictionfromacceptinganyprovisionsoftheseTerms.IfandtotheextentanyprovisionoftheseTermsissoprohibited,suchprovisionwillbedeemedmodifiedonlytotheextentreasonablynecessarytoconformtoapplicablelawbuttogivemaximumeffecttotheprovisionaswritten.
AutodeskreservestherighttoverifyYourcompliancewiththeseTermsandmay,atitsdiscretion,dosobyprovidingyouwithareportregardingYournoncompliantuseofOfferingsand/orbyconductingaremoteoron-siteaudit(anysuchaction,a“Verification”).
Ifaremoteoron-siteauditisrequired,AutodeskoritsrepresentativewillprovideYouelectronicwrittennotification.YoumustuseanAutodesk-approvedtooltogatherinformationfromalldevicesaccessingYourOfferingsandobtainanynecessaryaccessandconsentfromYourAuthorizedUsers.Within15calendardaysofauditnotification,YoumustsubmitYourauditresultstothenotifyingparty.AuditresultsmustincludemachineIDs,serialnumbers,AutodeskIDs,NT/Windowsusername,deviceIDandotherinformationrelatingtoYourOfferings.
If,throughaVerification,AutodeskdeterminesYouareinviolationoftheseTerms,YoumustimmediatelypurchasenewOfferingsatleastequaltothetotalofthevalueoftheidentifiednoncomplianceandAutodesk’sreasonablecoststocompletetheVerification.
FailuretocomplywiththisSection17.8isamaterialbreachoftheseTerms.Autodeskreservestherighttosuspendand/orterminateYouraccesstoOfferingsassetforthinSection16.2(Autodesk’sRighttoTerminateorSuspendaSubscriptionorAccount)above,aswellastoseekanyotherremediesavailableatlaworinequityassetforthinSection17.4(AutodeskParty,GoverningLaw,DisputeResolution)above.
YoumaynotassignorotherwisetransfertheseTermsorYourrightsorobligationsundertheseTerms(whetherbyoperationoflaworotherwise)withoutAutodesk’spriorwrittenconsent,andAutodeskmayterminatetheseTerms(includingYourrightsundertheseTerms)ifYouareacquiredby,orcometobecontrolledby,anyotherpersonorentity(whetherbyacquisitionofshares,merger,orothertransaction)withoutsuchwrittenconsentofAutodesk.AutodeskmayassignorotherwisetransfertheseTerms(withoutYourconsentornoticetoYou)aspartofareorganization,merger,saleofassetsorothertransactionthatinvolvesalloraportionoftheOfferingsorrelatedbusiness.
IfandtotheextentanyprovisionoftheseTermsisheldunenforceableunderapplicablelaw,(a)suchprovisionwillbedeemedmodifiedtotheextentreasonablynecessarytoconformtoapplicablelawbuttogivemaximumeffecttotheintentofthepartiessetforthintheseTerms,and(b)suchprovisionwillbeineffectiveonlyastothejurisdictioninwhichitisheldunenforceablewithoutaffectingenforceabilityinanyotherjurisdiction.
AnynoticesbyYoutoAutodeskwillbesentbypostalmailordeliveryservicetoAutodesk,Inc.,TheLandmark@OneMarket,Ste.400,SanFrancisco,CA94105USA,Attention:ChiefLegalOfficer.SuchnoticeswillbeeffectivewhenreceivedbyAutodesk.
ExceptasotherwiseexpresslystatedintheseTerms(includinganyAdditionalAgreementorSpecialTerms),anynoticesbyAutodesktoYouwillbeprovided(a)byemailtotheregisteredemailaddressassociatedwithYouraccount,(b)bypostingtoYouraccount,(c)bypostingwithinanOffering(forexample,throughanin-Offeringnotificationfunctionorsign-innotification),(d)bypostalmailordeliveryservicetotheaddressassociatedwithYouraccount,or(e)inanyothermannerdeemedreasonablebyAutodeskthatinvolvesspecificnotificationtoYou.NoticesfromAutodesktoYouwill,(i)inthecaseofnoticesbyemail,beeffectiveonedayafterbeingsentand(ii)inthecaseofothernotices,fivedaysafterbeingpostedorsent.YouherebyagreetoserviceofprocessbeingeffectedonYoubyregisteredmailsenttotheaddresssetforthonYourCustomerInformationForm(or,ifnoCustomerInformationFormhasbeenprovided,YourlastaddressknownbyAutodesk)ifsopermittedbyapplicablelaw.
TheseTerms,includinganyAdditionalAgreementandanySpecialTerms(whichareincorporatedbyreferenceintheseTerms),constitutetheentireagreementbetweenYouandAutodesk(andmergeandsupersedeanypriororcontemporaneousagreements,discussions,communications,representations,warranties,advertisingorunderstandings)withrespecttothesubjectmatterhereof.AnyaccesstooruseofanOfferingisexpresslyconditionedontheapplicationoftheseTerms,andanyothertermsareexpresslyrejected.
IfthereisanyconflictbetweentheseGeneralTermsandanySpecialTerms,theSpecialTermswillcontrolinrelationtotheirsubjectmatter.IfthereisanyconflictbetweentheseGeneralTermsortheSpecialTermsandtheAdditionalAgreement,theAdditionalAgreementwillcontrolinrelationtoitssubjectmattertotheextentsetforthintheAdditionalAgreement.
FailuretoenforceorexerciseanyprovisionoftheseTermsisnotawaiverofsuchprovision,unlesssuchwaiverisspecifiedinwritingandsignedbythepartyagainstwhichthewaiverisasserted.
TheLandmark@OneMarket,Ste.400SanFrancisco,CA94105USA
AutodesksuggeststhatYouconsultYourlegaladvisorbeforefilinganoticeorcounter-notice.
“AdditionalAgreement”meansanyagreementsigneddirectlywithanAutodeskentitythatexpresslysupplementsoramendstheTerms(forexample,anenterprisebusinessagreement).
“AuthorizedUsers”or“YourAuthorizedUsers”means(a)You(ifYouareanindividual)and(b)identifiedindividuals(suchasYourindividualemployees,consultantsandcontractorsandotherindividualsaccessingandusinganOffering)forwhomYouhaveacquiredasubscriptiontoanOffering.IfanOfferingallowsYoutodesignateAuthorizedUsersforsuchOffering,Youwillberesponsibleforprovidingnoticeto,andobtainingagreementfrom,anysuchAuthorizedUsersregardingtheapplicationoftheseTermstotheiraccesstoanduseofsuchOfferingpriortotheiraccessanduse.
“Autodesk”meansAutodesk,Inc.,aDelaware(UnitedStates)corporation,togetherwithitssubsidiariesandotheraffiliates.
“AutodeskParty”meanstheparticularAutodeskentityidentifiedinSection17.4(AutodeskParty,GoverningLaw,DisputeResolution)above.
“Benefits”meansanybenefitsmadeavailabletoYouorYourAuthorizedUsersbyAutodesk.BenefitsaretypicallybasedonthetypeorlevelofOfferingforwhichYousubscribe.BenefitsmayincludeaccesstoUpdatesandUpgrades,rightstopreviousversions,additionalSoftwareorCloudServices,pre-releaseversions,APIs,globaluserights,technicalsupport,training,webinars,forums,events,galleries,newslettersandusagedata.Benefitsmayalsoincludeaccountbenefitssuchassinglesign-onandmanagementofYourprofile,securitysettings,linkedaccountsandpreferences.
“CloudService”meansaweb-orcloud-basedservicemadeavailablebyAutodesk,whetherornotprovidedaspartofasubscriptionandwhetherornotprovidedforafee.CloudServicesmayincludesoftwareasaservice(SaaS)andremotestorageorprocessingofdata.
“CoveredOffering”meansanyOfferingforwhichyouhavepaidAutodeskasubscriptionfeeofmorethanUS$100intheprevious12months,excludinganyOfferingthathasbeenmodifiedbyYouoratyourdirection,andexcludinganyThird-PartyMaterial/Services.
“CustomerInformationForm”meansaformcompletedbyoronbehalfofYouandsubmittedtoAutodesk(ortoareseller,distributor,orotherthirdparty),directlyorindirectly,inconnectionwithYouraccount,asubscriptionorotherOffering.
“Documentation”meansthethen-currentend-userdocumentation(includingonline,printed,orotherdocumentation)andanytechnicalorlegalrequirementsforanOffering.
“GovernmentalEntity”meansanynationorgovernment,includingtheUnitedStatesfederalgovernment,anystate,municipality,orotherpoliticalsubdivisionthereof,andanyentity,body,agency,commission,department,board,bureau,orjudicialbodypertainingtogovernment,andanyemployeeorofficialthereof.
“Offerings”meansSoftware,CloudServices,andBenefitsprovidedbyAutodesk,andanysubscriptionsforsuchitems.
“OfferingIdentification”meansoneormoredesignationsbyAutodeskthatsetforth(asapplicable)thenameofanOffering;theOfferingType;andthepermittednumber,Territory,andlengthofYoursubscription.TheOfferingIdentificationmaybe(a)providedinawrittenconfirmationorothernoticeissuedtoYoubyAutodesk,postedtoYouraccount,transmittedviaemail,orotherwisemadeavailabletoYou;(b)locatedintheOfferingoronorwithanyAutodeskpackaging;or(c)obtainedfromAutodeskonrequest.OfferingIdentificationdoesnotincludeanydesignation,confirmation,packagingorotherdocumentprovidedbyareseller,distributor,orotherthirdparty.
“Output”meansallresults,workproduct,designs,prototypesorotheritemscreatedorgeneratedbyorthroughanyuseofanyOffering,includinganyproducts,partsorservicesbasedonorusingsuchresults,workproduct,designs,prototypes,orotheritems.
“Software”meansanysoftwareorsimilarmaterials,includinganymodules,components,featuresandfunctions,madeavailablebyAutodesk,whetherornotprovidedaspartofasubscriptionandwhetherornotprovidedforafee.SoftwareincludesUpdatesandUpgrades.
“Terms”(including“theseTerms”)meanstheseGeneralTermsandtheothertermsreferencedintheseGeneralTerms,includingtheSpecialTermsandAdditionalAgreement(ifany),togetherwithanyotherapplicableterms.
“Territory”meansthecountryorjurisdictionwhereYouacquiredYoursubscription.AutodeskmayindicatetheapplicableTerritoryinanOfferingIdentification.ForadditionalinformationregardingthedefinitionofTerritoryseeSection19(Country/Jurisdiction-SpecificTerms)below.
“Updates”meanssecurityfixes,hotfixes,patchesandotherupdates(includingnewfeatures,newfunctionsandothermodificationsreleasedbetweenUpgrades).
“Upgrades”meansnewversionsofOfferings,oradd-onstooradditionalproductsassociatedwithOfferings,asdeterminedbyAutodesk.
“YourContent”means(a)anyfiles,designs,models,datasets,images,documents,orsimilarmaterialsubmittedoruploadedtoanyOfferingbyYou(orYourAuthorizedUsers)and(b)YourspecificoutputgeneratedfromtheuseofanyOfferingbasedonYourownrawdataorinformation.
NotwithstandingtheotherprovisionsoftheseTerms,ifYourprincipalplaceofbusinessisin(or,ifYouareanindividual,Youarearesidentof)acountryorjurisdictionidentifiedbelow,thetermssetforthbelowforsuchcountryorjurisdictionwillapplytoYou:
(a)IfYouacquiredYoursubscriptioninaMemberStateoftheEuropeanUnionortheEuropeanFreeTradeAssociation,theapplicable“Territory”forsuchsubscriptionisallthecountriesoftheEuropeanUnionandtheEuropeanFreeTradeAssociation.
(b)IfYourprincipalplaceofbusinessisin(or,ifYouareanindividual,Youareresidentof)aMemberStateoftheEuropeanUnionortheEuropeanEconomicAreaandthereareanycourtproceedingsinaMemberStatebetweenYouandathirdpartyrelatingtotheuseofanOffering,(i)YouwillinformAutodeskpromptlyinwritingofsuchcourtproceedings,and(ii)YouwillnotserveAutodeskwithathirdpartynoticeregardingsuchproceedingsunlessAutodeskrequestsinwritingthatYoudoso.
(c)NothingintheseTermswillexcludeorrestrict(i)Autodesk’sliabilityfordeathorpersonalinjurycausedbyAutodesk’snegligenceorwillfulmisconduct,(ii)otherdamagescausedtoYoubyAutodesk’sfraud,willfulmisconductorgrossnegligence,(iii)ifapplicable,Autodesk’sstrictliabilityfordefectsofproductsunderapplicablestatutorylawofaMemberStateoftheEuropeanUnionortheEuropeanEconomicArea(e.g.,theGermanProductLiabilityAct),or(iv)anyotherliabilitythatcannotbeexcludedorrestrictedunderapplicablelaw.
(d)ThefollowingprovisionsapplyifYouarecontractingwithAutodeskIrelandOperationsUnlimitedCompany(“AutodeskIreland”)asaconsumerandarearesidentofeithertheUnitedKingdomoracountrythatisaMemberStateoftheEuropeanUnionortheEuropeanEconomicArea.TheseprovisionswillcontrolincaseofaconflictwithotherprovisionsoftheseTerms.
(i)GoverningLawandJurisdiction.IfyouareaconsumerresidentoftheUnitedKingdom,theseTermsaregovernedbyEnglishlaw.IfyouareaconsumerresidentofacountrythatisaMemberStateoftheEuropeanUnionorEuropeanEconomicArea,theseTermsaregovernedbyIrishlaw.NothingintheseTermswilldepriveYouoftheprotectionsgrantedtoYoubythelawofthecountrywhereyouresidethatcannotbederogatedfrombycontractpursuanttothelawofsuchcountry.AutodeskIrelandmaybringaclaimwithrespecttoanOfferingagainstYouonlyinthecourtsofthecountrywhereYoureside,andYouhavetherighttobringaclaimwithrespecttoanOfferingagainstAutodeskIrelandeitherinthecourtsofIrelandorinthecourtsofthecountrywhereYoureside.Inanycase,YouandAutodeskIrelandhavetherighttobringacounterclaiminthecourtinwhich,inaccordancewiththisprovision,theoriginalclaimispending.
(ii)Assignment.IfAutodeskassignsorotherwisetransferstheseTerms,AutodeskwillnotifyyouofsuchtransferinadvanceandensurethatsuchtransferdoesnotprejudiceYourrightsundertheseTerms.YoumayterminatetheseTerms(includinganysubscriptionshereunder)withinthirty(30)daysofreceiptofsuchnoticeoftransfer,and,ifaresidentoftheUnitedKingdom,receivearefundfortheproratedportionofanyprepaidfeesapplicabletotheremainingOfferingTermofYouraffectedsubscriptions.IfYouwishtoassignorotherwisetransfertheseTerms(andyourrightsandobligationsundertheseTerms)toanotherentity,YoumustdeliverwrittennoticetoAutodeskrequestingconsenttosuchtransfer.Autodesk’sconsenttosuchtransferissubjectto(1)YourdemonstrationthatthetransfereewillcomplywiththeseTerms,(2)Youragreementtoremainresponsibleforthetransferee’scompliance,(3)YouragreementtonolongeraccessoruseanyOfferingssubjecttotheseTerms,and(4)anyotherconditionsdeemedreasonablebyAutodesk.
(iii)ChangestoTerms.IfAutodeskmodifiesanyoftheseTerms(whetherneededtocomplywithapplicablelaworregulation,orforjustifiedcommercial,technical,securityoroperationalreasons),AutodeskwillprovidereasonablenoticeofsuchmodificationstoYouinadvanceoftheireffectivedate.
(2)IfYouareaconsumerresidentoftheUnitedKingdomanddonotagreewithsuchmodifications,YoumayterminatetheseTermsbeforethenoticedeffectivedateandreceivearefundfortheproratedportionofanyprepaidfeesapplicabletotheremainingOfferingTermofYouraffectedsubscriptions.
(iv)ChangestoOfferings.YouacknowledgethatAutodeskmaychange(includingsuspendorwithdraw)OfferingstowhichYouhavesubscribedfromtimetotime,includingwhenneededtocomplywithapplicablelaworregulation,forjustifiedcommercial,technical,security,oroperationalreasons,ortomakeanyimprovementstoYouraccesstoanduseoftheOfferings.Forexistingsubscriptions,anysuchchangeswillbemadewithoutadditionalcosttoYou,andAutodeskwillprovidereasonableadvancednoticeofanysuchchanges,inaclearandcomprehensiblemanner,whererequiredunderapplicablelaw.IfYoudonotagreewithsuchchanges,YoumayterminateyoursubscriptiontothechangedOfferingwithin30daysofthelaterof(1)YourreceiptofthenoticeofOfferingchangeor(2)theeffectivedateofthechange,andYouwillreceiveapro-ratarefundfortheunusedOfferingTerm.
(v)LiabilityofAutodesk.NotwithstandingSection14.3(LimitationsonLiability)aboveandSection17.12(EntireAgreement,NoWaiver)above,suchsectionswillnotexcludeAutodesk’sliabilitytoYoufor:(1)misrepresentationsinvoluntarystatementsaboutanOfferingmadebyAutodesktoYouthatYourelyoninpurchasingtheOffering;(2)failuretoprovidepre-contractinformationregardinganOfferingthatAutodeskisrequiredbythelawofthecountrywhereYouresidetoprovidetoYoubeforepurchasingtheOffering;(3)ifapplicable,Autodesk’sbreachofimpliedtermsthatcannotbeexcludedorrestrictedunderEnglishlaw(includingimpliedtermsrelatingtosatisfactoryqualityof,fitnessforaparticularpurposeof,conformancetopre-contractualinformationrelatingto,orAutodesk’srighttosupply,digitalcontent);or(4)ifapplicable,consequentialorindirectlossesthatcannotbeexcludedorrestrictedunderEnglishlaw.
(vi)StatutoryWarranties.YoumayhavestatutorywarrantyrightsunderthelawapplyingtoYouthatcannotbeexcludedorrestrictedbyagreementbetweenYouandAutodeskinadvance.SuchwarrantyrightswillremainunaffectedbytheseTerms.AutodeskoffersormakesnofurtherimpliedorstatutorywarrantiesorconditionsregardingtheOfferings,andexplicitlydisclaimsallimpliedwarrantiesandconditionstothemaximumextentpermittedbyapplicablelaw.
(f)Inaddition,notwithstandinganylimitationsonTerritoryintheseTerms,theseTermsdonotlimitcross-borderaccessoruse(suchasaccessoruseinoneMemberStateoftheEuropeanUnionofOfferingspurchasedinanotherMemberStateoftheEuropeanUnion)thatisexpresslyauthorizedbyapplicablelaw.
TheseTermsformacontractbetweenYouandtheAutodeskPartysetoutinSection17.4(AutodeskParty,GoverningLaw,DisputeResolution)abovewhichgovernsYouraccessto,anduseof,Offerings.However,YoumayhaveAdditionalAgreementswithlocalAutodeskaffiliates,subsidiaries,ortheirresellers,distributors,orsimilarthirdpartiesforthepurchaseofthoseOffering(s).ThefollowingprovisionsapplytosuchpurchasesbyAustralianconsumers:
Forthepurposeofthisprovision,AustralianConsumerLawmeansTheAustralianConsumerLawasembodiedinSchedule2totheCompetitionandConsumerAct2010(Cth).NothingintheseTermsareintendedtoexcludeanynon-excludablestatutoryrightsyoumaybeentitledtoatlaw,includingasaconsumerunderAustralianConsumerLaw.
(a)Assignment.IfAutodeskassignsorotherwisetransferstheseTerms,AutodeskwillnotifyyouofsuchtransferinadvanceandensurethatsuchtransferdoesnotprejudiceYourrightsundertheseTerms.YoumayterminatetheseTerms(includinganysubscriptionshereunder)withinthirty(30)daysofreceiptofsuchnoticeoftransfer,and,ifaresidentofAustralia,receivearefundfortheproratedportionofanyprepaidfeesapplicabletotheremainingOfferingTermofYouraffectedsubscriptions.IfYouwishtoassignorotherwisetransfertheseTerms(andyourrightsandobligationsundertheseTerms)toanotherentity,YoumustdeliverwrittennoticetoAutodeskrequestingconsenttosuchtransfer.Autodesk’sconsenttosuchtransferissubjectto(1)YourdemonstrationthatthetransfereewillcomplywiththeseTerms,(2)Youragreementtoremainresponsibleforthetransferee’scompliance,(3)YouragreementtonolongeraccessoruseanyOfferingssubjecttotheseTerms,and(4)anyotherconditionsdeemedreasonablebyAutodesk.
(b)ChangestoTerms.IfAutodeskmodifiesanyoftheseTerms(whetherneededtocomplywithapplicablelaworregulation,orforjustifiedcommercial,technical,securityoroperationalreasons),AutodeskwillprovidereasonablenoticeofsuchmodificationstoYouinadvanceoftheireffectivedate.
iiIfYoudonotagreewithsuchmodifications,YoumayterminatetheseTermsbeforethenoticeeffectivedateandreceivearefundfortheproratedportionofanyprepaidfeesapplicabletotheremainingOfferingTermofYouraffectedsubscriptions.
(c)ChangestoOfferings.YouacknowledgethatAutodeskmaychange(includingsuspendorwithdraw)OfferingstowhichYouhavesubscribedfromtimetotime,includingwhenneededtocomplywithapplicablelaworregulation,forjustifiedcommercial,technical,security,oroperationalreasons,ortomakeanyimprovementstoYouraccesstoanduseoftheOfferings.Forexistingsubscriptions,anysuchchangeswillbemadewithoutadditionalcosttoYou,andAutodeskwillprovidereasonableadvancenoticeofanysuchchanges,inaclearandcomprehensiblemanner,whererequiredunderapplicablelaw.IfYoudonotagreewithsuchchanges,YoumayterminateyoursubscriptiontothechangedOfferingwithin30daysofthelaterof(1)YourreceiptofthenoticeofOfferingchangeor(2)theeffectivedateofthechange,andYouwillreceiveapro-ratarefundfortheunusedOfferingTerm.
(d)LiabilityofAutodesk.NotwithstandingSection14.3(LimitationsonLiability)aboveandSection17.12(EntireAgreement,NoWaiver)above,suchsectionswillnotexcludeAutodesk’sliabilitytoYoufor:(1)misrepresentationsinvoluntarystatementsaboutanOfferingmadebyAutodesktoYouthatYourelyoninpurchasingtheOffering;(2)failuretoprovidepre-contractinformationregardinganOfferingthatAutodeskisrequiredbythelawofthecountrywhereYouresidetoprovidetoYoubeforepurchasingtheOffering;(3)ifapplicable,Autodesk’sbreachofimpliedtermsthatcannotbeexcludedorrestrictedunderapplicablelaw(includingimpliedtermsrelatingtosatisfactoryqualityof,fitnessforaparticularpurposeof,conformancetopre-contractualinformationrelatingto,orAutodesk’srighttosupply,digitalcontent);or(4)ifapplicable,consequentialorindirectlossesthatcannotbeexcludedorrestrictedunderAustralianlaw.
(e)LimitationofLiability.NothingintheTermsrestrictsorexcludesAutodesk’sliabilityforfraudulentmisrepresentation.
(f)ReturnforRefund.TheAutodeskReturnPolicyisinadditiontothestatutoryrightsyoumaybeentitledtoasaconsumerundertheAustralianConsumerLaw,andsimilarlegislation.
(g)AutodeskProprietaryRights.Fortheavoidanceofdoubt,nothinginclause13AutodeskProprietaryRights,isintendedtoexcludenon-excludablestatutoryrightsyoumaybeentitledtoatlaw,includingasaconsumerundertheAustralianConsumerLaw.
(h)EffectofTerminationofSubscription.AtAutodesk’srequest,unlessrequiredtobemaintainedbyapplicablelaworstatute,YouwilldestroyanyandallcopiesofmaterialsrelatedtosuchOffering(includinganyrelatedSoftware,Documentation,APIs,orothermaterialfromAutodesk)orreturnthemtoAutodeskorthepartyfromwhichYouacquiredtheOffering.
(i)LimitedWarranty,Disclaimers,LimitationsonLiability:CERTAINLEGISLATION,INCLUDINGTHEAUSTRALIANCONSUMERLAW,MAYLIMITTHEABILITYTOEXCLUDELIABILITYORMAYIMPLYWARRANTIESORCONDITIONSORIMPOSEOBLIGATIONSWHICHCANNOTBEEXCLUDED,RESTRICTEDORMODIFIEDEXCEPTTOALIMITEDEXTENT.CLAUSE14MUSTINALLCASESBEREADSUBJECTTOTHESESTATUTORYPROVISIONS.
DESPITEANYTHINGELSEINTHESETERMS,IFANYOFFERINGISSUBJECTTOTHEMANDATORYWARRANTIESORGUARANTEESOFTHECOMPETITIONANDCONSUMERACT(CTH)OROTHERAPPLICABLELAWINAUSTRALIA(THE“LAW”),ANDSUCHLAWPERMITSAUTODESKTOLIMITITSLIABILITYFORBREACHOFTHESEWARRANTIESORCONDITIONS,THENAUTODESK’SLIABILITYFORBREACHOFANYSUCHWARRANTYORGUARANTEEWILLBELIMITED,ATAUTODESK’SOPTION,TOTHEREPAIR,REPLACEMENTORREPERFORMANCE(ORTHECOSTOFDOINGSO)OFTHERELEVANTOFFERING.
(k)OurgoodsandservicescomewithguaranteesthatcannotbeexcludedundertheAustralianConsumerLaw.Formajorfailureswiththeservice,youareentitled:
(a)tocancelyourservicecontractwithus;and
(b)toarefundfortheunusedportion,ortocompensationforitsreducedvalue.
(l)Youarealsoentitledtochoosearefundorreplacementformajorfailureswithgoods.Ifafailurewiththegoodsoraservicedoesnotamounttoamajorfailure,youareentitledtohavethefailurerectifiedinareasonabletime.Ifthisisnotdone,youareentitledtoarefundforthegoodsandtocancelthecontractfortheserviceandobtainarefundofanyunusedportion.Youarealsoentitledtobecompensatedforanyotherreasonablyforeseeablelossordamagefromafailureinthegoodsorservice.
(m)Autodeskwillnotberesponsibleforusererrorandmayreferanysuchissuestoasupportingreseller,distributororsimilarthirdparty,ifany.YoumayberequiredtoreturntheOfferingtotheaddressweprovidetoYouatthetime,atYourowncost.
IfYouacquiredYoursubscriptioninmainlandChina,the“Territory”forsuchsubscriptionisMainlandChina.Likewise,ifYouacquiredYoursubscriptioninHongKong,the“Territory”forsuchsubscriptionisHongKong;andifYouacquiredYoursubscriptioninMacau,the“Territory”forsuchsubscriptionisMacau.