Inconsumerrightslegislationandpractice,acooling-offperiodisaperiodoftimefollowingapurchasewhenthepurchasermaychoosetocancelapurchase,andreturngoodswhichhavebeensupplied,foranyreason,andobtainafullrefund.
NoVisaNoFee(拒签可以无条件退房)
Insimpleterms,"NoVisaNoFee"meansthatifyourapplicationforaselectedvisaisrefusedwewillprovideafullrefundofprofessionalfeesinlinewithourTermsandConditions.Ifyouhavereasonableprospectsofsuccess,wemayofferyouNoVisaNoFee.Webelievethatethicsaremoreimportantthanprofits.
NoPlaceNoPay(没有达到录取标准可以无条件退房)
IfthestudentfailstheirexamsorisrejectedbytheUKUniversity,thestudentneedstosendustheuniversityrejectionletter,orproofthattheexamresultsdon’tmeettherequirementsoftheuniversity,andwewillcancelthebookingandrefundthemoneytothestudent.
ReplacementTenant（承租人）
Ifthestudentfindsareplacementtenanttotakeoverhisroomwiththesametenancylengthandsameweeklyrate,wecanprocessthebookingforthenewstudent,andoncetheofferhasbeenacceptedbythenewstudentandhisguarantor,andthattheyhavepaidthe￡XXX(ifapplicable),wewillreleasetheoriginalstudentfromtheircontract.
如果学生不能无条件退房，那么需要找到一个承租人以原本的租期与租金承接原房客的租赁房间,交接合同会产生一定的费用。如果不能履行合同转接，公寓可以保留法律追诉权或者上报信用记录中心。
EarlyBird（早鸟）
TheEarlyBirdfeatureallowsyoutosellapricingoptionatadiscount/specialofferforalimitedamountoftime.Youchooseadatewhenthediscount/offerbegins,andthenaseconddatewhenthediscount/offerwillendandthepricingoptionwillreturntofullprice.
PriceGoUp涨价
优惠活动会在3月28日11：59分结束，房租价格将会涨价。英国会根据房源的活动或者房源的剩余量决定是否涨价，所以英国的公寓价格不是永远固定不变的。
常见英国学生公寓集团名单
*以首字母排序
*苏格兰英格兰威尔士的政策有些许不一样，以下主要以英格兰威尔士为例。
AXOStudentLiving
CoolingPeriod
7天
NoVisaNoFee
收到签证拒信7天内提供证明文件
NoPlaceNoPay
收到大学拒信7天内提供证明文件，仅适用于大一学生和续订
ThefollowingspecialconditionswillapplytotheTenancyAgreement:
TheTenantwarrantstotheLandlordthathe/she(i)willremainastudentinfulltimeeducationthroughouttheTenancyPeriod;(ii)isnotinbreachofanyprevioustenancyagreementoranyotheragreementwiththeLandlordoranyothercompanybeingasubsidiaryofUnitedStudentManagementLtd;and(iii)hasnounspentcriminalconvictions.SuchwarrantiesaredeemedrepeatedbytheTenanteachdayuntiltheTenancyEndDateandabreachofsuchwarrantieswillamounttoabreachoftheTenancy.However,suchabreachwillnotallowtheTenanttoavoidliabilityundertheTenancy.
CancellationPolicy:
Thesedocument(s)mustbereceivedbyuswithin7calendardaysfromthedateyourresultsarepublished.Pleaseemailthedocumentationtoinfo@axostudent.co.uk.
Onreceiptoftherequireddocumentationitwillbeverifiedand,providedwearesatisfied,wewillcancelyouragreementandrefundanydepositoradvancerentpaidinfull.
4.DENIEDVISACANCELLATION–ifyouaredeniedaVISAandasaresultcannotentertheUKtopartakeinyourUniversitydegree,thenyoucancancelyourbookingwithnoobligationtothecontract,solongasevidenceoftheVISAdenialissenttouswithin7daysoftheletter/correspondencedate.Onreceiptoftherequireddocumentationitwillbeverifiedand,providedwearesatisfied,wewillcancelyouragreementandrefundanydepositoradvancerentpaidinfull.
公寓官方取消政策详情：
无责退订政策
※重点强调：凡是预订21-22学年的房源，可在2021年5月31日前可无责取消，而无需承担已签订合同的费用或义务。
CANCELLATIONSWITHOUTOBLIGATION
Cancelatanypointupto31May2021andbefullyreleasedfromyour21/22contractatnocostorobligation.
AnystudentwhobooksaroomatanyAXOStudentLivingpropertyforthe21/22academicyearbefore31May2021willbeabletocancelatanypointpriortothisdatewithoutchargeorobligationtothecontractsigned*
1.ThispromotionissupplementarytoAXOStudentLiving’sstandardcancellationpolicieswithinthetenancyagreement21/22,whichcanbefoundonthe‘TermsandConditions’pageofthewebsite.Thestandardcancellationpoliciesremainunaffectedbythisaddition;
2.Fortheavoidanceofanydoubtthispromotiononlyappliestotenanciesforthe2021/22AcademicYearandnotforanytenanciescommencingbefore1September2021;
3.TobeeligibleforthispromotionthestudentmustbookaroomdirectlywithAXOStudentLiving(inaccordancewiththeseterms)priorto31stMay2021andanyapplicationtocancelmustbereceivedbynolaterthan5pmon31May2021–Afterthisdate,thestandardcancellationtermsapply;
4.Thispromotionisnotvalidforanystudentswhohavedeferredtheirbookingfroma20/21academicyeartoa21/22academicyear.Foranysuchbookingsthestandardcancellationtermsapply;
5.ThispromotiononlyappliestobookingsmadedirectlywithAXOStudentLiving’sbookingportalandexcludesanybookingsmadeviathirdparties;
6.Thispromotionshallapplytotenanciesnolessthan16weeksinlength;
7.Inordertobenefitfromthispromotionandtoqualifyforbookingcancellation,thestudentisrequiredtoemailinfo@axostudent.co.ukbefore5pmon31May2021statingtheirdesiretocancel.ThecancellationwillthenbeprocessedbyAXOStudentLivingmanagement.Thestudentwillthenreceiveacancellationconfirmationemailwhichwilldetailtherefundprocesswhereapplicable;
8.Ifthestudentqualifiesforthispromotionandsubmitsanapplicationthentheywillreceiveafullrefundofanymoniespaidatthepointofcancellationinrelationtothe21/22academicyearbooking;
9.Ifthestudenthasbookedviaaninternationalagent,theyshouldalsoinformthemoftheirintentiontocanceltheir21/22contract;
10.Ifastudentappliesforthispromotionthentheywillinvalidateallotherpromotionsincluding,butnotlimitedto,theGroupBookingOfferandtheRe-bookerDiscount;
11.Priortoapplyingforthiscancellationpromotion,thestudentmustnotoweanyrentsforaprevioustermsessionorbookingandmusthavemadealloutstandingpaymentsdueontheiraccount;
12.ThesetermsandconditionsaregovernedbyEnglishlaw;
13.AXOStudentLivingreservestherighttowithdraworchangethisofferatanytime;
AXOStudentLiving,KingsHouse,174HammersmithRd,Hammersmith,LondonW67JP
*thispromotionisnotvalidforthosewhohavedeferredtheir20/21academicyearbookingtoa21/22academicyearbooking.
CampusLivingVillage
收到签证拒信7天内提供证明文件，仅适用于大一学生和新生预订
收到大学拒信7天内提供证明文件，仅适用于大一学生和新生预订
Youmaycancelwithinsevendaysofsigningyouragreementonline.Youhavetherighttothereturnofyourdepositandanyrentalamountspaidinrelationtoyourbooking.
Youwillloseyourrighttocancellationassoonasyoucollectthekeysfromthereceptionteamevenifthisiswithinsevendaysofsigningyouragreement.
Firstyearstudentsandfirst-timeresidents
IfyouareafirstyearstudentoryouareresidingintheBuildingforthefirsttime,youmayrequesttocancelandhaveanydepositandrentalamountswhichrelatetoyourbookingreturnedtoyouif:
Ongoingstudentsandreturningresidents
Ifyouareanongoingstudentorreturningresidentofthebuilding,youmayrequesttocancelandhaveanydepositandrentalamountswhichrelatetoyourbookingreturnedtoyouif:
Wereservetherighttocancelyourbookingandresellyourroomifyoufailtocollectyourkeywithin14calendardaysofthebookingstartdate.Youremainliableforallamountsdueundertheagreementuntiltheroomissoldandforanylostrentalamountsbetweenbookingswhichwemaydeductfromanydepositwehold.
Ifthefirstrentinstalmentisduepriortothebookingstartdateanditisnotreceivedasclearedfundswithinsevendaysoftheduedate,wereservetherighttocancelyourbookingandreselltheroom.Youremainliableforallamountsdueundertheagreementuntiltheroomissoldandforanylostrentalamountsbetweenbookingswhichwemaydeductfromanydepositwehold.
Ifafterthestartdateofyourbookingyouwouldliketobereleasedfromtheagreementandareplacementresidentisfoundbyyouwhowebelievetobeeligibleinourabsolutediscretion,wewillreleaseyoufromtheagreement,fromthedatethenewagreementwiththenewresidenttakeseffect.Yourdepositwillthenberefundedandwewillchargeafeeamountequaltoourcostsofpreparingyourroomforthenewoccupant.Youwillremainresponsibleforanyrentalarrearsoutstandingonthedatetheagreementends.
If,afterthecommencementofyourbooking,youwouldliketobereleasedfromtheagreementbutyouhavenotfoundareplacementresident(asdescribedabove)totakeovertheagreementthenwereservetherighttoretainthedepositandyouwillremainliableforthefullrentandotherchargesdetailedinyouragreementuntilthebookingends.
Allcancellationrequestsmustbemadeinwritingbyemailingcontact@campuslivingvilliages.co.ukorsentdirectlytoyourvillagereceptionteam.
※最新优惠※
房租折扣（仅限3月1日-3月14日）
Chapter
3天(7月31日之前)
ChapteristhestudentaccommodationbrandofGreystarEuropeHoldingsLimitedanditssubsidiaries.GreystarEuropeHoldingsLtdisalimitedcompanyregisteredinEngland,withregisterednumber08741469andVATregisterednumber179754450.OurregisteredofficeisatFinsburyCircusHouse15FinsburyCircusLondonEC2M7EB.Chaptergivesnoticethatallcontentonthiswebsiteissetoutonlyfortheguidanceofintendingpurchasersorlesseesanddoesnotconstituteanypartofanofferorcontract.Allinformationandstatementssetoutonthiswebsitearegivenwithoutanyassumptionofresponsibilityastotheaccuracyofsuchinformation/statementsandanyintendingpurchasers,lesseesandanyotherpersonshouldnotandarenotentitledtorelyonthemasstatementsorrepresentationsoffact,butmustsatisfythemselvesbyinspectionorotherwiseastothecorrectnessofeachofthem.Chapterdoesnotacceptoroweanyintendingpurchasersorlesseesoranyotherpersonanydutyofcareinrespectofthecontentoftheseparticulars.NopersonintheemploymentofChapterhasanyauthoritytomakeanyrepresentationorwarrantywhatsoeveronthiswebsite.
OURPROPERTIES
Theregisterednameandcompanynumberforourresidencescanbefoundbelow.Theregisteredaddressforallofourpropertiesis15FinsburyCircusHouse,FinsburyCircus,London,England,EC2M7EB.
1.ChapterHighburyisthebrandnameofGSWedgwoodCourtManagementLPandtheregisteredcompanynumberisLP013538
2.ChapterIslingtonisthebrandnameofGSWoodlandCourtLPandtheregisteredcompanynumberisLP012643
3.ChapterKingsCrossisthebrandnameofNidoKingsCrossLimitedandtheregisteredcompanynumberis06002315
4.ChapterLewishamisthebrandnameofGSSherwoodCourtLPandtheregisteredcompanynumberisLP017294
5.ChapterPortobelloisthebrandnameofNidoNottingHillLimitedandtheregisteredcompanynumberis07113525
6.ChapterSouthBankisthebrandnameofGSGreatSuffolkStreetManagementLPandtheregisteredcompanynumberisLP013540
7.ChapterSpitalfieldsisthebrandnameofNidoSpitalfieldsLtdandtheregisteredcompanynumberis06059074
8.ChapterAldgateisthebrandnameofAssamPlaceLimitedPartnershipandtheregisteredcompanynumberisLP019556
9.ChapterWhiteCityisthebrandnameofGSSavoyCircusLimitedPartnershipandtheregisteredcompanynumberisLP18135
10.ChapterHighburyIIisthebrandnameofGSHollowayRoadLimitedPartnershipandtheregisteredcompanynumberisLP018847
11.ChapterOldStreetisthebrandnameofPaulStreetOpCoLimitedandtheregisteredcompanynumberis11842891
PRIVACYPOLICY
OurPrivacyPolicyconstitutesanintegralpartofourwebsite’sTermsofUseandissubjecttotheprovisionsthereof,includingwithrespecttoLimitationofLiabilityandgoverninglaw.WeencourageyoutoreadthePrivacyPolicybeforeyousendorsharePersonalInformationwithusoruseourwebsiteandtoreaditagainfromtimetotime.
BOOKINGTERMS&CONDITIONS
ApplicationScreening
InproceedingwiththisapplicationyougiveusexpressconsenttousethedetailsprovidedbyyoutoundertakesearchesagainstsanctionlistsmaintainedbytheGovernmentsoftheUnitedKingdomandUnitedStatesandtheGovernmentsofothercountriesaswechooseincludingthosemaintainedbytheUnitedKingdomTreasuryandtheUnitedStatesOfficeofForeignAssetsControl.ThiswillnotaffectyourrightsorourobligationstoyouundertheDataProtectionAct1998.
Youhavetherighttoaskusnottoundertakesuchsearchesbutindoingsowewillnotbeabletoprogressyourapplication.
Firstinstalmentofrent
PaymentofthefirstinstalmentofrentisdueatthetimeofbookingifyoubookonorafterJuly31st.
PaymentofthefirstinstalmentofrentisdueonJuly31stifyoubookpriortoJuly31st.
CardPayments
WeuseWorldPaytocollectandprocesstransactioninformation.
YourContract
YourTenancyAgreementwillonlycomeintoeffectandyourrighttooccupytheroomwillonlystartonce(a)thefirstinstalmentofRenthasbeenreceivedbyusand(b)theTenancyAgreementhasbeenacceptedandsignedbyalloftheTenantsand(unlesswaivedbytheLandlord)theGuarantor.OnceyouhaveenteredintoaTenancyAgreementwithChapteryouwillbeboundbytheconditionsofthatTenancyAgreementwhichisgovernedandadministeredunderEnglishLaw.YoumaycancelyourTenancyAgreementwithussubjecttotheCancellationPolicydetailedbelow.YouwillhavetheopportunitytoreadthetermsandconditionsapplicabletotheTenancyAgreementbeforeyousignifyyouracceptanceofthem.IfyoudonotunderstandthetermsandconditionsoftheTenancyAgreementyouareencouragedtoseekappropriateadvicebeforeacceptingthem.
CancellationPolicy
TosecureyourRoompriorto31stJuly,youmustdothefollowingwithin3daysofreceiptofthisTenancyAgreement(these3daysbeingknownasthe"DecisionMakingPeriod"):
1.PayyourHoldingFee(whichwillbedeductedoffyourfirstinstalmentofRentifyourbookingisnotcancelled).
2.BoththeTenantandtheGuarantormustsigntheTenancyAgreement.
IfyouhavenotpaidthefirstinstalmentofRentonthedateofbooking,thismustbepaidonorbefore31July,otherwise,wereservetherighttocancelyourbooking.
Forbookingsmadeafter31stJuly,tosecureyourRoomyoumustdothefollowingwithintheDecisionMakingPeriod:
1.PayyourfirstinstalmentofRent.
AHoldingFeewillnotberequiredforbookingsmadeonorafter1stAugust.
FailuretosecureyourRoomwithintherequiredtimescalesmayresultinthecancellationofyourbookingbyus.
CancellingwithintheDecisionMakingPeriod
TheHoldingFeeisrefundableifyouprovideuswithnoticeofyourintentiontocancelwithintheDecisionMakingPeriod.IfyoucancelyourbookingaftertheDecisionMakingPeriodbutpriorto31stJuly,anyadvancepaymentofRentwillberefundedtoyoulessyourHoldingFee,whichwillnotberefunded.
TakingnoactionthroughouttheDecisionMakingPeriod
IfattheendoftheDecisionMakingPeriodifyouhavetakennoaction,i.e.notsignedandacceptedyourTenancyAgreementand/ornotpaidyourHoldingFeeand/oryourfirstinstalmentofRentthenyourofferwillbecancelledonoursystemandyourRoomwillbemadeavailableforsomeoneelsetobook.
Cancellingonorafter1AugustafteracceptingyourTenancyAgreementandhavingpaidyourfirstinstalmentofRent
TorequesttocancelyourbookingoutsideoftheDecisionMakingPeriodonorafter31stJulybutpriortotheTenancyStartDateassetoutintheTenancyAgreement,youmustmeetanyofthefollowingcriteria:
1.Yourapplicationforavisahasbeendeclined.Pleasenotethatthisdoesnotincludesituationswhereyourvisahasbeengrantedandsubsequentlywithdrawn.
2.Youhavefailedtoobtainyourgradestostudyatuniversityandassuchdonothavestudentstatus.
(the"CancellationCriteria")
IfyoumeetanyoftheaboveCancellationCriteriaandcanprovideuswithevidencedemonstratingthatyoumeettheabovecriteria,yourrequestforcancellationwillbegranted.IfyouhavealreadyacceptedyourTenancyAgreementandpaidyourfirstinstalmentofRentatthedateyourcancellationrequestisgranted,wewillrefundyouthefirstinstalmentofRentlessanyHoldingFeepaid(oranamountequivalenttotheHoldingFeeifyoubookedyourroomafter31stJuly).
IfyouneedtocancelyourbookingoutsideoftheDecisionMakingPeriodonorafter31stJulybutpriortotheTenancyStartDateassetoutintheTenancyAgreementafteracceptingyourTenancyAgreementandhavingpaidyourfirstinstalmentofRentbutcannotmeettheaboveCancellationCriteriayouwillremainliableinfullfortheRentforthefulltermoftheTenancyAgreement.Thisisunlessasuitablereplacementtenantcanbefoundbyyou,acceptanceofwhichwillbeatoursolediscretion.Pleasenotethatwewillnotagreetoareplacementtenantunlessalloutstandingaccountswithusaresettled.
AnydecisionmadetoreleaseyoufromyourTenancyAgreementforanyreasonthatdoesnotfallwithintheCancellationCriteriaismadebyus,atoursolediscretiononacasebycasebasis.
AftertheTenancyStartDateassetoutintheTenancyAgreement,requestsforroommovesorforustoacceptareplacementtenanttotakeoveryoutenancywillbemanagedbasedonavailabilityandatoursolediscretion.AnAdministrationFeeof￡50willbepayableineachinstanceifagreedtobyusandyouwillberesponsibleforcleaningtheroominaccordancewiththetermsoftheTenancyAgreement.
Requestsforreplacementtenantsreceivedafter1JunewithintheTenancyPeriodwillnotbeaccepted.
TenancyAgreement
YouwillreceiveacopyofyourTenancyAgreement,includingyourTenancyLetterandTerms&ConditionsforreviewandacceptanceviatheStudentPortal.
AtenancyagreementwillonlycomeintoeffectandtheTenant'srighttooccupytheRoomwillonlystartonce:
(a)ThefirstinstalmentofRenthasbeenreceivedbyusinclearedfunds;and
(b)TheTenancyAgreementhasbeensignedbyyouand(unlesswaivedbytheLandlord)theGuarantor.
※重点强调：如果在2021年5月31日前取消预订，那么在2021年3月31日前预订任何类型的房间的，将有资格全额退费。预订时必须使用：优惠码FLEX2122
FLEXIBLECANCELLATIONS–HOLDINGFEEREFUNDT&CS
Collegiate
15天（用于考虑是否签合同）
无，需要与公寓再次确认
如果因入学成绩未达标被拒或选择就读另一所大学，需在收到拒信/offer后向公寓提供：
1.学校官方出具的拒信2.新大学录取offer
Booking,CancellationPolicy,andLiability(EnglandandWales)
Toapplyforandbook,aflatorbedroomataCollegiateACmanagedproperty,youmustpay￡100toreservetheroom(describedhereinas“ReservationRent”).Thispaymentismadeatthetimeofbookingthroughouron-linebookingsystem.
Youwillhave15daysfrommakingyourbookingtosigntheTenancyAgreement.TheReservationRentisfullyrefundableifyoucancelyourbookingwithinthisperiod.
OncetheTenancyAgreementhasbeensigned,theReservationRentwillbehelduntilthefirstrentalpaymentfallsdueunderyourTenancyAgreement,andwillbeoffsetagainsttheamountdue.
Tocancelyourbookingyoumusttellusinwritingbysendinganemailtousat:tenants@collegiate-ac.com
Youmaybeeligibletobereleasedfromyouragreementif:
YourofferofaplaceatyourpreferredUniversity/HigherEducationinstitutioniswithdrawnasaresultofyounotachievingtherequiredentrygrades,youhavesurpassedyourrequiredentrygradesandchoosetogotoadifferentUniversityoryouhaveextenuatingcircumstancesthatpreventsyoutakingyourplaceatUniversity.
Inordertomeetthecriteriayouwillneedoneofthefollowing:
Toprovideawrittenrejectionletterfromyourchosenuniversity/HigherEducationInstitute
Evidenceastowhyyoucannottakeyourplace
YouwillberequiredtopayaDeposit(“Deposit”)atthecommencementoftheResidentialPeriod.
Thispaymentwillbecollectedwithyourfirstrentalpayment.
YourDepositwillbeheldunderaTenancyDepositProtectionSchemeandwillbeusedassecurityagainstanydamagetotheRoom,theFlatortheProperty(fairwearandtearexcepted),anydamagetothefurnishingsorotherequipmentprovided(fairwearandtearexcepted)andanyunpaidRentorotherchargesincurredduringthedurationofyourTenancyAgreement.Thebalanceofthe
Depositwillbepaidtoyouwithin28daysaftertheterminationoftheTenancyAgreement,lessanyreasonablecostsincurredforthebreachofanyobligationundertheTenancyAgreement.
ItisimportantthatyouunderstandthatwhenyousignyourTenancyAgreement,youare
enteringintoalegalagreementwiththeLandlord,andareliableforthefullrentduefortheResidentialPeriod.
CancellationofyourBookingbyCollegiateAC
OurtermsandconditionsrequireyoutosignyourTenancyAgreementonlinewithin15daysofreceivingtheOfferofAccommodation.
Ifyoufailtosignyouragreementwithinthistimescalewemaycancelyourbooking,givingnoticebyemail,andyouwillforfeitany‘reservationrent’paidifitisoutsidethe15daycoolingoffperiod.
CRM
14天
收到签证拒信72小时内提供证明文件，仅适用于大一学生和新生预订
收到大学拒信72小时内提供证明文件，仅适用于大一学生和新生预订
EnglandandWales
1.HOLDINGDEPOSIT
OnmakingyourbookingwithCRMStudentsyouwillbeaskedtopayaHoldingDeposit.PaymentoftheHoldingDepositconstitutesyouracceptancethattheHoldingDepositisretainedtosecureyourroominaccordancewiththesetermsandconditions.
YouagreebyusholdingadepositthatthedeadlinetoconcludetheTenancyAgreementfollowingthereceiptoftheHoldingDepositfeeshallbe14daysthereafter,oranyotherperiodagreedbyus(the“deadline”).
ByenteringintotheTenancyAgreementyourHoldingDepositconvertstoyourrefundableSecurityDeposit.IfyourtenancyagreementisanAssuredShortholdTenancy(AST)itwillbeprotectedinanindependentgovernmentapprovedtenancydepositprotectionschemesuchastheTenancyDepositScheme(TDS)unlessotherwisestatedonthesiteswebpage,yourSecurityDepositwillberefundedtoyouattheendofyourtenancyiftherearenooutstandingarrearsordamagetoyourroomand/orcommunalareas.
BypayingyourHoldingDeposit,yougiveusexpressconsenttousethedetailsprovidedbyyoutoundertakesearchesagainstsanctionlistsmaintainedbythegovernmentoftheUnitedKingdom,UnitedStates,andothercountrieswechooseincludingthosemaintainedbytheUnitedStatesOfficeofForeignAssetsControl(OFAC).Thiswillnotaffectyourrightsand/orourobligationstoyouundertheDataProtectionAct2018.
Youhavetherighttoaskustonotundertakesuchsearchesbutindoingsowewillnotbeabletoprogressyourapplication.
CRMStudentswillmakerelevantcheckstoconfirmyourplaceatuniversityandwillthenmakeyouanOfferofAccommodationwhereyouwillreceiveyouronlineTenancyAgreementviatheStudentPortal.
TheTenancyAgreementsetsoutthefulltermsandconditionsunderwhichyouagreetorentaroomwiththeLandlord,yourguarantorandCRMStudentsLimitedasAgent.
Youwillneedtologintoyouraccount,checkyourdetails,readyourtenancyagreementandsigntheonlinecontractbeforeuploadingrelevantidentificationdocumentation.
YouwillbeaskedtopaythefullyearsrentupfrontunlessyouhaveaUKbasedguarantor.IfyouhaveaUKbasedguarantor,youareabletopayyourrentin3instalments.Thefirstinstalmentneedstobepaid10daysbeforeyourcontractstarts.Youwillnotbeabletomoveintothepropertyifthishasnotbeenpaid.ThesecondrentinstalmentisdueinJanuaryandthefinaloneinApril.Insomecircumstances,wemaybeabletoofferyoua4partpaymentplan,assomestudentloanscomethroughlater,pleasecontactusformoreinformation.
IfforanyreasonwearenotabletomakeyouanOfferofAccommodationwewillcontactyouassoonaspossibledetailingreasonswhyorwithanalternativesolution.IfwecannotofferanalternativeorthealternativeisnotsuitablewewillrefundyourHoldingDepositinfullviatheoriginalmethodthepaymentwasmade.
2.CANCELLATIONBYYOU-14-DAYCOOLINGOFFPERIOD
IfyouchoosetocancelyourbookingwithCRMStudents,youhave14calendardaysafterreceivingtheoriginalAccommodationOffertodosotogetafullrefundoftheHoldingDepositpaid.
Ifyouhavemadeyourbookinglessthan14daysbeforeyouscheduledcheck-indate,youmaycancelyourbookinguntiltheearlierof(a)14daysafterreceiptoftheAccommodationOfferemailand(b)thedateyouactuallycheck-in.
YoumaycancelyourbookingbysendinganemailtotherelevantAccommodationOfficeemailaddresslistedontheindividualsitescontactdetailsonwww.crm-students.com.CRMStudentswillrefundyourHoldingDepositwithin7calendardaysofcancellation.Ifyoucancelyourbookingafterthe14calendardaycooloffperiod,youwillnotgetyourHoldingDepositreturnedtoyouandyou,andyourguarantorifreasonable,willberequiredtomeettheobligationssetoutwithintheTenancyAgreement.
3.PERIODBEFOREYOUENTERINTOYOURTENANCYAGREEMENT
TheLandlordandCRMStudentsreservetherighttonotreturnyourHoldingDepositandcancelyourbookingonnoticeif:
3.1WetakeallreasonablestepstoenterintotheTenancyAgreementbeforethedeadlineandyoufailtodoso,forexample,ifyoufailtocompleteyourapplicationorprovideguarantordetailsandsupportingdocumentationingoodtime;
3.2Youprovideuswithrelevantfalseormisleadinginformation;and/or
3.3WeareprohibitedfromenteringtotheTenancyAgreementbecauseoftheImmigrationAct2014.
4.PERIODFROMANDINCLUDINGWHENYOUHAVEENTEREDINTOTHETENANCYAGREEMENT
IfyouhaveenteredtheTenancyAgreementandyoucancelyourbookingafterthe14calendardaycooloffperiod,youwillnotgetyourHoldingDepositreturnedtoyouandyou,andyourguarantorifreasonable,willberequiredtomeettheobligationssetoutwithintheTenancyAgreementregardlessofwhetheryouhavecollectedyourkeys.
Ifyoucancelyourbookingandareabletofindaneligiblereplacementtenant,subjecttoouragreement,youwillbereleasedfromthecontractualobligationsassetoutintheTenancyAgreement.Anyoverpaidrentwillberefundedtoyou,lessanamountequaltoyourHoldingDepositasacancellationfee.Thesiteteamwillconfirmyourofficialreleasedate.
Ifyoucanprovideproofthatyoufitintoanyofthefollowingcriteriawemayagreetoreleaseyouformyourcontractwhere:
Yournoticetocanceliswithinthe14daycoolingoffperiodassetoutinpoint2
YourUKVisaapplicationhasbeendenied
Extenuatingcircumstancese.g.ill-health
Whereproofisprovidedinaccordancewiththesetermsandconditionsandtoourandthelandlordsreasonablesatisfaction,youwillbeentitledtocancelthebookingandyouwillnotbeliableforthecontractualobligationslaidoutintheTenancyAgreementfromthedateofcancellation.
FailuretoobtainaUKVisa
IfyoufailtoobtainaUKVisabeforethestartdateofyourtenancy,wewillcancelyourTenancyAgreementandrefundanyrentpaymentsmadesolongasyouprovidewithin72hoursofreceivingyourofficialconfirmation:
SupportingofficialevidencethatyourVisawasdeclined
Writtenconfirmationthatyouwishtocancelyourbooking
5.CANCELLATIONSAFTERYOUHAVEMOVEDINTOTHEACCOMMODATION
5.1.Wehopeyouhaveahappystayinyouraccommodation,butifforanyreasonyoudecidetoleaveduringyourcontractedterm,thelandlordmayagreetoreleaseyoufromyourcontract.Providingtheconditionssetoutbelowaremet:5.1.1.YouagreethatyouwillnottransferorsubletthetenancycreatedbytheTenancyAgreementtoanyoneelsewithoutobtainingourwrittenconsentin-linewithpoint11.1(m)oftheTenancyAgreement.
5.1.2.YoufindasuitablereplacementtotakeanewTenancyAgreementforyourroomfortheremainingperiodofyourcontract.5.1.2.1.Replacementtenantsmustbe18yearsoldoroverandenrolledasafulltimestudentinauniversityorcollegeinproximitytotheaccommodation.Wheretheaccommodationhasagreementswithsetuniversitiesthereplacementmayberestrictedtothatuniversity.PleasecheckwithyourAccommodationTeam.
5.1.2.2.TheincomingtenantmustenterintoaTenancyAgreementwithusandpaysumsduewithinthisagreement.
5.1.2.3.Theincomingtenant,wherereasonable,mustprovideasuitableGuarantor.TheGuarantormustaccepttheTermsandConditionssetoutintheTenancyAgreement.
5.1.3.RefundsduewillnotbeprocesseduntilthereplacementtakingoverthecontracthassignedtheTenancyAgreement,paidandmovedintotheaccommodation.
5.1.4.Ifyoudofindsomeonetotakeoveryourcontract,youwillneedtopaya￡50administrationfee.
5.1.5.Ifyoufailtofindsomeonetotakeoveryourtenancy,youwillberesponsibleforpayingthefullrentuntiltheendofyourcontractedtimeattheaccommodation.
6.CANCELLATIONSBYCRMSTUDENTSORTHELANDLORD
OurtermsandconditionsrequireyoutosignyourTenancyAgreementonlinewithin14calendardaysofreceivingtheOfferofAccommodation.Ifyoufailtosignyouragreementwithinthistimescalewemaycancelyourbooking,givingnoticebyemail,andyouwillforfeitanybookingfeepaidifitisoutsidethe14calendardaycoolingoffperiodabove.
Ifyoufailtocheck-inonyouraccommodationstartdateandyouhavenotsignedyouragreementwemaycancelyourbookingatanytimebygivingnoticebyemail.Ifyouareoutsidethe14daycoolingoffperiodyourHoldingDepositwillnotberefunded.
OnceyouhavesignedyourTenancyAgreementitmayonlybeterminatedifwemutuallyagreetodosoorinthecircumstancessetoutinpoint3above.
7.1STYEARSTUDENTSWHODONOTGETAPLACEATUNIVERSITY
Thispolicyissitespecificsopleasecheckwiththeindividualsiteforconfirmation.
Youmaybeeligibletobereleasedfromyouragreement,Ifyouareafirstyearprospectiveundergraduatestudentandyourofferofaplaceatyourpreferreduniversity/highereducationinstitutioniswithdrawnasaresultofyounotachievingtherequiredentrygradesoryouhavesurpassedyourrequiredentrygradesandchoosetogotoadifferentUniversity.
Inordertomeetthecriteriayouwillneed:
Thesitetohavesigneduptothepolicy–CheckwiththeAccommodationTeamdirectly.
Toprovideawrittenrejectionletterfromyourchosenuniversity/highereducationinstitutewithin72hoursofyourexamresultsbeingpublished
Toprovideacopyoftheacceptanceletterfromyournewuniversity.
8.ROOMANDTENANCYCHANGES
ChangetoTenancyLength
Ifyouwishtochangeyourtenancylengthyouwillbeunabletoshortenyourtenancy,butyoucanchoosetoextendwithoutchargeupuntiltheTenancyStartDate(Subjecttoroomavailability).AftertheTenancyStartDateanAdministrationfeeof￡50willbepayableshouldyouwishtovaryyourTenancyAgreement.
RoomSwaps
Ifyouwishtoupgradeyourroom,ormovetoadifferentroomtypewhichisthesametypeasyouroriginalchoice,youcandosofreeofchargeupuntiltheTenancyStartDatesubjecttoroomavailability.
Roommovesafterthestartdatewillbesubjecttoroomavailability.Anadministrationchargeof￡50willbepayableforthevariationoftheTenancyAgreement.
GoverningLaw
ThesetermsandconditionsshallbegovernedinaccordancewiththelawsofEnglandandWales.
UPDATEDNOVEMBER2020
DowningStudents
48小时
收到签证拒信7天内提供证明文件，仅适用于大一学生和新生预订（在没有取钥匙的情况下）
收到大学拒信1周内提供证明文件，仅适用于大一学生和新生预订（在没有取钥匙的情况下）
Weunderstandthatplanschangewhichiswhywe’veintroducedourfreecancellationpolicy.Ifyoubooktolivewithusduring2021/22academicyearandyourplanschange,youcancancelby1stMarch2021withnocharge.
Termsandconditions:
CANCELLATIONPOLICY
1.An‘Academicyear’coverstheperiod1stSeptemberto31stAugust.Providedyouhaven’tcollectedthekeystotheaccommodation,youmaybeabletocancelyourbookingbywritingorsendinganemailtousatinfo@downingstudents.com,subjecttothefollowingterms:
APPLICATIONSMADE/COMPLETEDBEFORE30THNOVEMBER2020
APPLICATIONSMADE/COMPLETEDONORAFTER30THNOVEMBER2020
Subjecttothecancellationperiodsstatedaboveonceyouhavesignedyourtenancyagreementyouwillbelegallyboundbythetermsstipulatedinyourtenancydocument.
2.OncetheCancellationPeriodhasexpiredorifyouhavecollectedthekeysforyouraccommodationyouwillbelegallyboundbythetermsandconditionsoftheTenancyAgreementandwillbeliabletopayalltheamountsdue.Youcannotterminate,orbereleasedfromyourTenancy,untilsuchtimethatyouhavesuccessfullyre-letyourroom(seeRe-letPolicy).Pleasenotethataroomcanonlybereletatthehigheroftherentspecifiedonthetenancyagreementandthecurrentprevailingrent.Thismaynotnecessarilybethesameastherentspecifiedontheoutgoingtenant’sagreement.Anyoutstandingamountsonyouraccountmustbepaidinfullpriortothelandlordagreeingtoreletyourroom.Youarenotpermittedtosubletyourroom;allrentalagreementsmustbemadethroughDowningStudents.InorderforDowningStudentstoreletyourroomyoumustcompleteaReletformandadministrationchargeswillapply.
3.NoPlaceNoPay:Providedyouhavenotcollectedyourkeysthefollowingwillapply:–
Ifyourofferofaplaceatyourpreferred/currentUniversity/HigherEducationInstitutioniswithdrawnbytheUniversity/HigherEducationInstitutionasaresultofyounotachievingtheirrequiredentrygradesorpassingyourendofyearexams,youmaybeeligibletobereleasedfromthisagreement.YoumayalsobeeligibletobereleasedfromthisagreementifyouareaprospectivefirstyearundergraduatestudentandyouchoosetogotoadifferentUniversitybecauseyouhaveexceededyourexpectedgrades.Toapplytobereleasedfromthisagreementinthecircumstancesreferredtoabove,youwillneedtosupplyuswithacopyof:
Thesedocument(s)mustbereceivedbyuswithin7calendardaysfromthedateyourresultsarepublishedorby1stSeptember(whicheverdateisthesooner).Pleaseemailthedocumentationtoinfo@downingstudents.com.Onreceiptoftherequireddocumentationitwillbeverifiedand,providedwearesatisfied,wewillcancelyouragreementandrefundyourdepositinfull.
4.IfyoucannotgetaVISAtostudyintheUK:ProvidedthatyouhaveNOTcollectedthekeys,andyouhaveevidenceinwritingthatyourapplicationhasbeenrefused,wewillreleaseyoufromthetenancyandrefundthedeposit,providedthatyousendthisevidencetouswithin1weekofyournotification.
IftheTenancyhasalreadycommenced,andyouhaveNOTcollectedyourkeys,youwillbechargedfortheperiodfromthe‘TenancyStartDate’tothedateyousenduswithevidencethatyouhavenotbeengrantedaVISA,providedthatwereceivetheevidenceinwritingwithin1weekofyournotification.IfyouhavemovedintotheaccommodationpriortoyourVisaapplicationbeingdeclinedyouwillberesponsiblefortherentuntilwecanfindastudenttorentyourroom.
5.SummerLetCancellations:
Summercancellationrequestmademorethantwoweeksbeforethesummertenancystartdate:
Summercancellationrequestsmadelessthantwoweeksbeforethesummertenancystartdatecannotbecancelled
(细节见上方政策详情)
FreshStudentLiving
72小时，8月1日后缩短为24小时
BookingTermsandConditions–ONYX
AdvanceRentContributionPayment
Anadvancerentcontributionof￡150towardsyourfirstrentinstalmentwillbedueatthetimeofcompletingyourapplication.Thisamountiscreditedtoyourfirstrentinstalment.ShouldyoufailtoproceedwiththebookingafteracceptingyourTenancyAgreement,theadvancerentcontributionwillberetainedbytheLandlordtocompensateforcostsincurredasaresultofthebreachofcontract.Paymentoftheadvancerentcontributionisapre-conditionforthecompletionoftheTenancyAgreement.Theadvancerentcontributionpaymentwillappearonthepaymentportalasa‘PrePaymentCharge’.
TenancyDamageDeposit
YourTenancyDamageDepositof￡150isdue9dayspriortoyourtenancystartdateandisrefundableattheendofyourtenancy,lessanydeductionsfordamage,rentorotherchargesoutstanding.
TenancyAgreementAsampleTenancyAgreementcanbeviewedonyourchosenlocation’swebsitepage.Onceyouhaveselectedyouraccommodationweallow5daysforyourTenancyAgreementtobesigned.Iftheagreementisnotacceptedduringthisperiod,yourbookingmaybecancelledwithoutanypenaltyonourpartandwithimmediateeffect.
ThesignedTenancyAgreementisalegallybindingagreementandyouoryourGuarantorareboundtopaytherentinfullevenifyoudonotmoveintothepropertyorifyouleavethepropertyearly.
Ifyoubookyouraccommodationfromthe1stAugustpriortothenewacademicyearyouonlyhave2daystosignyourTenancyAgreementandmaketheadvancerentcontributionpaymenttosecureyouraccommodation.
PaymentDueDatesThefirstinstalmentandTenancyDepositarerespectivelydue10and9daysbeforeyourstatedtenancystartdate.Thesubsequentinstalmentsaredueon04October2021,10January2022and28March2022.
MonthlyPaymentPlansIfyoucandemonstrateyoureceivefundingviaamonthlybursaryforyouraccommodationyoucanarrangewiththelocalResidents’Teamtopayyourrentinmonthlyinstalments.
CancellationsWeoperatea72hour“coolingoff”perioduptothe31stJulysoifyourcircumstanceschangeyoucancancelyourbooking.
TocancelyourbookingyouneedtoemailtheResidents’Teamwithin72hoursofsigningyourTenancyAgreement.Youwillthenberefundedyouradvancerentcontributionpayment.
Fromthe1stAugustthe“coolingoff”periodisreducedto24hours.Oncethe“CoolingOff”periodhasexpired,youcancancelyourbookingif:
YoudonothaveavisatoentertheUK
Youhavenotacquiredthegradestobeofferedaplaceatthechosenuniversity
Youhavefailedtoachievethegradestocontinueyourstudyatuniversity
Inthesecircumstances,youcancancelyourbookingpriortothetenancystartdatebyprovidingevidencetotheGeneralManagerwithin72hoursofbeingnotified.PleasesendyourUCASnotification/VisarefusaldocumentationtotheGeneralManagerwithin72hoursofreceivingit.
Therearenoothercircumstanceswhenwewillacceptarequestforacancellationeitherbeforeorduringthetenancy.
ItmaybepossiblewiththeLandlord’sagreementtotransferyourobligationstosomeoneelsewhoiseligibletoliveattheproperty.Thereisnoobligationonourparttofindyouareplacementtenant.Youcanadvertiseyouraccommodationorundertakeyourownsearchforareplacementtenant.Ifyoufindareplacementtenantwewillneedtodosomebasiccheckstoconfirmtheireligibilitytotakeoverthetenancy.
Beforewewillacceptanewtenantyouraccountandallobligationsneedtobeuptodateandanyrentdueuptothechangeoverwillneedtobepaid.
Oncethenewpersonhassignedthetenancyagreementandmadethefirstrentpaymenttheywilltakeresponsibilityforfuturerentpaymentsandallotherobligationsasstatedintheagreement.
Guarantors
AllapplicantsarerequiredtonominatearesponsiblepersontoactasaGuarantor.TheGuarantormustbeover18yearsoldandhavethemeanstoaccepttheresponsibilitytoactasGuarantorandcannotbesomeonewhoislivingwithyou(otherthanparentsorguardians)orinotheraccommodationmanagedbyus.
AGuarantorisrequiredtomeetalltheobligationsassetoutinthetenancyagreementincludingpaymentofrentifnotpaidbyyouandanycostsarisingfrombreachesofthetenancy.WewillalsocontacttheGuarantorifyouhavebeeninvolvedwithseriousincidentsofantisocialbehaviour.
Ifthefullrentdueforthetenancyperiodismadeinadvanceofthetenancystartdateandyoutheapplicantareover18yearsofageaguarantorwillnotberequired.
RefundsAllrefundsarepaidintoaUKbankaccountfreeofcharges.ThereisachargeforpayingrefundsviaIBANintoaninternationalbank.Thefeeforpayingintoaninternationalbankaccountwillbedeductedfromtherefund.
※重点强调：如果在2021年6月30日前取消预订，可以申请无责退房。
Risk-FreeBookingsfor2021/22
Bookyouraccommodationforthe2021/22academicyearbefore30thJune2021andcancelonorbeforethatdatewithnopenalty.OnlyvalidfordirectbookingsandbookingsmadeviaInternationalAgents.BookingsmadeunderUniversitynominationagreementsareexcludedfromthisoffer.Onlyvalidfortenanciesofmorethan43weeks.CancellationsmustbemadeviaanemailtotheResidents’Teamoftheaccommodationbookedandmustbereceivedonorbefore23:59onWednesday30thJune2021.Anyadvancerentpaymentsmadewillberefundedoncewehaveconfirmedthecancellationofthebooking.Thisoffermayberemovedoramendedatanytime.
HelloStudent
无，需要找承租人
Ifforanyreasonyoudecidetoleaveduringyourcontractedterm,wemightbeabletoreleaseyoufromyourtenancyagreement.Butonlyiftheseconditionsaremet:
Wecan’trefundyouuntilthestudentreplacingyouhastakenoveryourroom’scontract,signedthetenancyagreement,paid,andmovedin.
Ifyou’reafirst-yearprospectiveundergraduatestudentandyourofferatyourpreferredhighereducationinstituteiswithdrawn,wemaybeabletoreleaseyoufromyourtenancyagreementif:
Ifyoucan’tfindsomeonetotakeoveryourtenancy,you’llberesponsibleforpayingthefullrentuntiltheendofyourtenancyagreement.
Homeforstudents
14天，8月1日后缩短为7天
收到大学拒信3天内提供证明文件，仅适用于大一学生和新生预订
Ourfullterminationpolicyisdetailedforyouwithinthebookingsectionofourwebsite.Pleasereaditcarefullyandensurethatyoufullyunderstandit.
Youcancancelyourbookingupto14daysafteryouacceptyourofferorpayyourdeposit(theInitialCancellationPeriod),whichreducesto7daysfrom1stAugustaheadoftheacademicyearbeingbooked,providingyouhavenotalreadymovedintothepropertyandwewillrefundyoursecuritydepositinfull.
Depositswillnormallyberefundedwithin28workingdaysofcancellation,howeverourlegalobligationasalandlordistosecurealldepositswithathirdpartyprotectionscheme.Intheeventthatyourdeposithasalreadybeensenttotheprotectionschemebythetimeyoucancelyourbooking,yourrefundcouldtakeupto60daystoberefundedduetotheprotectionscheme’sprocessingperiodandyourdepositrefundwillcomedirectlyfromthem–youwillneedyourrepaymentIDwhichwillbesenttoyoudirectlybytheprotectionscheme.Ifthedeposithasalreadybeensenttothedepositprotectionscheme,unfortunately,weareunabletoinfluencetheirprocessingtime.
Ifyoucancelyourbookingafterthe14dayInitialCancellationPeriod(7daysafter1stAugust),youwillremainliablefortheweeklyrent(foreachandeveryweekorpartweek)untilweareabletore-lettheroom.Ifweareabletore-lettheroomwewillreleaseyoufromtheagreementuponpaymentofa￡250releasefeewhichwewillrecoverbyretainingyourdeposit(whichwillnot,therefore,bereturned).Ifyouhavepaidalowerdepositamount,that’stheamountthatwillberetained.
NoPlaceNopay
NoVisaNoPay
Host
收到签证拒信48小时内提供证明文件，仅适用于大一学生和新生预订
*Host公寓集团旗下不同的公寓有不同的政策，以预订为准。
STANDARDTERMSANDCONDITIONSOFRESIDENCE
Foruseinstudiosorroomsinclusterflats
1Introduction
1.1ThesetermsandconditionsapplytotenancyagreementsforstudentaccommodationinbuildingsownedormanagedbytheAgent.2.1Inthesetermsandconditionsthefollowingwordsandexpressionsshallhavethemeaningsgiventotheminthisclause:
1.2DetailsspecifictoanApplicantareasinputorselectedbythatApplicantduringtheBookingProcess.
1.3WhenanApplicantcompletestheBookingProcess,aConfirmationwillbegenerated.Atthatpoint,alegallybindingcontractforatenancy,incorporatingthesetermsandconditions,isformedbetweentheLandlordandtheApplicant.
2Definitionsandinterpretation
AgentmeansHostStudentHousingManagementLimited(companynumber07970795)orHostStudentHousingManagement(UK)Limited(companynumber07970798)whoseregisteredofficeisat9BonhillStreet,London,EC2A4DJ,whichoperatesunderthetradingnameorstyleof“Host”.
ApplicantapersonpursuingorintendingtopursueacourseofstudyatauniversityorhighereducationinstitutionorfurthereducationcollegewhoappliestotheAgentforresidentialaccommodation
BookingProcesstheAgent’son-linebookingprocessforstudentaccommodationatwww.host-students.comorapaper-basedequivalent
BuildingmeansthebuildingorcomplexselectedbytheApplicantduringtheBookingProcessandincludesanyexternalareasatthatlocationthatareownedbytheLandlordandmanagedbytheAgent.
Confirmationmeansconfirmation(intheformofawrittensummaryofthecoretermsofthetenancyagreement)thattheTenanthascompletedtheBookingProcess.
ContentsmeansitemsthattheLandlordprovidesforusebypeoplelivingintheBuilding.
Damagesmeansthesumofmoneypayablebyapersonwhoisinbreachoftheirobligationsinacontracttoapersonwhoincurslossorsuffersexpenseasaresultofthatbreach.Damagesareassessedastheamountofmoneyitwouldtaketoreturnthepersonsufferingloss(orincurringexpense)tothepositiontheywouldhavebeeninifthecontracthadbeenproperlyperformed,assumingtheclaimanthasactedfairlyandreasonably.
FlatmeansaflatattheBuildingconsistingofseveralstudy-bedrooms,eachfortheexclusiveuseoftheauthorisedoccupier(s),andSharedAreasfortheexclusiveuseoftheoccupiersofthestudy-bedroomsinthatflat.
GuarantormeansapersonororganisationreasonablyacceptabletotheLandlordwhohasagreedtoguaranteetheTenant’sobligationsinthetenancyagreement.
InventorymeansthedescriptionoftheRoom,theFlat(whereapplicable)andContentswhichisprovidedtotheTenantatthestartoftheirtenancy.
KeymeansakeyorothersecuritydevicegivingaccesstotheBuilding,FlatorRoom.
LandlordmeansthepersonororganisationwhoforthetimebeingisentitledtopossessionoftheRoomwhenthetenancyends.
PaymentDate(s)meanstheduedate(s)forpaymentoftheRent,asshownintheConfirmation.
PropertyManagermeanstheAgent’son-sitemanagerattheBuilding.
RentmeanstherentapplicabletotheRoomaccordingtothechoicesselectedbytheApplicantduringtheBookingProcess.
Roommeansastudy-bedroomorstudio(accordingtotheApplicant’sselectionsduringtheBookingProcess)attheBuilding,allocatedtotheTenantbytheAgentfortheTenanttouseduringtheTenancyPeriod.
SharedAreasmeanspartsoftheBuildingoraFlatthatarefortheshareduseofpeoplelivingintheBuildingorinthatFlat.
TenantanApplicantwhohasenteredintoatenancyagreementusingtheBookingProcess.
2.2Areferencetoa“tenancy”includesareferencetoalicence.Otherwordsandexpressionsassociatedwithtenanciesincludetheequivalentexpressionsapplicabletolicences.
2.3IftheRoomhastwobeds,eachoccupierwillhaveaseparatecontractwiththeLandlord.(Thistypeofroomisalsoknownasatwinroomor“twodio”.)
2.4IftheRoomhasonedoublebed(andnosecondbed)andisstatedintheAgent’spre-bookinginformationasbeingfordoubleoccupancy(a“doubleroom”),thentheRoommaybesharedwithanamed“permittedoccupier”,authorisedbytheAgent.TheTenantwillbeliabletopayRentattheapplicableratefordoubleoccupancyiftheTenantsharesadoubleroom.TheTenantwillalsobeliablefortheactionsorneglectoftheirpermittedoccupier.
2.5IftheApplicantdoesnotselectaccommodationthatisstatedduringtheBookingProcessasbeingfordoubleoccupancy,onlytheTenantisallowedtoliveintheRoom.IftheApplicanthasselecteddoubleoccupancyduringtheBookingProcessbutthereisnoauthorisedco-occupier,onlytheTenantisallowedtoliveintheRoom.
2.6IfthesetermsandconditionsrequiretheAgent’sconsent,authority,permissionorsimilar,theAgentwillconfirmitsdecisiontotheTenantinwriting(whichincludeselectronicwrittencommunications).
2.7Areferencetoanygenderincludesallothergenders.
2.8Wordsinthesingularincludetheplural,andwordsinthepluralincludethesingular,wherecommonsenseandthecontextsuggesttheyshould.
2.9Anobligationnottodoanyactorthingincludesanobligationtodowhatisreasonabletopreventorstopsuchanactorthingbeingdonebyanyotherperson.
2.10Whereexamplesaregiveninaclause,thoseexamplesdonotrestricttheinterpretationoftheclauseorlimititsmeaning.
2.11TheAgentisnotapartytothetenancyagreement,but:2.11.1theLandlordhasauthorisedtheAgenttoactastheLandlord’sagentforallpurposesinconnectionwiththeBuilding;
2.11.2notices(includingnoticesinlegalproceedings)maybeservedontheLandlordbygivingorsendingthemtothePropertyManagerattheBuildingoratsuchotheraddressastheLandlordorAgentmaysubsequentlynotifytotheTenantandtheGuarantor;and
2.11.3theAgentmaycarryouttheLandlord’sobligations,andexercisetheLandlord’srights,ontheLandlord’sbehalf.
2.12Ifanytermconditionorprovisioncontainedinthetenancyagreementshallbeheldtobeinvalidunlawfulorunenforceabletoanyextent,suchtermconditionorprovisionshallnotaffectthevaliditylegalityorenforceabilityoftheremainingpartsofthetenancyagreement.
2.13ThesetermsandconditionsshallapplytoanyRoomattheBuildingwhichtheTenantoccupiesfromtimetotime,andtoanyalternativeaccommodationprovidedbyoronbehalfoftheLandlordtotheTenant.
3AgreementforaTenancy
3.1WhenanApplicantcompletestheBookingProcessandtheConfirmationisgenerated,theLandlordagreestoletandtheApplicantagreestotakeatenancyoftheRoomfortheTenancyPeriodattheRent.
3.2TheBookingProcessiscompletedwhentheApplicanthas:3.2.1SelectedfromallthecriteriaofferedintheBookingProcess(Building,Room-type,TenancyPeriodandRent);and
3.2.2Agreedtothesetermsandconditions;andeither3.2.2.1PaidtheapplicableamountofadvanceRentstipulatedduringtheBookingProcessandprocuredaguaranteeagreementsignedbyaGuarantor;or
3.2.2.2PaidtheRentduefortheTenancyPeriodinfull.
3.3ThetenancyagreementisconditionalontheTenantprovidingtotheAgentsuchpersonalidentitydocumentationastheAgentmayreasonablyrequest.TheAgentmayrefusetoissueKeystotheTenantuntilaftertheTenanthasprovidedevidenceofidentity,reasonablyacceptabletotheAgent.
3.4ThetenancywillbeonthesetermsandconditionsandthetermsselectedbytheApplicantduringtheBookingProcess,asshownontheConfirmation.
3.5ThetenancyagreementisforaccommodationattheBuildingofthetypeselectedbytheApplicantduringtheBookingProcess.TheAgentwillnotifytheTenantbeforethestartoftheTenancyPeriodoftheRoomnumberand(ifapplicable)theFlatnumberwherethetenantwillbegintheirtenancy.Theaccommodationmaybesubstitutedbyanalternativefromtimetotime,aspermittedbythesetermsandconditions(seeclauses15to18).
3.6IftheRoomhastwobeds,eachoccupierwillhaveanon-exclusivelicencetooccupytheRoom.Inallothercases,thetenancywillbeanassuredshortholdtenancy.
3.7IfanApplicantarrivesattheBuildingwithouthavingfirstcompletedtheBookingProcess,thePropertyManagerhasthediscretiontoallowtheApplicanttooccupyaroomunderlicenceuntilthenextworkingdayasatemporarymeasure.TheLandlordwillnotgranttheApplicantatenancyorpermittheApplicanttobeginresidentialoccupationorhaveaKeyuntiltheApplicanthascompletedtheBookingProcess.ThePropertyManagermaychargeafeeforanemergencystay,butthatfeewillbedeductedfromtheRentifandwhentheApplicantcompletestheBookingProcess.
4What’sincludedinthetenancyandwhat’sexcludedfromthetenancy
4.1TheRentincludes:4.1.1TheexclusiverighttooccupytheRoomandtousetheContentsinitduringthetenancy(butinthecaseofRoomswithtwobeds,anddoublerooms,thisrightissharedwith,anddoesnotexclude,theotherauthorisedoccupier);
4.1.2thenon-exclusiverighttousetheSharedAreasservingtheRoom,andtheContentsinthoseSharedAreas,fortheirintendedpurpose,duringthetenancy(butadditionalchargesapplytosomefacilitiessuchasanylaundryorgymattheBuilding);
4.1.3areasonableamountofelectricityand(ifconnected)gas(butadditionalchargesmayapplyforexcessiveuse);
4.1.4wateranddrainage;
4.1.5maintenanceandrepairoftheBuildingandContents(butthecostcanbeclaimedfromtheTenantwheretheTenantisatfault);
4.1.6insuranceoftheBuilding;
4.1.7personalpossessionsinsurance(termsandconditionsapply);
4.1.8broadband;
4.1.9TVlicencesinSharedAreasoutsideFlats;
4.1.10cleaningoftheSharedAreasoftheBuildingthatarenotinsideaFlat;
4.1.11anythingelsestatedontheAgent’swebsiteasbeingincludedintherentalpackagefortheRoom.
4.2TheRentdoesnotinclude:4.2.1thecostsofremedyingaccidentalordeliberatedamageorbreakages;
4.2.2excessiveuseofelectricityand/orgas;
4.2.3cleaningtotheextentitisneededbecausetheoccupiershavefailedtotakepropercare;
4.2.4chargesforuseofon-sitefacilitiesthatarepayablelocally(suchasthelaundry);
4.2.5counciltax;
4.2.6atelevisionlicence(whichisneededforwatchingorrecordingprogrammesastheyarebeingshownontelevision,orliveonanonlinetelevisionservice,orfordownloadingorwatchingBBCprogrammesoniPlayer,onanydevice(includinglaptop,mobilephone,tabletorgamesconsole))fortheRoomorforanySharedAreaswithinaFlat.
4.3IftheLandlordortheAgentpaysontheTenant’sbehalfforanyutilityorcommunicationsservice,counciltax,ortelevisionlicencethatisnotincludedinclause4.1,theTenantshallreimbursetheLandlordwithin14daysofrequest.(CounciltaxmaybepayableiftheTenantceasestobeastudent,orifsomeonewhoisnotastudentlivesinthesameRoomorFlatastheTenant).
4.4ThetenancyisoftheRoom,butduringtheTenancyPeriodtheTenanthastheright(jointlywithothers)tousetheSharedAreasallocatedtotheRoom,andtherighttousetheContentsintheRoomandinthoseSharedAreasfortheirintendedpurpose.
4.5TheLandlordreservesforitself,theAgent,andpersonscarryingoutworkontheirbehalftherighttoentertheRoomatanytimeinanemergency;duringthedaytimetocarryoutrepairsrequestedbytheTenant;oratotherreasonabletimesaftergivingreasonableadvancenotice(whichdoesnotneedtobeinwriting)forthepurposesofwelfare,viewings,inspection,cleaning,maintenance,repairandforanyotherreasonablepurpose.
4.6TheLandlordandtheAgentmayentertheSharedAreasinaFlatforanypurposeatanytime,butunlessthereareunusualcircumstancestheywillonlydosobetweenthehoursof8.00amand6.00pmandwillaimtogiveadvancenoticewherepracticable.
4.7TheLandlordhastherighttocarryoutanyalterationsorbuildingworksattheBuildingoronitsadjoiningneighbouringpropertywithoutliabilityfordisturbanceprovidedthat(unlessthereisanemergency)theLandlordhasusedreasonableendeavourstocarryoutworksattimeslikelytominimisedisturbanceandforasshortaperiodasreasonablypracticable.
5Rent
5.1TheTenantpromisestopaytheRenttotheLandlordbydebitcard,creditcardorbanktransferintheinstalmentsandonorbeforethePaymentDates.
5.2IftheTenantdoesnotpayRentwithin14daysofthedateitfallsdue,theTenantmustpaytheLandlordadefaultchargeofinterestattherateof3%abovetheBankofEngland’sbaserateontheoverdueamountfromtheapplicablePaymentDateuntilthedatepaymentismade.
5.3TheRentmustbepaidinGBpoundssterlingandclearedfunds(sotheTenantmayneedtoarrangepaymentseveraldaysinadvanceoftheduedateforpayment,toallowtimeforthebankstoprocesspayments).
5.4TheLandlordmayclaimDamagesfromtheTenantforanylosssufferedorexpenseincurredbytheLandlordortheAgentasaresultoftheTenant’sfailureproperlytoarrangepaymentofRent(suchasfeeschargedbytheAgent’sbankasaresultofforeigncurrencytransactions,orfailedcardpayments).
5.5ThefirstinstalmentofRentshownontheConfirmationincludesanyRentpaidduringtheBookingProcess.TheTenantshoulddeductthatadvancepaymentwhenmakingthefirstinstalment.Forexample,ifthefirstinstalmentofrentis￡3,300andtheTenantpaid￡300RentduringtheBookingProcess,theTenantmustpaythebalanceofthefirstinstalment(￡3,000)onorbeforethefirstPaymentDate.
6DefaultchargesandDamages
6.1IftheTenant’sfailuretocomplywiththetenancyagreementresultsinlossorexpensetotheLandlord(ortheotherwayround)then,totheextentitbehavesreasonably,thepersonwhosuffersthelossorincurstheexpenseisentitledtobeputbackinthesamefinancialpositionastheywouldhavebeeniniftheotherpersonhadcomplied.Theamountofmoneyitwilltaketodothisisknownas‘damages’orcompensation.AclaimforDamagesbroughtbytheLandlordmayincludelossessufferedorexpensesincurredbytheAgent,andreasonableadditionalchargesimposedontheLandlordbytheAgentforadditionalworkithastodoasaresultoftheTenant’sbreachofobligationsinthesetermsandconditions.
6.2TheLandlordand/ortheAgentwillnotifytheTenantofanyallegedbreachofthetenancyagreement,statetheamountbeingclaimedinDamagesordefaultcharges,andprovideevidenceinsupportoftheirclaim.IftheTenantdoesnotagreetopaytheamountclaimed,theLandlordmaytaketheTenanttocourtandseekanorderforpayment.Ifcourtactionisnecessary,theTenantmaybeorderedbythecourttopaytheLandlord’scourtfeesandlegalfeesinadditionto,oraspartoftheLandlord’sclaimfor,Damagesordefaultcharges.
6.3TheLandlordwillnotclaimDamagesforthingswhichare:6.3.1reportedpromptlyatthestartofthetenancyasinventorydiscrepancies;
6.3.2causedbyfairwearandtear;
6.3.3causedbyriskscoveredbytheLandlord'sinsurancepolicy(unlesstheinsurerrefusestopaybecauseofanactionorneglectbytheTenantortheirguest);
6.3.4theLandlord’sresponsibilityunderclause12orunderthegenerallaw;or
6.3.5causedbyanintruder(providedtheTenantcompliedwiththeirobligationsrelatingtosecurity(seeclause9).
6.4WhereabreachofthesetermsandconditionsrelatestotheSharedAreasandtheculpritcannotbeidentified,theLandlordwillgivenoticeoftheassociatedcoststoalltheresidentsentitledtousetheSharedAreasinquestion.TheTenantwillhavetherighttoappealagainstfurtheractionbywritingtothePropertyManagerwithin7daysofthedateofthenotification.ThePropertyManagerwillreviewtheTenant’sappealandgiveadecisionwithinafurther14days.UnlesstheTenantcanprovethattheywerenotattheBuildingatthetimethebreachofthesetermsandconditionsoccurred,itislikelythattheTenantwillbeincludedinanyclaimforDamagesrelatingtotheSharedAreasthattheyuse.
6.5TheLandlordisentitledtomakeanyclaimforDamagesfromeitherorboththeTenantsiftheRoomhastwobeds(evenifeachTenanthasaseparatetenancyagreement)orifadoubleroomislettojointTenantsif,despitereasonableendeavourstheAgentisunabletoestablishwhichTenant’sactionsorneglectcausedtheLandlordlossorexpense.
6.6IftheRoomhasadoublebedandtheAgenthasauthorisedsomeoneelsetoliveintheRoomwiththeTenant,theTenantisresponsiblefortheactionsorneglectofthepermittedoccupier.6.7Iffiresafetyequipmenthasbeenmis-usedortamperedwith,theLandlordwillclaimaminimumof￡30inDamages(tocompensatetheLandlordforhavingtoinspectandtesttheequipment)inadditiontotheproperlyandreasonablyincurredcostsofrepairing,servicingorreplacingtheequipmentiftheinspectionshowsrepair,servicingorreplacementtobereasonablynecessary.
6.8TheLandlordwillmakeavailableattheBuildinganindicativelistoftheamountsthatarelikelytobeclaimedinDamagesforreinstatementifreinstatementisrequiredasaresultofabreachofthesetermsandconditions.WhenclaimingDamages,theLandlordwillmakeareasonableallowancefordepreciation,andfairwearandtear.
6.9Inadditiontothecostoflabourandmaterialspaidtothirdparties,theLandlord’sclaimforDamagesmayincludeareasonableamountfortheAgent’stimeinvolvedinarrangingfortheworktobedoneandprocessingcontractors’invoices.
6.10TheLandlorddoesnotneedtohireathirdpartytomakegood,andcanclaimareasonableamountfromtheTenantiftheLandlordortheAgentcarriesoutworkitselftorestoretheRoom,SharedAreasand/orContentstotheconditiontheywouldhavebeeniniftherehadnotbeenabreachofthesetermsandconditions.
6.11TheLandlordmayclaimDamagesfromtheTenanttocompensatetheLandlordforreasonablefees,costsandexpensesreasonably,properlyandactuallyincurredorpayablebytheLandlordinconnectionwithenforcinganyoftheTenant’sobligationsinthetenancyagreementbyanyreasonablemeans,whetherduringoraftertheendoftheTenancyPeriod.
6.12Ifnodateforpaymentisspecifiedinthesetermsandconditions,orinanycourtorder,theTenantagreestopayallDamagesanddefaultchargeslawfullyduetotheLandlordwithin14daysoftheLandlord’sinvoice.
7TakingcareoftheRoom,theSharedAreasandtheContents
7.1TheLandlordwillusereasonableendeavourstoensurethatatthestartoftheTenancyPeriodtheRoomandSharedAreasandtheirrespectiveContentsareingoodcleancondition.
7.2TheTenantwillchecktheInventoryonarrivalandagreestonotifytheAgentofanydeficienciesintheconditionandrepairoftheRoom,theSharedAreasservingtheRoomand/ortheirrespectiveContentswithin48hoursofreceivingtheKeytotheRoom.IftheTenantdoesnotnotifytheAgentofanydiscrepanciesintheInventoryattheoutset,theTenantmayfinditdifficultlatertoprovethattheyarenotresponsibleforanydefect.
7.3TheTenantagreestotakepropercareoftheRoomanditsContents,keepthemcleanandnotdamagethem.
7.4TheTenantagreesnottoremoveanyoftheContentsfromtheroomsinwhichtheywerelocatedatthestartoftheTenancyPeriod.
7.5IfinstructionsareprovidedfortheoperationofanyContents,theTenantmustfollowthoseinstructions(failuretodosomayinvalidateaguarantee,andtheLandlordwouldclaimagainsttheTenantforlossesitsufferedasaresult).
7.6TheTenantagreesthathewill(jointlywiththeotheroccupiersoftheFlat)takepropercareoftheFlatandtheContentsintheSharedAreasoftheFlat,keepthemcleanandnotdamagethem.TheTenantagreestocarryoutafairshareofcleaningintheSharedAreasoftheFlat.ThisclausedoesnotapplyiftheRoomisaself-containedstudio.
7.7Thisclause7.7appliesonlytoRoomswithtwoTenantsandRoomswithasoleTenantandapermittedoccupier.TheTenantagreesthathewill(jointlywiththeotheroccupieroftheRoom)takepropercareoftheRoomanditsContents,keepthemcleanandnotdamagethem.EachoccupieragreestocarryoutafairshareofcleaningintheRoom.
7.8TheTenantagreesthathewill(jointlywiththeotheroccupiersoftheBuilding)takepropercareoftheSharedAreasoftheBuildingthatarenotinsideaFlat,andtheirContents,andwillnotdamagethem.
7.10TheTenantshallcomplywiththeAgent’swastedisposalplanaspublicisedattheBuilding,recyclingmaterialswherepossible.TheTenantshalltakepropercarewhendisposingofrubbishtopreventinjurytoothersortotheenvironment,andwillonlyplacerubbishintheareasdesignatedbytheAgentforthepurpose.
7.11TheTenantisnotliablefordamagecausedbyfairwearandtearorbytheoccurrenceofariskwhichtheLandlordhasinsuredagainst(unlesstheinsurerrefusestopaybecauseofsomeactorneglectbytheTenantorapersonforwhomtheTenantisresponsible).
7.12AnydamagecausedasaresultoftheTenant’sfailuretocomplywiththisclauseshallnotbetreatedasfairwearandtear.TheTenantagreesnotto:7.12.1affixanythingtoanysurfaceoftheRoomortheSharedAreas(otherthanbyusingpinsinthepinboardsprovidedforthatpurpose);
7.12.2paint,stain,varnish,wallpaperorotherwisedecorateanypartoftheBuilding;
7.12.3interferewithanyfiresafetyequipmentoranyelectrical,gas,plumbingortelecommunicationsinstallationintheBuilding;
7.12.4smoke,orburnincense,lightoillampsorcandles,oruseanythingelsethatsmouldersorhasanakedflame,insidetheBuilding;
7.12.5putanythingharmful,orlikelytocauseablockage,intosinks,toilets,showersorotherinstallations;
7.12.6installanyoutdooraerial,satellitedish,orwirelessrouterattheBuilding;
7.12.7keepanyanimatebeingintheBuilding,exceptforananimalthathasundergonearecognisedtrainingprogrammeforassistancewithadisabilityandhasbeenauthorisedbytheAgent(suchauthorisationnottobeunreasonablywithheldordelayed,butmaybegivensubjecttoreasonableconditions);
7.12.8useanykitchenapplianceattheBuildingexceptindesignatedkitchenareas(additionalconditionsapplyinclause9toelectricalitems);
7.12.9drylaundryonheaters;
7.12.10changeanylocks;
7.12.11allowrubbishtoaccumulateordoanythingelselikelytoattractpestsorvermin;
7.12.12delayinreportinganydefecttotheAgent(suchas,butnotlimitedto,damage,disrepair,malfunction,infestation,missingitems,interruptionofutilitysupplies).
7.13ThedescriptionoftheBuildingontheAgent’swebsitewillconfirmwhetherornottheBuildinghasparkingand/orbicyclestorage.TheTenantagreesnottobringanyvehicletotheBuildingiftheBuildingdoesnothaveresidents’parkingorbicyclestorage.TheTenantagreesthatinothercasestheTenant(andtheirguestsorpermittedoccupiers)willnotkeeporleaveunattendedanyvehicleattheBuildingotherthan:
7.13.1afterobtainingtheAgent’spriorwrittenconsent(whichwillnotbeunreasonablywithheld),avehicletoassistwiththeTenant’sortheirguest’sorpermittedoccupier’sdisability(andonlytobringthatvehicleindoorsifsuitableforindooruse);and/or
7.13.2abicycle,whichmaybekeptinadesignatedbicyclestorageareabutmustnotbebroughtindoors.
7.14Clause7.13doesnotpreventvehiclescallingattheBuildingforloading,unloading,pickinguporsettingdownpassengers,aslongasthevehiclesinquestiondonotcauseanuisanceanddriverscomplywiththeAgent’sreasonableinstructionsandlocalhighwaysregulations.
7.15TheTenantmustcomplywithanyoftheLandlord’sinsurers’recommendationsorstipulationsthatarenotifiedtotheTenantfromtimetotime.
8Respectforothers
8.1TheTenantshallnotcausenuisance,annoyanceordisturbancetoothers.Withoutinanywaylimitingthatgeneralobligation,theTenantshall:8.1.1notthreaten,harass,bully,abuseoruseviolencetowardsanyperson;
8.1.2notmakeanynoisefrominsidetheRoomthatisaudibleoutsidetheRoom,ornoiseintheSharedAreasthatisaudibleoutsidethoseSharedAreas,betweenthehoursof11.30pmand8.30am,andatothertimestheTenantshallnotmakenoiseofanykindthatislikelytointerferewiththestudy,sleeporcomfortofotherresidentsoftheBuilding,peopleworkingintheBuildingandpeoplelivingneartheBuilding;
8.1.3nottakeanythingthatbelongstosomeoneelse,oruseanythingbelongingtoanotherwithouttheowner’spermission;
8.1.4respecttheprivacyofothers;
8.1.5notcongregateinlargegroupsinawaythatobstructstheSharedAreasorcreateshighlevelsofnoise;
8.1.6fairlyshareaccesstofacilitiesandamenitiesintheBuildingwithothersentitledtousethem;
8.1.7notdistributeleaflets,flyersorsimilarintheBuilding;
8.1.8nottrytosellanythingintheBuilding;
8.1.9treatotherswithcourtesyandconsideration.
8.2TheTenantshallcomplywithapplicablelawssoasnottoadverselyaffecttherightsandfreedomsofothersintheBuildingorbringtheLandlordortheAgentintodisrepute.Withoutinanywaylimitingthatgeneralobligation,theTenantshall:8.2.1nothaveattheBuildinganyunlawfuldrugorpsychoactivesubstance;
8.2.2notbringanyweapon(eveniflicensed,ceremonial,atoyorareplica),oranythingintendedtobeusedasaweapon,totheBuilding;
8.2.3complywithregulationsandfollowguidanceformanagingthespreadofcontagiousdiseases.
8.3TheTenantshalltakeresponsibilityforvisitorsthattheTenantinvitestotheBuilding,andanypermittedoccupierlivingwiththeTenantinadoubleroom.Withoutlimitingthatgeneralobligation,theTenantshall:8.3.1beliabletopayDamagesforanylossessufferedorexpensesincurredbytheLandlordortheAgentasaresultofanyactorneglectbytheTenant’svisitororpermittedoccupier;
8.3.2notinvitemorethan2gueststobeattheBuildingatanyonetimewithoutfirstobtainingtheAgent’swrittenconsent(whichshallbeintheAgent’sdiscretion,havingregardtothenumberofvisitorsalreadyintheBuildingandthepreviousconductoftheTenantandhisvisitors);
8.3.3notinviteanychildrenundertheageof5totheBuilding;
8.3.4ensurethatanychildrenbetweentheagesof5and18whomtheTenantinvitestotheBuildingareaccompaniedbyaresponsibleadultatalltimes;
8.3.5makesuretheTenant’svisitorsbehaveinawaythatisconsistentwiththesetermsandconditions,whilstattheBuilding;
8.3.6notallowanyvisitortosleepintheSharedAreas;
8.3.7notallowanyvisitortostayovernightexceptforonevisitoratatimeintheRoomandforamaximumof3nights(andinthecaseofaRoomwithtwosinglebeds,onlyiftheotherTenantagrees);
8.3.8notobstructtheAgent’sstaffiftheyaskavisitortoleavetheBuilding;
8.3.9notinvitebacktotheBuildinganyvisitorwhomtheAgenthaspreviouslyaskedtoleave;
8.3.10leavevisitorsintheBuilding,orgivevisitorsaccesstotheBuilding,whentheTenantisnotattheBuildinghimself;
8.3.11notpartwithpossessionofanyKey.
9SafetyandSecurity
9.1TheTenantmustcomplywiththeAgent’sguidanceonsafetyandsecurityandco-operateatalltimeswiththeAgent’sstaffandtheemergencyservicesonmattersrelatingtosafetyandsecurity.
9.2TheTenantagreestoattendanysafetymeetingarrangedbytheAgentattheBuilding;
9.3TheTenantagreesnottodoanything,orneglecttodoanything,whichmaycauseafirehazard,including(butnotlimitedto):9.3.1tamperingwithfiredoorsoranyfiredetection,preventionorcontrolequipment(whichis,inanyevent,acriminaloffencethatcouldresultinafineand/orprisonsentence);
9.3.2smokingtobaccoorothersubstancesinanypartoftheBuilding,orwithin5metresoftheexternalwallsoftheBuilding(smokingintheinternalSharedAreasisanoffence,forwhichtheperpetratorcouldbefinedifconvicted);
9.3.3usingcandles,oilburners,incenseburners,josssticks,shishapipes,e-cigarettesorothervapeproducts;
9.3.4storingorusingfireworksinoraroundtheBuilding;
9.3.5obstructingcorridors,stairwells,orfireescapes;
9.3.6usingexitswithoutreasonablecauseiftheyarearedesignatedasbeingsolelyforescape;
9.3.7bringingintotheBuildinganyadditionalheaters;
9.3.8bringingintotheBuildinganyfurnitureorlargedomesticappliances(including,butnotlimitedto,appliancesforrefrigeration,freezing,cooking,launderingandtumble-drying);
9.3.9usingdeepfatfryers,portablegrills,ricecookers,barbecuesandsimilarheat-generatingappliances.
9.4TheTenantagreesthattheAgentmayremovefromaRoom,FlatortheBuildinganyiteminthepossessionorcontroloftheTenant(orapermittedoccupier)thatitisillegaltopossessorwhichinthePropertyManager’sopinion(actingreasonably)islikelytoputthehealth,safety,welfareorpropertyofanypersonatriskofseriousharm.ThePropertyManagerwillgivetheTenantareceiptfortheitemandunlessitisunsuitableforsafestorage(forexample,ifhighlyinflammable,illicit,oranimate)willreturntheitemtotheTenantattheendofthetenancy.TheAgentmaydisposeofitemsthatareconsideredunsuitableforstorageinsuchmannerasitseesfit,withoutliabilitytotheTenantorotherowneroftheitem.
9.5TheTenantagreestovacatetheBuilding(andensureanypermittedoccupierandtheTenant’svisitorsdoso)immediatelywheneverthefirealarmissounded,havingdueregardtothefireevacuationproceduresontheAgent’swebsiteandoutlinedinanyfireplanondisplayattheBuilding.
9.6TheTenantmustnottamperwith,remove,damage,orinanywayadjustsafetycontrolstoanywindowsandmustnotoverrideanysafetymechanismwhichisintendedtorestrictthewayinwhich,ortheextenttowhich,windowsintheBuildingopen.
9.7TheTenantmustnotinanywayobstructanyaccessorexitroutetoorfromtheBuilding,inparticular(butwithoutlimitingthatgeneralobligation)theTenantmustnotobstructanyroutewhichislikelytobeusedbyemergencyservicevehiclesorforthepurposesofemergencyescape.
9.8TheTenantagreestosecurethedoorandwindowoftheRoomwhenleaving,tosecurewindowsanddoorsoftheSharedAreasofaFlatwhenenteringorleavingtheFlat,andtosecurethemaindoortotheBuildingwhenenteringorleavingtheBuilding.
9.9TheTenantmustkeeptheirKeyswiththemwhennotintheRoomandmustnotcopy,shareorpartwithKeys.(IftheAgenthasauthorisedtwopeopletoliveintheRoom,eachwillbeissuedwiththeirownKeysfortheirsoleuse).
9.10TheTenantmustreportanylostKeyassoonasreasonablypracticabletotheAgentandpayadefaultchargeequaltothecostsreasonablyincurredinreplacingtheKey(includinglockreplacementif,intheAgent’sreasonableopinion,thatwouldbeasensibleprecaution)within14daysofdemandsupportedbywrittenevidenceoftheamountclaimed.
9.11TheTenantmustreporttotheAgentpromptly(andinanyeventwithin48hours)afterbecomingawareofanyaccidentorsecurityincidentandwill,ifrequested,provideacompletedaccidentorincidentformtotheAgent.
10Restrictionsonoccupancyanduse
10.1Nothinginthisclause10preventstheTenantfromsharingtheRoomwithapersonwhohasbeenauthorisedbytheAgenttoliveintheRoomwiththeTenant(butauthorisationwillonlybegivenwheretheRoomisdesignatedduringtheBookingProcessasbeingforoccupancybytwopeople).
10.2TheTenantagreestousetheRoomonlyasastudyandlivingaccommodationfortheTenant.
10.3TheTenantconfirmstotheLandlordthat:10.3.1theTenantisawarethattheBuildingmayonlybeusedforoccupationwhollyormainlybystudents;
10.3.2atthestartoftheTenancyPeriodtheTenantwillbeafull-timestudentregistered,orabouttoberegistered,atafurtherorhighereducationalinstitutionoruniversity;and
10.3.3theTenantwill,within14daysofrequest,providetheLandlordwithacertificateofenrolmentatauniversityorhighereducationinstitutionorfurthereducationcollegeand/oracertificateofexemptionfrompaymentofcounciltax.
10.4TheTenantmustonlyusetheSharedAreasandContentsfortheirintendedpurpose.
10.5TheTenantmustnotcarryoutabusiness,tradeorprofessionattheBuilding.
10.6Exceptforvisitorspermittedbyclause8.3,andasmentionedinclause10.1,theTenantmustnotsharepossessionoroccupation,orpartwithpossessionoftheRoom.
10.7TheTenantmustnotallowanyonetousetheSharedAreasoftheFlatotherthanapersonwhohasbeenauthorisedbytheLandlordortheAgent(suchasatenantofaroomintheFlat)ortheirinvitedvisitor.
10.8TheTenantagreesnottoassign(transfer)thetenancyagreementorthetenancytoanyoneelse,orsub-letorgrantanyonealicencetooccupytheRoomoranySharedAreas,ortakeinpayingguests.IfanyoneotherthantheTenantpaystheRent,paymentwillbeacceptedasapaymentmadeonbehalfoftheTenant,andwillnotgivethepayeranyrighttooccupytheRoom.
10.9Insomelocations,itisabreachofplanningregulationsforoccupiersoftheBuildingtousemotorvehiclesinthecity,exceptforthepurposeofunloadingandloadingatthestartandtheendofthetenancy.IftheBuildingisspecifiedinpre-bookinginformationontheAgent’swebsite,orduringtheBookingProcess,asbeingsubjecttorestrictionsonmotorisedtransport,theTenantmustnotuseanymotorvehicleinawaythatwouldinfringetheBuilding’splanningpermission.
10.10TheTenantagreestoobtainaTVlicencebeforewatchingorrecordingprogrammesastheyarebeingshownontelevision,orliveonanonlinetelevisionservice,orbeforedownloadingorwatchingBBCprogrammesoniPlayeronanydevice(includinglaptop,mobilephone,tabletorgamesconsole)intheBuilding,exceptfordevicesprovidedbyandlicensedbytheLandlord.
11Attheendofthetenancy
11.1TheTenantmustvacatetheRoomandleaveitandtheContentsinitclean,tidy,andinnoworsecondition(exceptforfairwearandtearanddamagebyaninsuredrisk)thantheywereinatthestartoftheTenancyPeriod.ContentsmustbeleftinapproximatelythesamepositionsastheywereinatthestartoftheTenancyPeriod.
11.2TheTenantmust,jointlywithothersentitledtousethem,leavetheSharedAreasandsharedContentsintheFlatclean,tidy,andinnoworsecondition(exceptforfairwearandtearanddamagebyaninsuredrisk)thantheywereinatthestartoftheTenancyPeriod(thisclausedoesnotapplytostudios).ContentsmustbeleftinapproximatelythesamepositionsastheywereinatthestartoftheTenancyPeriod.
11.3TheTenantmustremovealltheirpersonalbelongingsfromtheBuildinganddepositanyrubbishinthereceptaclesdesignatedforthatpurpose.
11.4TheTenantmustreturntotheAgentalltheKeysthatwereissuedtotheTenant.
11.5IfanyitemotherthantheContentsisleftintheRoomorFlatattheendofthetenancytheAgentwillremoveitand(unlessofobviousvalue)willdisposeofitastheAgentthinksfitwithoutliabilitytotheTenantortheowneroftheitem.ThereasonablecostsofremovalandstoragemaybeclaimedasDamages.Ifanitemisobviouslyworthatleast￡50andappearslikelytohavebeenleftbehindbymistake,theAgentwillusereasonableendeavourstocontacttheTenanttoarrangecollection.IftheTenantrequirestheAgenttoarrangedeliveryofanitem,theTenantmustfirstagreetopaythedeliverychargesasDamages.
LANDLORD’SOBLIGATIONS
12Servicesandfacilitiesmanagement
12.1TheLandlordwillmaintaintheBuildingandContentsingoodrepairandproperworkingorderbutnothinginthisclause12requirestheLandlordtoremedyanydamagecausedbytheTenantunlessthecostismetbytheTenantorbyinsurance.
12.2TheLandlordwillprovidethethingslistedinclause4.1ofthesetermsandconditions.
12.3TheLandlordandtheAgentwillnotunreasonablyinterferewiththeTenant’sprivacyandwillgivetheTenantreasonableadvancenotice(atleast24hours)beforeenteringtheRoomortheFlatforthepurposeofinspectionsorviewings,and7days’noticebeforecarryingoutplannedmaintenance,butnoadvancenoticewillbegiven:12.3.1inanemergency;or
12.3.2ifenteringforthepurposeofcarryingoutarepairrequestedbytheTenant;
12.3.3ifenteringtoabateanuisance;or
12.3.4wheretherearereasonablegroundstosuspectthattheTenantoranyoneforwhomtheTenantisresponsibleisengaginginunlawfulbehaviour,orisinseriousorpersistentbreachofthesetermsandconditionsinawaythatislikelytohaveanadverseeffectonotherresidents,theLandlord,orpeopleworkingfortheAgent.
13Policycompliance
13.1TheLandlordwilltakepropercareoftheTenant’sandtheGuarantor’spersonaldataandwillonlyprocesspersonaldata:13.1.1withthedatasubject’sconsentoratthedatasubject’srequest;
13.1.2totheextentnecessaryinordertoperformthetenancyagreement;
13.1.3inordertocomplywithlegalobligations;
13.1.4totheextentnecessarytoprotectthevitalinterestsofaperson(alifeordeathsituation);
13.1.5forthepurposesofperformingataskinthepublicinterest,suchasprovidinganonymiseddatatotheAgent’saccreditationbody;or
13.1.6forotherlegitimateobjectives,suchasaskingtheTenanttoparticipateinsatisfactionsurveys,enforcingtheLandlord’srightsandtheTenant’sobligationsinthetenancyagreementorforenforcingtheGuarantor’sobligations,andforthepurposesofdelegatingmanagementoftheBuildingtotheAgent.
13.2TheLandlordwillcomplywiththeAgent’sPrivacyPolicyaspublishedontheAgent’swebsite(printedcopyavailablefromtheAgentonrequest).
13.3TheLandlordandtheAgentwillaimtoprovideasafe,welcoming,supportiveenvironmenttoallresidents,ensuringthatnobodyreceiveslessfavourabletreatment,directlyorindirectly,onthegroundsofage,race,gender,religion,disability,sexualorientationormarital/parentalstatus.AcopyoftheapplicableEqualityandDiversityPolicyisavailablefromtheAgentuponrequestandtheLandlordagreestocomplywiththatPolicy.
14Roominspections
TheAgent’sstaffwillnotifytheTenantofthedateandtimeofroutineinspectionsandtheend-of-tenancyinspectionoftheRoomand(ifapplicable)theFlatandwillinvitetheTenanttoattend.
RELOCATION
15AttheTenant’srequest15.1TheTenantmayapplytotheAgentforaroomtransferwithintheBuilding.ApplicationsmustbemadeinwritingontheAgent’sstandardform,availablefromthePropertyManager’soffice.
15.2ApprovalofapplicationsfortransfersisatthePropertyManager’sdiscretionandsubjecttotherebeingasuitableroomavailable.
15.3TenantsapprovedfortransfermustpaytheAgentafeeof￡100+VATtocovertheAgent’scostsofarrangingthetransfer.Thereisnochargeforunsuccessfultransferapplications.
16AttheLandlord’srequest
16.1TheLandlordmayasktheTenanttomovetoadifferentRoomintheBuildingif:16.1.1theTenantoccupiesanadaptedroom,whichtheTenantdoesnotneed,butwhichisneededforanotheroccupier;
16.1.2FlatsintheBuildingareunder-occupied;
16.1.3theLandlordhasreceivedarequestfromfriendswhowishtoliveinthesameFlat;
16.1.4theTenantisinseriousbreachoftheTenant’sobligations;
16.1.5theoccupiersofaFlatarenotlivingtogetherharmoniously;
16.1.6workneedstobecarriedoutintheRoomortheFlatanditisnotreasonablypracticabletopostponetheworkuntiltheendofthetenancy,ortocarryitoutwhilsttheTenantisinoccupation;or
16.1.7foranyothersubstantialoperationalreason.
17Intheeventofdamagebyaninsuredrisk
17.1TheLandlordhasthediscretionwhetherornottoinsureitselfagainstlossofrentintheeventoftheBuildingbeingdamagedordestroyedbyaninsuredrisk.
17.2IftheBuildingisdamagedbyaninsuredriskinawaythatmakestheRoomunfitforhabitation,theLandlordwillusereasonableendeavourstoprovidetheTenantwithalternativeaccommodationofasimilarstandardatnoextracost,untiltheRoomisonceagainfitforbeneficialoccupationanduse.IftheLandlordmakessuchaccommodationavailable,theTenantmustacceptit,andcontinuetopaytheRent.ThesetermsandconditionsandtheGuarantor’sguaranteewillthenapplytothesubstitutedaccommodationwhilsttheTenantoccupiesit.
17.3IfthesubstitutedaccommodationisnormallyletatalowerpricethantheRoom,theLandlordwillrefundthedifferencetotheTenant(whichmaybebywayofareductioninthelastinstalmentofRent).
17.4WheretheLandlordhasprovidedalternativeaccommodationanditisreasonablypracticabletoreinstatetheRoombeforetheendoftheTenancyPeriod:
17.4.1theLandlordwilltakeallreasonablestepstoarrangeforanydamagecausedbyaninsuredrisktoberemediedassoonaspracticable;and
17.4.2theTenantwillresumeoccupationoftheRoomassoonastheAgentrequiresafterthedamagehasbeenremedied.
17.5IftheLandlordisnotable(despiteusingreasonableefforts)tooffertheTenantalternativeaccommodationintheeventofaninsuredriskmakingtheRoomunfitforhabitation,theTenantmay:17.5.1maketheirownarrangementsforalternativeaccommodationuntiltheRoomisoncemorefitforhabitationandthenmovebackintotheRoomiftheAgentnotifiestheTenantthattheRoomhasbeenreinstatedbeforetheendoftheTenancyPeriod;or
17.5.2iftheLandlordhasnotreinstatedtheRoomorofferedtheTenantasuitablealternativebytheendof4weeksafterthedamage,theTenantmayterminatethetenancyagreementbygivingnoticetotheAgenttothateffect.Thenoticemustnotbegivenuntilatleast4weeksafterthedamagebutitmustbegivenbeforetheRoomhasbeenreinstatedoranalternativeofferedtotheTenant.
17.6TheLandlordwillrefundtotheTenantanyRenttheTenanthaspaidinrespectofanyperiodforwhichtheRoomisuninhabitableorinaccessibleasaresultofthedamage(butexcludinganyperiodforwhichtheLandlordhasofferedorprovidedtemporaryaccommodation).
17.7TheLandlordshallnotbeliabletotheTenantforremovalortravelexpenses,personalinjuryordamagetotheTenant’spossessionsunlesstheinsuredriskwasattributabletotheLandlord’snegligence.
17.8TheLandlordhasnoobligationtotheTenantunderthisclause17iftheinsurersrefusetopayoutonthepolicybecauseofanythingtheTenanthasdoneorfailedtodoinbreachoftheTenant’sobligationsinthesetermsandconditions,andinsuchcasetheTenantshallbeliabletoobserveandperformtheTenant’sobligations(includingtheobligationtopayRent)throughouttheTenancyPeriodtotheextenttheymaysafelydoso,havingregardtotheconditionoftheBuilding.
18Allrelocations
Ifrelocating,theTenantmustcomplywithclauses11.1and11.4withrespecttotheRoomtheyarevacating,andremovealltheirpersonalpossessionsandrubbishfromthatRoomatthetimeoftherelocation.
CANCELLATIONANDEARLYTERMINATION
19General19.1ThetenancyagreementisforatenancythatisintendedtolastforthefullTenancyPeriod.
19.2TheTenantdoesnothavethebenefitofany“cooling-off”period.Oncethetenancyagreementhasbeenconcluded(signedbythepartiesanddatedbyoronbehalfoftheLandlord,orbycompletionoftheBookingProcessandgenerationoftheConfirmation)itislegallybindingontheparties.Onceconcluded,thetenancyagreementcanonlybecancelledorterminatedassetoutinthesetermsandconditions,oraspermittedunderthegenerallawforbreachofafundamentalobligation.
19.3WheretheBuildingisdamagedbyanuninsuredriskandisnotreasonablyfitforhabitation,eitherpartymayterminatethetenancyagreementbygivingwrittennoticetotheother.TheLandlordwillrefundtotheTenantanyRenttheTenanthaspaidinrespectofanyperiodaftertermination.
20TerminationbytheLandlord
20.1IfanyofGrounds2,7A,7B,8,10-15,and17setoutinSchedule2oftheHousingAct1988(availabletoviewatwww.legislation.gov.uk)applyatanytimeorifGround9appliesatanytimeaftertheTenancyPeriodhasendedthen,subjecttoclauses20.2and20.4,theLandlordshallbeentitledtoendthetenancyagreementbyforfeitureorre-entryorbyservingnoticeundersection8oftheHousingAct1988.
20.2Ifgroundsforpossession(aslistedinclause20.1)exist,andtheLandlordissatisfied(actingreasonablyandobjectively)thattheTenanthasceasedtoresideintheRoomandthereisno-oneelselawfullyresidingintheRoom,theLandlordmay(butisnotunderanyobligationto)takepossessionoftheRoomandonthedatetheLandlorddoessothetenancywillterminate.
20.3IftheRoomhastwobeds,theLandlordshallbeentitledtoendthetenancyagreementbyforfeitureorre-entryorservingnoticeofterminationontheTenantiftheTenantisinseriousorpersistentbreachofthesetermsandconditions.
20.4WhilstthereisanyonelawfullyresidingintheRoomtheLandlordshallnotenforceitsrighttorecoverpossessionoftheRoomagainsttheoccupier,otherwisethanbyproceedingsinthecourtand(unlesstheLandlordacceptsasurrenderofthetenancy)thetenancyshallcontinueuntil:20.4.1theLandlordobtainsanorderofthecourtforpossessionoftheRoom;and
20.4.2thatorderhasbeenlawfullyexecutedbyanauthorisedperson(suchasacountycourtbailifforHighCourtEnforcementOfficer).
20.5IftheTenanthasnottakenpossessionoftheRoomorprovidedevidenceoftheTenant’sidentitythatisreasonablysatisfactorytotheAgentwithin7daysofthestartoftheTenancyPeriod,theAgentmay(buthasnoobligationto)advertisetheRoomasavailabletoletoroffertheRoomtoapersononitswaitinglist.IfasuitablereplacementoccupieristhenfoundbeforetheTenanttakespossession,theLandlordmayterminatethetenancyagreementimmediatelybygivingwrittennoticetotheTenanttothateffect.IftheLandlorddoesterminatethetenancyagreementinthisway,theTenantmustpaytheLandlord:20.5.1Rentfortheperioduptoandincludingthedateoftermination;and
20.5.2theAgent’sfeesforre-advertising,findingareplacementoccupierandarranginganewtenancyagreement
20.6IfduringtheTenancyPeriodtheRoomorFlatisdamagedbyaninsuredrisksoastobeuninhabitableorinaccessibletheLandlordwillusereasonableendeavourstoprovidetheTenantwithreasonablysuitablealternativeaccommodation,butiftheyareunabletoprocurebutifanyRentalreadypaidbytheTenantexceedsthosesumstheLandlordwillre-paythesurplustotheTenantwithin28daysofgivingnotice.18
suitablealternativeaccommodationtheLandlordmayendthetenancyagreementbygivingnoticetotheTenanttothateffect.
20.7IftheLandlordterminatesthetenancyagreementorthetenancy,theTenantshallremainliablefortheTenant’sobligationsthataccrueduptoandincludingthedateoftermination,includingthesumsmentionedinclauses20.5.1and20.5.2.
21TerminationbytheTenant
21.1IftheTenantdoesnottakeupoccupationoftheRoom,oriftheTenantvacatestheRoombeforetheendoftheTenancyPeriod,thatalonewillnotterminatethetenancyagreement.
21.2TheLandlordisundernoobligationtoagreetoarequestforearlyterminationfromtheTenant.IftheTenantwishestoendthetenancyagreementbeforetheTenancyPeriodexpires,theTenantmustapplyinwritingtothePropertyManager’soffice,statingwhentheTenantwishestoendtheirtenancy.
21.3OnreceivinganapplicationforearlyterminationfromtheTenant,theAgentwillreviewitswaitinglistand,ifnecessary,advertisetheRoomasavailabletolet.
21.4IfasuitablereplacementtenantagreestotakeatenancyoftheRoomattheRentfortheremainderoftheTenancyPeriod,theLandlordwillagreetoendthetenancyagreementPROVIDEDTHAT:21.4.1theTenanthascompliedwithclauses11.1,11.3and11.4;
21.4.2thereplacementtenanthasenteredintoatenancyagreementandprocuredaguarantor(orpaidtheRentinfullinadvance);
21.4.3theTenanthaspaidRentandanydefaultchargesorDamagesthataccrueduptothedateoftermination;
21.4.4theTenantpaysafeeof￡100+VATonaccountoftheAgent’scostsforarranginganearlyterminationofthetenancy(oragreesitmaybedeductedfromanyRentthatisduetoberefundedtotheTenant).
21.5Ifthetenancyagreementorthetenancyisterminatedunderthisclause21,theLandlordshallbeentitledtodeductanyoutstandingearlyterminationfees,DamagesanddefaultchargesbeforerefundingtotheTenantanypre-paidRentrelatingtotheperiodafterterminationofthetenancyagreement.
21.6IftheTenantterminatesthetenancyagreementorthetenancyaspermittedbythisclause21,theTenantshallremainliablefortheTenant’sobligationsthataccrueduptoandincludingthedateoftermination.
21.7Thisclause21doesnotapplywhentheRoomhasbeenbadlydamagedbyaninsuredrisk,theLandlordunableisprovidealternativeaccommodationfortheTenantandtheTenantterminatesthetenancyagreementunderclause17.5.
MISCELLANEOUS
22Landlord’sTrusteeStatus
22.1Thisclause22appliesonlyiftheBuildingisTheMetalworks,TheApolloWorks,HopeStreetApartments,TheOldDairyorFrobisherHouse.
22.2TheLandlordentersintothetenancyagreementasnominee(s)fortheunittrustnamedintheConfirmation.
22.3TheLandlord’sliabilityunderthetenancyagreementislimitedtoassetsheldbytheLandlordfromtimetotimeonbehalfoftheunittrust.
22.4TheLandlord(andifthereismorethanonepersonororganisationnamedasLandlord,noneofthem)hasnoobligationtomeetanyclaimorliabilityunderthetenancyagreementexcepttotheextentthattheycanproperlymeetsuchclaimorliabilityoutoftheassetsoftheunittrust.
22.5UnlessanduntiltheLandlordgivestheTenantand/ortheGuarantornoticetothecontrarytheLandlord’saddressforservice(includingtheserviceoflegalproceedings)shallbeasstatedontheConfirmation.
22.6TheConfirmationmaysetoutclausessimilarineffecttothisclause,butusingtheLandlord’sprescribedwording,andinthatcasethewordingintheConfirmationshallprevail.
23Notices
23.1AnynoticegivenbyoronbehalfoftheLandlordorTenantorGuarantormustbeinwriting.
23.2Unlessclause22applies,theLandlord’saddressinEnglandandWalesatwhichnotices(includingnoticesinproceedings)maybeservedonhimbytheTenantistheaddressoftheBuildingasgivenontheAgent’swebsiteandintheConfirmation.TheAgentwillnotifytheTenantinwritingifthereisanychangetothataddress.
23.3Anoticeandanyproceedingsshallbedeemedtobeservedontheintendedrecipientifdeliveredbyhandorsentbyfirstclasspost:23.3.1TotheLandlordortheAgentattheBuilding;
23.3.2TotheTenantattheRoom;
23.3.3TotheGuarantorattheGuarantor’saddressgivenintheguaranteeagreement
23.4Noticesotherthanproceedingsshallbedeemedtobeservedontheintendedrecipientifsentbyemailtothatparty’semailaddressasgivenduringtheBookingProcess,statedintheguaranteeagreement,orassubsequentlynotifiedtothesenderasbeingtheiremailaddressforthepurposeofservingnotices.
23.5Proceedingsmayonlybeservedbyemailiftheintendedrecipientfirstconfirmsinwritingtothesenderthatproceedingsmaybeservedbyemail,andspecifiestheemailaddressatwhichtheymaybeserved.
23.6Noticesdeliveredbyhandareservedondelivery;noticessentbyfirst-clastpostareservedontheseconddayafter(butnotincluding)posting;noticessentbyemailareservedonthedayofsendingifsentbefore3.00pmonaworkingdayandonthenextworkingdayaftersendingiftheemailissentatanyothertime.A‘’workingday’meansMondaytoFriday,butexcludesanydaythatisapublicholidayintheUK.
ortosuchotheraddressasapartymayhavenotifiedthesender,inwriting,asbeingtheiraddressforthepurposeofservingnoticesandproceedings.
24Disclaimer
24.1UnlesscausedbytheLandlord’sortheAgent’snegligence,neithertheLandlordnortheAgentshallbeliablefor:
24.1.1anyfailure
24.1.2deathorpersonalinjury;
24.1.3damagetoorlossofproperty;
24.1.4theactionsorneglectofotheroccupiersintheBuilding.
24.2Nothinginclause24.1excludesliabilityforfraudorrecklessness.
25ProcedurefordealingwithBreachofTenant’sObligations
25.1WherecleaningisrequiredinordertorectifyabreachoftheTenant’sobligations,theAgentwillwritetotheTenantexplainingwhatisrequiredandgivetheTenantareasonableopportunitytodothecleaning.IfthecleaningisnotdonetoasatisfactorystandardbytheAgent’sstateddeadline,theAgentwillarrangeforthecleaningtobedone,andtheLandlordwillclaimthecostfromtheTenantasDamages.
25.2WherebreachoftheTenant’sobligationscausestheLandlordortheAgenttosufferlossorincurexpenditure,theLandlordortheAgentwillnotifytheTenantofanyamountclaimedasadefaultchargeorinDamagesandasktheTenanttomakepaymentwithin14days.
25.3IftheTenantdisputestheclaim,theTenantmayputtheircaseinwritingtothePropertyManager.TheLandlordortheAgentwillreviewtheclaim,decidewhethertomodifyit,notifytheTenantofthedecisionandgivetheTenantduewarningbeforebeginningaclaimincourt.
25.4IftheTenantrepeatedlyfailstocomplywiththeTenant’sobligations,theAgentmaynotifytheGuarantorand/ortheTenant’semergencycontactperson,astheTenant’sbehaviourmayaffecttheamounttheGuarantorisaskedtopay,and/orraiseconcernsabouttheTenant’swelfare.
25.5IftheTenant’sfailuretocomplywiththeTenant’sobligationsiscausingdisruptionornuisancetootheroccupiers,theAgentmayasktheTenanttorelocate(asanalternativetotheLandlordstartingpossessionproceedings).
25.6IftheTenantisinseriousbreachoftheTenant’sobligations,orinpersistentbreachwhichtheTenantfailstoremedyafterduewarning,theLandlordmaytakeproceedingsforpossessionagainsttheTenantand/orseekaninjunctiontopreventtheTenantenteringtheBuildingortomaketheTenant’spresenceattheBuildingsubjecttoconditionsimposedbythecourt.
26NoticeofMortgage
26.1TheLandlordherebygivesnoticetotheTenantthatpossessionoftheRoommightberecoveredunderGround2ofSchedule2oftheHousingAct1988because:26.1.1theBuildingissubjecttoamortgagegrantedbeforethebeginningofthetenancy;
26.1.2themortgageeisentitledtoexerciseapowerofsaleconferredonhimbythemortgageorbysection101oftheLawofPropertyAct1925;and
26.1.3themortgageewillrequirepossessionoftheRoomforthepurposeofdisposingoftheBuildingwithvacantpossessionifthatpowerofsaleisexercised.
27Governinglaw
Thetenancyagreementandanydisputeorclaimarisingoutof,orinconnectionwith,it,itssubjectmatterorformation(includingnon-contractualdisputesorclaims)shallbegovernedby,andconstruedinaccordancewith,thelawsofEngland.
28Jurisdiction
ThepartiesirrevocablyagreethatthecourtsofEnglandshallhavejurisdictiontosettleanydisputeorclaimarisingoutof,orinconnectionwith,thetenancyagreement,itssubjectmatterorformation(includingnon-contractualdisputesorclaims).
29Thirdparties
NothinginthetenancyagreementisintendedtoconferanyrightsonanypersonpursuanttotheContracts(RightsofThirdParties)Act1999otherthantheAgent.
30EntireAgreement
Thetenancyagreementincorporatesthepre-tenancyinformationabouttheBuildinggivenontheAgent’swebsite,theTenant’sselectionsmadeduringtheBookingProcess,thesetermsandconditions,theAgent’spoliciesreferredtointhesetermsandconditionsandthetermsandconditionsapplicabletothepersonalpossessionsinsuranceincludedintheRent.ThepartiesacknowledgethattheseitemscontainallthetermsagreedbetweenthemregardingatenancyoftheRoomfortheTenancyPeriod.
iQStudentAccommodation
7天（用于考虑是否签合同）
*iQ公寓集团还有针对3月31日以及8月1日之前退订公寓的政策，详情查看下面的具体条款。
BookingTermsandConditions-England&Wales
ForScotland,pleaseseeBookingTermsandConditions-Scotland
ThesetenancybookingtermsandconditionssetoutthetermsandconditionswhichapplytoyourbookingwithiQStudentAccommodation.IfyoudonotunderstandthesetermsandconditionsortheTenancyAgreementyoushouldseekappropriateadvicebeforeacceptingthem.
PaymentoftheBookingFeeconstitutesyouracceptancethattheBookingFeeisretainedtosecureyourroominaccordancewiththesetermsandconditions.YouagreebypayingusasaholdingdepositthatthedeadlinetoconcludetheTenancyAgreementfollowingreceiptoftheBookingFeeshallbe7daysthereafter,oranyotherperiodagreedtobyus(the“Deadline”).AsagreedbyenteringintotheTenancyAgreement,theBookingFeewillbetreatedasapaymenttowardsyourfirstrentalpaymentandcreditedtoyourrentaccount.
ByyoupayingtheBookingFee,yougiveusexpressconsenttousethedetailsprovidedbyyoutoundertakesearchesagainstsanctionlistsmaintainedbythegovernmentsof(a)theUnitedKingdom;(b)theUnitedStatesand(c)othercountriesaswechooseincludingthosemaintainedbytheUnitedKingdomTreasuryandtheUnitedStatesOfficeofForeignAssetsControl.Thiswillnotaffectyourrightsand/orourobligationstoyouundertheDataProtectionAct2018.
Youhavetherighttoaskusnottoundertakesuchsearchesbutindoingsowewillnotbeabletoprogressyourapplication.
TherewillbenosurchargeforpaymentsmadeusingaDebitCard/CreditCard.
ByyoupayingtousaBookingFee,weagreetoholdaselectedroomforyouonthebasisthatyouwillenterintoaTenancyAgreementbytheDeadline.
Youwillreceiveacopyofatenancyagreementtobeenteredintobyyou,yourguarantorandiQStudentAccommodation(the“TenancyAgreement”),includingyourtenancyletterandtheseterms&conditionsforreviewandacceptanceviatheResidentPortal.TheTenancyAgreementsetsoutthefulltermsunderwhichyouagreetorentaroomofiQStudentAccommodation.YouwillhavetheopportunitytoreadtheTenancyAgreementbeforeyouarerequiredtoconfirmyouracceptanceofit.Yourtenancyletterincludesafullscheduleofyourrentinstalmentsandpaymentduedates.
YoumaycancelyourbookingorTenancyAgreementwithussubjecttothecancellationpolicydetailedbelow.
PeriodbeforeyouenterintotheTenancyAgreement-FailuretocompleteyourapplicationandenterintotheTenancyAgreementbytheDeadline
iQStudentAccommodationreservestherighttonotreturntheBookingFeeandcancelyourbookingonnoticeif:(i)younotifyusaftertheDeadlinethatyouhavedecidednottoenterintotheTenancyAgreement;(ii)wetakeallreasonablestepstoenterintotheTenancyAgreementbeforetheDeadlineandyoufailtodoso,forexample,ifyoufailtocompleteyourapplicationorprovideguarantordetailsandsupportingdocumentationingoodtime;(iii)youprovideuswithrelevantfalseormisleadinginformation;and/or(iv)weareprohibitedfromenteringtotheTenancyAgreementbecauseoftheImmigrationAct2014(personsdisqualifiedbyimmigrationstatus).Fromthedateofcancellation,youwillnotbeliableforthecontractualobligationslaidoutintheTenancyAgreement,irrespectiveofwhetheryouhavesignedit.
PeriodfromandincludingwhenyouhaveenteredintotheTenancyAgreementuntilyourTenancyStartDate
Failuretocollectyourkeywithintimeframe
IfyouenterintotheTenancyAgreement,andyouthenfailtocollectyourkeywithin5weeksoftheTenancyStartDate,iQStudentAccommodationreservestherightto:(a)cancelyourbookingandterminatetheTenancyAgreementand(b)re-letyourroom.Inthesecircumstancesanyrentpaidbyyou(includingtheBookingFeeallocatedtothefirstpaymentofrent)willnotberefundedtocoveranylossesincurredbyusforemptyunletrooms.ThisprovisiontakesprecedenceoveranyprovisionsintheTenancyAgreement.
Provisionoffalseormisleadinginformation,personsdisqualifiedbyimmigrationstatusorfailuretocompleteyourapplication,provideguarantordetailsorsupportingdocumentationingoodtime
WemayalsoterminateyourTenancyAgreementforanyofthereasonssetoutabove,assetoutinmoredetailinclause2.4oftheTenancyAgreementitself.
IfyouhaveenteredintotheTenancyAgreementandyouwishtocancelyourbooking,regardlessofwhetheryouhavecollectedyourkeys,youwillremainliableforthecontractualobligationssetoutintheTenancyAgreementandyoumaynotcancelthebookingunlessyoucanprovideproofthatyoufitanyofthefollowingcriteria:
younotifyusofyourintentiontocancelyourbookingpriorto1Augustor,ifyourTenancyStartDate(asdefinedinyourTenancyAgreement)isinanymonthotherthanSeptember,28daysbeforeyourTenancyStartDate.younotifyusofyourintentiontocancelwithin7daysofpaymentofyourBookingFee.YourUKVisaapplicationhasbeendenied.YouhavefailedtoobtaintherequiredqualificationstogetintoyourfirstUniversityofchoice.
Whereproofisprovidedinaccordancewiththesetermsandconditionsandtoourreasonablesatisfaction,youwillbeentitledtocancelthebookingandyouwillnotbeliableforthecontractualobligationslaidoutintheTenancyAgreementfromthedateofcancellation.
Allcancellationnotificationsmustbemadetohello@iqstudent.com
Bookbefore31stMarch2021forthe2021/22academicyearandyoucancancelyourbookingbefore31stMarch2021andwewillrefundyourbookingfee(the“Offer”).
Thesetermsandconditionsareinadditiontoourbookingtermsandconditionsonourwebsite.
‘Booking’meansacompletedbookingforthe2021/22academicyearbywhichyouhavesignedatenancyagreementwithiQandpaidabookingfee.
‘HEI’meansaHigherEducationInstitution,includingUniversities.
‘iQmeansIQSAHoldcoLimitedoranyofitssubsidiaries.
‘iQProperty’meansapropertymanagedbyIQSAServicesLimited.
‘NewCustomer’meansanindividualwhohasnotenteredintoatenancyagreementtostayataniQPropertypreviously.
‘Us’or‘We’meansIQSAServicesLimitedactingaspropertymanagersonbehalfoftheiQGroup.
Termsofoffer
1.TobeeligibleforthisOffer,youmustbeaNewCustomerhavecompletedaBookingbefore31stMarch2021;andmakeabookingcancellationrequestby31stMarch2021.Afterthisdate,iQ’sstandardcancellationpolicytermsapply.
2.Tomakeabookingcancellationrequest,youmustuseouronlineiQCustomerCancellationformviathe‘Cancellationmodule’withintheiQportaloriQresidentappby31stMarch2021.Cancellationrequestscannotbeacceptedbyanyothermeansofnotification.
3.YouwillnotbeeligibleforthisOfferifyouhavebookedyouraccommodationthroughanHEI(includingviaareferral)orhavenotenteredintoatenancyagreementdirectlywithiQ(fortheavoidanceofdoubtthisincludesanycircumstanceswhereanHEIoranyotherthirdpartyhasactedasanagentofiQ).
4.ByexercisingthisOffer,youarewaivingyourrighttoanyiQcashbackincentivesrelatingtothe2021/22academicyear.
Notifyusofyourintentiontocancelwithin7daysofpaymentofyourBookingFee
Nofurtherevidenceisrequiredbeyondnotifyingus,andyourBookingFeewillbereturnedtoyou.
Notifyusofyourintentiontocancelpriorto1Augustor28daysbeforeyourTenancyStartDateifyourTenancyStartDateisinanymonthotherthanSeptemberbutmorethan7daysafterthepaymentofyourBookingFee
Nofurtherevidenceisrequiredbeyondnotifyingus,butyourBookingFeewillberetainedasacancellationfee.
ShouldyoufailtogaintherequiredqualificationsandarenotacceptedintotheUniversityyoustatedasyourfirstchoice,youmaycancelyourTenancyAgreementandwewillrefundyourBookingFeeandanyrentpaymentsmadesolongasyouprovidethefollowinginformationwithinthetimescalesmentionedbelow:
WrittenconfirmationfromyouthatyouwishtocancelyourreservationduetohavingfailedtoobtaintherequiredgradesforyourfirstchoiceUniversity;andSupportingevidencefromtheUniversityorUCAS.
Thisinformationmustbeprovidedtouswithin72hoursofyourexamresultsbeingpublishedtobeeligibleforaBookingFeerefund.Inthesecircumstances,yourBookingFeeandrentpaymentswillbereturnedinfullwithinfourweeks.Ifyoufailtoprovidetheinformationwithin72hoursofyourexamresultsbeingpublished,yourBookingFeewillberetainedasacancellationfee.
Pleasenote,ifyouareattendinganotherUniversityinacitywhereiQStudentAccommodationhasaproperty,ourteamwillbehappytosupportyouinfindingsuitableaccommodation.Inthiscase,yourBookingFeeandanyrentpaymentsmademaybetransferredovertoyournewbooking.
IfyoufailtoobtainaUKVisabeforethestartdateofyourtenancy,wewillcancelyourTenancyAgreementandrefundanyrentpaymentsmadesolongasyouprovidethefollowinginformation:Writtenconfirmationfromyouthatyouwishtocancelyourreservation;andSupportingofficialevidencetoshowthattheVisawasdeclined.
ThissupportingevidenceshouldbesuppliedtoiQStudentAccommodationwithin72hoursofyoureceivingofficialconfirmation.Inthesecircumstances,yourBookingFeeandanyrentpaidwillbereturnedtoyouwithin4weeks.
Wherethereasonforcancellationisnotoneofthefourmatterslistedabove,youwillremainliableforthefullcontractualrent,unlessanduntilareplacementtenantisfoundforyouraccommodation.Youareresponsibleforfindinganeligiblereplacementtenant,althoughsitestaffwillassistwherepossible.
Ifyouwishtocancelthebookingandareplacementtenantisfound,subjecttoouragreement,youwillbereleasedfromthecontractualobligationssetoutintheTenancyAgreementandanyoverpaidrentmoneywillberefundedtoyou,lessanamountequaltoyourBookingFeeasacancellationfee.PleasenotethatalltenanciescommenceonaSaturday;thereforetherelevantsiteteamwillconfirmyourofficialreleasedatefromyourcontractualobligationsundertheTenancyAgreement.
Ifyoucancelthebooking,butyouenterintoanewtenancyagreementwithiQStudentAccommodationinrespectofadifferentroomwithinthesameacademicyear,youwillberequiredtopaytousanadministrationfeeof￡50.
Ifyoubelievethereareextenuatingcircumstances(suchasongoinghealthissueswhichpreventyoufromcontinuingyourchosenuniversitycourse)whichrequireyoutocancelyourbooking,pleasecontactusathello@iqstudent.comtodiscussthis.
AnydecisionmadetoreleaseyoufromthetermsoftheTenancyAgreementismadebyiQStudentAccommodation,atitssolediscretion,onanindividualcasebycasebasis.
Roomswaps
Ifyouwanttodowngradeyourroom,youcandosoupuntil31stJuly(subjecttoroomavailability).Onorafterthisdate,youwon’tbeabletodowngradeyourroomtype.
Ifyouwanttoupgradeyourroomormovetoadifferentroomwhichisthesametypeasyouroriginalchoice,youcandosofreeofchargeupuntiltheTenancyStartDate(subjecttoroomavailability).
RoommovesafteryourTenancyStartDatewillbemanagedbasedonavailability.Anadministrationfeeof￡50willbechargedforthevariationtotheTenancyAgreement.
Ifyouwishtochangeyourtenancylengthtooneoftheotheroptionsavailableatyourchosensite,youareabletodosowithoutrestrictionandwithoutchargeupuntil31stJuly(subjecttoroomavailability).
AfterthisdateyouwillbeunabletoshortenyourtenancylengthbutyoumaychoosetoextenditwithoutchargeupuntiltheTenancyStartDate(subjecttoroomavailability).Anadministrationfeeof￡50willbepayableshouldyouwishtovaryyourTenancyAgreementtoonewithalongertenancylength(subjecttoroomavailability).
Thesetermsandconditions(includinganyclaimsordisputesrelatingthereto)shallbegovernedbyandconstruedinaccordancewiththelawsofEnglandandWales.ThePartiesirrevocablysubmittotheexclusivejurisdictionoftheEnglishcourtsoveranyclaim,disputeorothermatterarisingunderorinconnectionwiththeseterms.
YouagreetoconcludetheTenancyAgreementwithin7daysofconfirmingyourbooking,oranyotherperiodagreedtobyus(the“Deadline”).
Byconfirmingyourbooking,yougiveusexpressconsenttousethedetailsprovidedbyyoutoundertakesearchesagainstsanctionlistsmaintainedbythegovernmentsof(a)theUnitedKingdom;(b)theUnitedStatesand(c)othercountriesaswechooseincludingthosemaintainedbytheUnitedKingdomTreasuryandtheUnitedStatesOfficeofForeignAssetsControl.Thiswillnotaffectyourrightsand/orourobligationstoyouundertheDataProtectionAct2018.
Byconfirmingyourbooking,weagreetoholdaselectedroomforyouonthebasisthatyouwillenterintoaTenancyAgreementbytheDeadline.
iQStudentAccommodationreservestherighttocancelyourbookingonnoticeif:
(i)younotifyusaftertheDeadlinethatyouhavedecidednottoenterintotheTenancyAgreement;
(ii)wetakeallreasonablestepstoenterintotheTenancyAgreementbeforetheDeadlineandyoufailtodoso,forexample,ifyoufailtocompleteyourapplicationorprovideguarantordetailsandsupportingdocumentationingoodtime;
(iii)youprovideuswithrelevantfalseormisleadinginformation;and/or
(iv)weareprohibitedfromenteringtotheTenancyAgreementbecauseoftheImmigrationAct2014(personsdisqualifiedbyimmigrationstatus).Fromthedateofcancellation,youwillnotbeliableforthecontractualobligationslaidoutintheTenancyAgreement,irrespectiveofwhetheryouhavesignedit.
PeriodfromandincludingwhenyouhaveenteredintotheTenancyAgreementuntilyourTenancyStartDate
IfyouenterintotheTenancyAgreement,andyouthenfailtocollectyourkeywithin5weeksoftheTenancyStartDate,iQStudentAccommodationreservestherightto:(a)cancelyourbookingandterminatetheTenancyAgreementand(b)re-letyourroom.Inthesecircumstancesanyrentpaidbyyouwillnotberefundedtocoveranylossesincurredbyusforemptyunletrooms.ThisprovisiontakesprecedenceoveranyprovisionsintheTenancyAgreement.
younotifyusofyourintentiontocancelyourbookingpriorto1Augustor,ifyourTenancyStartDate(asdefinedinyourTenancyAgreement)isinanymonthotherthanSeptember,28daysbeforeyourTenancyStartDate.
YourUKVisaapplicationhasbeendenied.
YouhavefailedtoobtaintherequiredqualificationstogetintoyourfirstUniversityofchoice.
Evidencerequiredwherethereisacancellationbyyou
Notifyusofyourintentiontocancelpriorto1Augustor28daysbeforeyourTenancyStartDateifyourTenancyStartDateisinanymonthotherthanSeptember
Nofurtherevidenceisrequiredbeyondnotifyingus
ShouldyoufailtogaintherequiredqualificationsandarenotacceptedintotheUniversityyoustatedasyourfirstchoice,youmaycancelyourTenancyAgreementandwewillrefundanyrentpaymentsmadesolongasyouprovidethefollowinginformationwithinthetimescalesmentionedbelow:
WrittenconfirmationfromyouthatyouwishtocancelyourreservationduetohavingfailedtoobtaintherequiredgradesforyourfirstchoiceUniversity;and
SupportingevidencefromtheUniversityorUCAS.
Pleasenote,ifyouareattendinganotherUniversityinacitywhereiQStudentAccommodationhasaproperty,ourteamwillbehappytosupportyouinfindingsuitableaccommodation.Inthiscase,anyrentpaymentsmademaybetransferredovertoyournewbooking.
IfyoufailtoobtainaUKVisabeforethestartdateofyourtenancy,wewillcancelyourTenancyAgreementandrefundanyrentpaymentsmadesolongasyouprovidethefollowinginformation:
Writtenconfirmationfromyouthatyouwishtocancelyourreservation;and
SupportingofficialevidencetoshowthattheVisawasdeclined.
Wherethereasonforcancellationisnotoneofthethreematterslistedabove,youwillremainliableforthefullcontractualrent,unlessanduntilareplacementtenantisfoundforyouraccommodation.Youareresponsibleforfindinganeligiblereplacementtenant,althoughsitestaffwillassistwherepossible.
Ifyouwishtocancelthebookingandareplacementtenantisfound,subjecttoouragreement,youwillbereleasedfromthecontractualobligationssetoutintheTenancyAgreementandanyoverpaidrentmoneywillberefundedtoyou.PleasenotethatalltenanciescommenceonaSaturday;thereforetherelevantsiteteamwillconfirmyourofficialreleasedatefromyourcontractualobligationsundertheTenancyAgreement.
AfterthisdateyouwillbeunabletoshortenyourtenancylengthbutyoumaychoosetoextenditwithoutchargeupuntiltheTenancyStartDate(subjecttoroomavailability).Anadministrationfeeof￡50willbepayableshouldyouwishtovaryyourTenancyAgreementtoonewithalongertenancylength(subjecttoroomavailability).
※重点强调：在2021年3月31日前申请并且此日期前可以无责退订
Primestudentliving
NoVISAcancellation
Ifyoudon’tgetyourVISAtotraveltotheUnitedKingdomthenyourcontractcanbecancelledwithnopenalties.Inordertotakeadvantageofthisyouwillneedtoprovideuswithwrittennotificationofyourdesiretocancelyourbooking,alongwithprooffromyourlocalauthority/TheUKHomeOfficethatyourapplicationwasunsuccessful,nolaterthan7calendardaysafterreceivingthisnotification.
Travelflexibility
NeedingtoquarantinefortwoweeksbeforecheckinginWecansupportyoubyofferinguptotwoweeksfreetostaywithusaheadofyourtenancystartdate.Youwillneedtoprovideuswithproofthatyouaretravellingfromacountrywithaquarantinerequirement.ThisissubjecttoavailabilitywhollyatPrime’sabsolutediscretion.
Scape
PleasereadthefollowingBookingTermsandConditionscarefullyandkeepacopyforfuturereference.TheyapplytoallReservations,howevermade.
TheWebsite,theinformationcontainedonitandtheseBookingTermsandConditionsareprovidedinEnglishonly.IfyoudonotunderstandanypartoftheBookingTermsandConditionspleasecontacttheAccommodationOfficeasdetailedintheParticulars.IfyouchoosetoaccesstheWebsitefromlocationsoutsideoftheUnitedKingdom,youareresponsibleforcompliancewithlocallaws(ifandtotheextenttheyapply).
TheseBookingTermsandConditionssetoutthebasisonwhichweacceptandallocateReservationsforaccommodationatourLocations.YoumustaccepttheseBookingTermsandConditionsinaccordancewithClause4(AcceptingtheBookingTermsandConditions)inordertoplaceaReservation.
NothingintheseBookingTermsandConditionsaffectsyourstatutoryrightseitherasaconsumerorotherwise.
1.DEFINITIONSANDINTERPRETATION
1.1.IntheseBookingTermsandConditionsweusethefollowingwordswhichhavethefollowingmeanings(unlessotherwisestated):
AccommodationOfficemeanstheaccommodationofficefortheLocation,asdetailedintheParticulars;
ApplicationmeansyourapplicationforaReservation;
BookingConfirmationmeanstheemailsentbyustoyouconfirmingyourRoom,theDuration,theResidenceFee,yourPaymentScheduleandyouracceptanceoftheseBookingTermsandConditions;
BookingTermsandConditionsmeanstogethertheseBookingTermsandConditions(includingtheSchedulesandannexesthereto),ourroomrates,privacypolicyandresidentpolicies(allofwhichareavailableontheWebsiteandmaychangefromtimetotime),andanyothertermsandconditionswebringtoyourattentionbeforetheBookingConfirmation;
Check-InDatemeansthedateonwhichyoucheck-intotheLocation,whichmaybedifferentfromtheStartDate;
Cooling-OffPeriodmeansfourteen(14)daysaftertheInitialPaymenthasbeenmadeandaBookingConfirmationhasbeenrecieved;
Depositmeans￡250.00,beingapaymentwerequirefromyoutocoveranydamagetoourpropertyand/oroutstandingfeesorcosts,whichwillbeheldinaccordancewithparagraph6.4(Depositandcompensationforbreaches)oftheResidenceAgreement;
DetailsListmeansthedetailslistSchedule1(DetailsList)confirmingthetelephonenumber,email,addressandbankdetailsforeachLocation;
DurationmeanstheperiodfromtheStartDatetotheEndDateinclusive;
EndDatemeansthedateonwhichyoumustvacatetheRoom,asdetailedintheParticulars;
InitialPaymentmeansthe(non-refundable)initialportionoftheResidenceFeeweaskyoutopayinordertoreceiveaBookingConfirmation,asdetailedInthePaymentSchedule,whichformspartoftheResidenceFee;
InstalmentmeansanyoftheinstalmentsoutlinedinthePaymentSchedule,andInstalmentsmeansallofthem;
LateApplicationmeansanApplicationsubmittedintheperiodofuptothirty(30)calendardaysbeforetheStartDate;
LocationmeansthesiteatwhichtheRoomislocated(beingeitherourScapeMileEnd,ScapeGreenwich,ScapeShoreditch,ScapeGuildford,ScapeWembley,ScapeBloomsbury,ScapeMileEndCanalside,ScapeBrightonThePad(managedbyScape),Podium(managedbyScape)site),asspecifiedintheParticulars;
ParticularsmeanstheparticularsoutlinedinSchedule3(TheParticulars)whichlistthedetailsspecifictoyourReservation;
PaymentSchedulemeanstheagreedpaymentscheduleoutlinedintheParticulars;
RefundPolicymeansourrefundpolicyavailableontheWebsitewhichoutlinesyourentitlementtoarefund;
ReservationmeansyourreservationforaRoomatourScapeMileEnd,ScapeGreenwich,ScapeGuildford,ScapeWembley,ScapeBloomsbury,ScapeShoreditch,ScapeMileEndCanalside,ScapeBrighton,ThePad(managedbyScape)andPodium(managedbyScape)site;
ResidenceAgreementmeansthelegalagreementrelatingtoyouroccupancyoftheRoomatLocation,asdetailedinSchedule2(ResidenceAgreement);
ResidenceFeemeanstheamountyouhaveagreedtopayfortheRoomfortheDuration,payableinaccordancewiththeInitialPaymentandtheInstalments,asdetailedinthePaymentSchedule;
RequiredDocumentationmeansthefollowingdocumentationwhichyoumustprovidebeforewecanacceptyouasaresidentontheCheck-InDate:
1.acopyofyourpassportorgovernment-issuedIDorotherformofidentification(e.g.NationalInsurancenumber)and,ifrequiredtoentertheUK,avalidvisastamp;and
2.yourUCASorotherstudentIDnumberverifyingthatyouhavebeenacceptedonacourseofstudy;
RoommeanstheroomattheLocationwhichyouarecontractingfor,asdetailedintheParticulars;
StartDatemeansthedatefromwhichyouareentitledtostartusingtheRoom,asdetailedintheParticulars;meansthedatefromwhichyouareentitledtostartusingtheRoom,asdetailedintheParticulars;
"we"or"us"meanseither:
1.GCPScapeEastLtd,tradingas“ScapeMileEnd”ifyourRoomisatourScapeMileEndsite;
2.LeopardGuernseyGreenwich2Limited,tradingas"ScapeGreenwich"ifyourRoomisatourScapeGreenwichsite;
3.LeopardGuernseyOldStreet,tradingas"ScapeShoreditch"ifyourRoomisatourScapeShoreditchsite;
4.GCPSGLimitedtradingas“ScapeGuildford”ifyourRoomisatourScapeGuildfordsite;
5.GCPRHULLtd,tradingas“ThePad”ifyourRoomisatThePad(managedbyScape)site;
6.GCPWembley2Ltd,tradingas“ScapeWembley”ifyourRoomisatourScapeWembleysite;
7.GCPRHUL2Limitedtradingas“Podium”ifyourRoomisatPodium(managedbyScape)site;
8.GCPBloomsburyLimitedtradingas“ScapeBloomsbury”ifyourRoomisatourScapeBloomsburysite;
9.WestwayOPCOLtdtradingas“ScapeMileEndCanalside”ifyourRoomisatourScapeMileEndCanalsidesite;
10.GCPMakerfieldLtdtradingas“ScapeBrighton”ifyourRoomisatourScapeBrightonsite;
11.anypersonentitledtoreceiverentundertheseBookingTermsandConditions;
WebsitemeansthewebsitewhichweoperatefromtheURLs:www.scape.com,scapeliving.com,bookings.scape.comthemyScapeportalandanyotheronlinesitesbelongingtoScape.
WorkingDaymeansanydaythatisnotaSaturdayorSunday,ChristmasDay,GoodFridayoranydaythatisabankholidayinEnglandundertheBankingandFinancialDealingsAct1971;and
"you"or"your"meansthepersonsubmittingtheReservationandenteringintotheResidenceAgreement.
1.2Interpretation
1.2.1.HeadingsusedintheseBookingTermsandConditionsareforconvenienceonlyandshallnotaffecttheinterpretationoftheseBookingTermsandConditions.
1.2.2.Unlessotherwisespecified,areferencetoaClauseoraScheduleistoaclauseinorascheduleto(andformingpartof)theseBookingTermsandConditions,andareferencetoaparagraphoranannexistoaparagraphoforanannextoaSchedule.
1.2.3.Areferencetoastatuteorstatutoryprovisionisareferencetoitasitisinforceforthetimebeing,takingaccountofanyamendment,extensionorre-enactmentandincludesanysubordinatelegislationmadepursuanttoit.
1.2.4.AnyreferencetotheLocationincludesareferencetotheRoom.
1.3.AnyterminationoftheseBookingTermsandConditionsshallnotaffectanypre-existingrightsofanypartyagainsttheother.
2.YOURSTATUSREQUIREMENTS
2.1.BymakingaReservationyouconfirmthatyouare18orolderandhavebeenacceptedonafull-timestudyprogramataLondonschool,collegeoruniversityfortheDuration.
2.2.Ifyouareunder18youmustinvolveaparentorguardianwhenmakingaReservation.
2.3.Fortheavoidanceofdoubt,youmustbe18orolderontheStartDate.
3.AVAILABILITY
3.1.AllReservationsaresubjecttoconfirmationofavailabilityandacceptancebyus.
3.2.Ifforanyreasontheroomtypeyourequestedisnolongeravailablewewillatourdiscretioneither:
3.2.1.offeryoualternative,suitableroomtype(wherethisispossible);or
3.2.2.declineyourrequestandaddyoutoourwaitinglist.
4.ACCEPTINGTHEBOOKINGTERMSANDCONDITIONS
4.1.YouacceptandagreetobeboundbytheseBookingTermsandConditions(includingtheResidenceAgreement)whenyousubmityourApplication.
4.2.BysubmittinganApplicationyouconfirmthatyouhavebeengivenanopportunitytoreadandunderstandtheseBookingTermsandConditions(includingtheResidenceAgreement)andagreetobeboundbythem.
4.3.PleaseensurethedetailsyouprovidewhenmakinganApplicationarecorrectandinformuspromptlyofanychangestothosedetails(e.g.changeofemailorpostaladdress).
5.BEFORECHECKING-IN
5.1.OnceyouhavesubmittedyourApplicationyoumustpaytheInitialPaymentbytheagreeddateoutlinedintheParticulars.
5.2.IfyousubmitaLateApplication,Clause5.1willbemodifiedsuchthattherewillbenoInitialPaymentandyouwillberequiredtopaythefirstInstalmentbytheagreeddateoutlinedintheParticulars.
Pleasenote:ifyoupaytheInitialPaymentand/orfirstInstalmentonlineviathesecurepaymentgateway,thesameaccountdetailswillbeusedtopaytheremainingInstalmentsoftheResidenceFee.Ifyouwishtoarrangeanalternativemethodofpayment,youmustlog-intoyouraccountwiththesecurepaymentgateway(setupwhentheInitialPaymentispaid)andchangethepaymentdetailsmanually.
5.3.WhenwehavereceivedyourInitialPaymentinaccordancewithClause5.1,oryourfirstInstalmentinaccordancewithClause5.2,andthepaymenthasbeencleared,wewillthensendyouaBookingConfirmation.
5.4.YoumustbringtheRequiredDocumentationontheCheck-InDate.
5.5.IfwedonotreceivetheInitialPayment(whereapplicable),thefirstInstalmentand/ortheRequiredDocumentationbythedaterequired,wemayatouroptioncancelyourReservationinaccordancewithClause7(Cancellations).
5.6.Youagreethatwewillnotbeliableforanyloss,expenseorinconveniencesufferedbyyoubecausewedonotprovideyouwithaRoombecauseofyourfailuretocomplywithyourobligationsinClauses5.1,5.2and/or5.4above.
6.CHECKING-IN
6.1.InadvanceontheCheck-InDateyouwillberequiredtopaytheDeposit.
6.2.Fortheavoidanceofdoubt,youwillnotbeentitledtousetheRoomunlessyouhave:
6.2.1.receivedaBookingConfirmation;
6.2.2.showedyourRequiredDocumentationonorpriortotheCheck-InDate;
6.2.3.paidthefirstInstalmentbytheagreeddateoutlinedintheParticulars;and
6.2.4.paidtheDeposit.
7.CANCELLATIONS
7.1.YoumaycancelyourReservationbynotifyingusinwritingbyemailtotheLocationemailaddressassetoutintheDetailsListatanytimewithintheCooling-OffPeriod.
7.2.IfyourStartDateisinadvanceoftheCooling-OffPeriodending,youagreethattheCooling-OffPeriodcancellationrights(referredtoinClause7.1above)willceaseontheStartDate.
7.3.IfyousubmitaLateReservationandyouwillbecheckinginbeforetheCooling-OffPeriodhasexpired,youagreethattheCooling-OffPeriodcancellationrightswillendontheCheck-InDate.
7.4.IfyoumakeacancellationinaccordancewithClause7.1above,youwillbeentitledtoarefundofanypaymentsmadeinaccordancewithourRefundPolicy.
7.5.WemayatouroptioncancelyourReservationandbringtheseBookingTermsandConditionstoanendifeitherofthefollowingoccur:
7.5.1.theinformationyouprovideaspartoftheReservationprocessturnsouttobefalse;or
7.5.2.youfailtocomplywithyourobligationsinClauses5.1,5.2,5.4and/or5.5(PriortoChecking-In).
7.6.WewillnotifyyoubyemailifwechoosetocancelyourReservationinaccordancewithClause
7.7.TheseBookingTermsandConditions(otherthantheRefundPolicy)willendandceasetohavelegalforceandeffectfromthedatewesendyouthisemailnotification.ThisrightofcancellationisseparatefromtherightofterminationcontainedintheResidenceAgreement.PleaseseeourRefundPolicyforanyrefundsyoumaybeentitledto.
7.8.WereservetherighttodeclineorcancelyourReservationotherthaninaccordancewithClause7.5.PleaseseeourRefundPolicyforanyrefundsyoumaybeentitledtoincircumstancessuchasthese.
8.GENERALTERMS
8.1.ByacceptingtheseBookingTermsandConditionsyou:
8.1.1.agreetonotifyusofanychangestoyourpersonalcircumstances(includingchangeofe-mailaddress,correspondenceaddressorphonenumber).Youacknowledgethatwewillnotbeliabletoyouifyoudonotreceiveacommunicationfromusbecauseyouhavefailedtoinformusofchangestoyourcontactdetails;
8.1.2.agreetoreceivecommunicationsfromuselectronicallyandthatelectroniccommunicationswillsatisfyanylegalrequirementforcommunicationstobeinwriting;
8.1.3.acknowledgethatifwedonotreceivetheInitialPaymentfromyoubytheagreeddateintheParticulars,wemaycancelyourReservationandtheseBookingTermsandConditionsandyouwillhavenoclaimagainstusasaresult;
8.1.4.acknowledgethatifwedonotreceivetheRequiredDocumentationpriortoyourCheck-InDatethenwemaycancelyourReservationandtheseBookingTermsandConditionsandyouwillhavenoclaimagainstusasaresult;
8.1.5.acknowledgethatifyouprovidefalseinformationaspartoftheReservationprocess,thenwemaycancelyourReservationandtheseBookingTermsandConditionsandyouwillhavenoclaimagainstusasaresult;
8.1.6.acknowledgethatifyoufailtopayanyInstalmentbythedateagreedinthePaymentSchedule,wemayexerciseourrightsundertheseBookingTermsandConditions;and
8.1.7.acknowledgethatifweterminateyourResidenceAgreementaftertheStartDateinaccordancewithparagraph6.1(Licensorsrighttoterminate)oftheResidenceAgreement,yourobligationtopayanyremainingInstalmentsoftheResidenceFeeshallcontinuenotwithstandingterminationoftheResidenceAgreement.
8.2.ByacceptingyourApplication,weagreetoacceptyouasaresidentsubjectto:
8.2.1.usreceivingtheInitialPaymentbeforetheStartDate(whereapplicable);
8.2.2.usreceivingyourpaymentofanyInstalmentsduebeforetheStartDate;
8.2.3.usreceivingyourRequiredDocumentationonorpriortotheCheck-InDate;
8.2.4.youfulfillingthestatusrequirementssetoutinClause2(YourStatusRequirements)ontheStartDate;and
8.2.5.youpayingtheDepositinadvanceoftheCheck-InDate.
9.PRIVACYANDCOMMUNICATIONS
9.1.Wecannotguaranteethesecurityofdatawhichyousendtousbyemail.Pleasedonotsenduspaymentdetailsusingemail.
9.2.We(andourappointedthirdpartyproviders)collectcertainpersonalinformation(e.g.name,address,emailaddress)aboutyou("PersonalInformation")whenyousubmitaReservation.FordetailsonhowweusePersonalInformation,pleasereadourprivacypolicyavailableontheWebsite.UnlesswearefraudulentornegligentwewillnotbeliabletoyouforanylossescausedasaresultofunauthorisedaccesstothisPersonalInformation.
9.3.Youareresponsibleforensuringtheemailaddressandothercontactdetailsyouprovidetousarecorrect.Wewillnotberesponsibleifyoudonotreceivecommunicationsfromusbecausethedetailsyouhavesuppliedareincorrectorintheeventoftelecommunicationsystemfailuresoutsideourcontrol.
9.4.WecommunicatewithyoubyemailandbypostingnoticesonourWebsite.Youagreetoreceivecommunicationsfromuselectronicallyinthiswayandthatelectroniccommunicationswillsatisfyanylegalrequirementforcommunicationsbeinwriting.
9.5Wewillinformyouofspecialoffers,promotions,eventsandsendyounewslettersandotherinformationwhichmaybeofinterestandtoenhanceyourstaywithus.PleaserefertoourPrivacyPolicywhichincludeshowyoucanchangeyourmarketingpreferences.
10.LOSSES
10.1.WewillberesponsibleforanylossesyousufferasadirectresultofusbreachingtheseBookingTermsandConditionsifthoselosseswerereasonablyforeseeabletobothyouandusatthetimeBookingConfirmationisissued.Wewillnotberesponsibletoyouoranythirdpartyforanybusinessloss(includinglossofrevenue,profits,contracts,anticipatedsavings,wastedexpenditure,dataorgoodwill)oranyotherlossordamagewhichdoesnotresultdirectlyfromouractionsortheactionsofourappointedsub-contractorsoragents,orisconsequential.
10.2.OurliabilitytoyouundertheseBookingTermsandConditionswillnotexceedtheamountofanydeposits,feesorotherchargesyoupaytous.
10.3.NothingintheseBookingTermsandConditionsexcludesorlimitsourliabilitytoyouforpersonalinjuryordeathcausedbyournegligence.
11.EVENTSBEYONDOURREASONABLECONTROL
WewillnotberesponsibletoyouforanydelayorfailuretocomplywithourobligationsundertheseBookingTermsandConditionsifthedelayorfailurearisesfromanycausebeyondourreasonablecontrol(includingfailureoftelecommunicationlinks).
12.ROOMRATESANDCOSTS
12.1.Exceptincasesofobviouserrors,theroomratesandotheraccommodationcostswillbeasquotedontheWebsite(whichmaychangefromtimetotime).Weevaluateroomratesandotheraccommodationcostsperiodicallyandreservetherighttoupdateourratestoaccordtomarketconditions.RoomratesandothercostswillbebilledinaccordancewiththePaymentScheduleweagreewithyou.
12.2.AlthoughwetrytoensuretheroomratesandothercostspublishedonourWebsiteareaccurate,errorsmaysometimesoccurandwewillnotbeliableforanylossarisingasaresultofsucherrors.Formoreinformation,pleaseseeourWebsiteTermsandConditionsofUse(availableontheWebsite).
13.ALTERATIONSTOTHEWEBSITEANDTERMSANDCONDITIONSOFUSE
13.1.WereservetherightatanytimetomakechangestotheWebsite,theWebsiteTermsandConditionsofUse,ourprivacypolicyandanyotherterms,conditionsandpolicieswemaynotifyyouof.
13.2.Youwillbesubjecttotheterms,conditionsandpoliciesinforceatthetimeyousubmitanApplication,savetotheextentthatthechangesarerequiredbylaw.
14.ENTIREAGREEMENT
14.1.TheseBookingTermsandConditions(includinganydocumentsreferredto)constitutetheentireagreementbetweenyouandusandsupersedeallpreviousagreements,promises,assurances,warranties,representationsandunderstandingsbetweenus,whetherwrittenororal,relatingtoitssubjectmatter.
14.2.BothweandyouacknowledgethatinenteringintotheseBookingTermsandConditions,neitheryounorwehavereliedon,andshallhavenoremediesinrespectof,anystatement,representation,assuranceorwarranty(whethermadeinnocentlyornegligently)thatisnotsetoutintheseBookingTermsandConditions.
14.3.NothinginthisClause14shalllimitorexcludeanyliabilityforfraud.
15.WAIVER
IfyoubreachtheBookingTermsandConditionsandwetakenoactionwewillstillbeentitledtouseourrightsandremediesinothersituationswhereyouareinbreach.
16.THIRDPARTYRIGHTS
ApartywhichisnotapartytotheseBookingTermsandConditionsshallhavenorightstoenforceanytermsundertheContract(RightsofThirdParties)Act1999.
17.ENQUIRIES
PleaseseetheDetailsListforinformationonwheretodirectenquiries.
18.SEVERABILITY
18.1.Ifanyprovision(orpartofaprovision)oftheseBookingTermsandConditionsisorbecomesinvalid,illegalorunenforceable,itshallbedeemedmodifiedtotheminimumextentnecessarytomakeitvalid,legalandenforceable.
18.2.Anymodificationtoordeletionofaprovision(orpartofaprovision)underthisClause18shallnotaffectthelegality,validityandenforceabilityoftherestoftheseBookingTermsandConditions.
19.GOVERNINGLAWANDJURISDICTION
19.1.TheseBookingTermsandConditionsandanydisputeorclaimarisingoutoforinconnectionwiththemaregovernedbyandconstruedinaccordancewiththelawsofEnglandandWales.
19.2.Youagreetosubmittothenon-exclusivejurisdictionoftheEnglishcourts,asdowe.
20.EQUALITYANDDIVERSITY
20.1.Allproceduresfortheallocationofaccommodationcomplywithanyequalitypoliciesthatpertaintothelettingofthataccommodation,aswellasbeinginaccordancewiththelaw;
20.2.Nopersonorgroupofpersonsapplyingforaccommodationwillbetreatedlessfavourablythananyotherpersonorgroupofpersonsbecauseoftheirrace,colour,ethnicornationalorigin,gender,disability,appearance,age,maritalstatus,sexualorientationorsocialstatus;
20.3.Staffwillbetrainedorwillhavesufficientknowledgeofequalityanddiversitypracticetoensurethatcommitmentstoequalitypoliciesarefulfilled;
20.4.Tenantsaremadeawareoftheorganisation’sequalityanddiversitypoliciesaspartoftheinformationprovidedtotenantsandpotentialtenantsinmarketingandtenantinformation;
20.5.Aspartofitscommitmenttoassistthosewithdisabilities,itisagreedthatchargesforroomsadaptedforusebystudentswithdisabilitiesshouldnotexceedthenormalroomrateforthatdevelopment.
21.FLEXIBLEPOLICIES
21.1.NoVisa.NoPay:ifthestudentdoesn’tgethis/hervisatocomeandstudyintheUK,thestudentmustemailthevisaapplicationrejectionletterwithin7daysofreceivingittorents.uk@scape.comandwewillcancelthebookingandrefundthemoneytothestudent.
22.RoyalCollegeofSurgeonsinIreland(RCSI)
22.1AreyouanRCSIStudentIfso,pleaserememberthatScapeworkscloselywithRCSItomakesureyouareallocatedintothecorrectlearningcommunities.ThismightresultinScapehavingtoreallocateyourroombookingbasedonRCSI'srecommendations.
22.2ShouldyourebookyourroomwithScapeandsubsequentlyfailyourcurrentacademicyearatRCSI,Scapemightberequiredtoreallocateyourroombookingforthenextacademicyearshouldyourlearningcommunitydiffertothosewhoyouwillbesharingyourflatwith.
StudentCastle
5月31日之前任何原因都能退订
无，需要与公寓再次确认无，需要与公寓再次确认
StudentCastleCancellationPolicy(England)
ForSeptember2021/22bookings,wehaveaBookwithConfidencePromise.Ifyoubookandtellusyouwishtocancelforanyreasonpriorto31May2021thenyouwillbereleasedfromyourcontractandreceivearefundofanymoniespaid.
Onceyouhavepaidyourholdingdepositandyouhavebeenallocatedaroom,thenshouldyoudecidetocancelthentheholdingdepositisnonrefundable.
Ifyouhavepaidtheholdingdepositandsignedthelicenceagreementthenyouwillbeheldtothetermsofthelicenceuntilareplacementlicenseeisfound.
Ifyourebookaroomforasubsequentyearandyourdepositiscarriedforward,andthenyoudecidetocancelthisbookingthenthedepositwillbewithheld.
早鸟预订政策
※重点强调：在2021年5月31日前申请并且此日期前可以无责退订
StudentRoost
7天，8月1日后缩短为24小时
收到签证拒信3天内提供证明文件，仅适用于大一学生和新生预订
BookingsforAcademicYear2021/22
CANCELLATIONPOLICYRELATINGTOBOOKINGSFORACADEMICYEAR2021/22
A:BOOKINGSMADEPRIORTO1AUGUST2021
7-DayCooling-offPeriod
YoucancancelyourbookinginwritingorbysendinganemaildirectlytothePropertyTeamwithin7daysofacceptingyourtenancyagreement.Ifyoudecidetocancelyouraccommodationbookingwithinthese7daysyouwillreceiveafullrefundofyourdeposit.Nofees,nofuss.
Ifyoudecidetocancelyourbookingafterthe7-daycooling-offperiod,thebelowprocedureswillapplydependingonyourcircumstances:
Thefollowingprocedureappliestothebelow:
IfyousecureyouraccommodationandthenfortheabovereasonsarenolongerabletoattendtheaffiliatedUniversity,officialwrittenevidencefromtherelevantUniversityand/orSummerSchooland/orUCASand/orVISAauthorities/embassymustbesentdirectlytothePropertyTeamwithin3calendardaysoftheresultsordecisionbeingpublished.Ifsufficientevidenceisprovided,youwillbeeligibleforreleasefromthetenancyagreementandthefulldepositwillbereturned.
IfyousecureyouraccommodationandthenGovernmentimposedtravelrestrictionspreventyoufromtravellingtotheUKtotakeupyourplaceatuniversity,officialwrittenevidencefromtheUniversityconfirmingthatyouhavecancelledyourstudiesandwillnotbeenrolledasastudentattheUniversityforthe2021/22academicyearmustbesenttothePropertyTeambeforethetenancystartdate.Ifsufficientevidenceisprovided,youwillbeeligibleforreleasefromthetenancyagreementandthefulldepositwillbereturned.
Alternatively,youmayrequestthatthestartofyourtenancybeputbacktothefirstdayofthemonthinwhichtherestrictionsareliftedandyouareabletotraveltotheUK.PleasesubmityourrequesttothePropertyTeambeforethetenancystartdate.Ifsufficientevidenceisprovided,wewillchangeyourtenancystartdatetothefirstdayofthemonthinwhichthetravelrestrictionsarelifted.Wewillsendyouwrittenconfirmationofyournewtenancystartdate.Wewillalsoapplyacredittoyouraccountfortheaccommodationfeesfortheperiodfromyouroriginaltenancystartdatetothenewtenancystartdate.
IfyoudonotwishtoliveatStudentRoostfortheabovereasons,youwillberequiredtofindareplacementpersontotakeoveryourtenancy.Thereplacementpersonmustbeastudentandmatchthepreferencesoftheaccommodation(e.g.femaleonlyflat).Thereplacementpersonmustsignacontractfortheentirelengthofyourtenancyagreementandsecurethiswithpaymentofthedeposit.Ifareplacementpersonisfound,youwillbereleasedfromyourtenancyagreementfromthestartdateofthereplacementpersonstenancy,andStudentRoostwillreturnyourdepositinfull.Pleasenotethatyourdepositwillberetainedandyouwillremainliableforallaccommodationfeesuntilareplacementpersonisfound.
IfyouareanexistingStudentRoostcustomerwithavalid2020/21tenancyagreementandyousecureyouraccommodationforthe2021/22academicyearandthentheUniversitymovesyour2021/22coursefullyonlinewithnoface-to-faceteachingwhatsoever,youmaybeeligibletobereleasedfromyourtenancyforthe2021/22academicyear.OfficialwrittenevidencefromtheUniversityconfirmingthatyourstudieshavebeenmovedwhollyonlinemustbesenttothePropertyTeambefore1August2021.Ifsufficientevidenceisprovided,youwillbeeligibleforreleasefromthe2021/22tenancyagreementandthefulldepositwillbereturned.
B:BOOKINGSMADEONORAFTER1AUGUST2021
Ifyoubookyouraccommodationonorafter1August2021,yourcoolingoffperiodwillreduceto24hoursonlyfrompointofacceptance.Ifyoucancelyourbookingwithinthese24hours,yourfulldepositwillbereturned.Shouldyouwishtocancelafterthese24hours,theproceduresdetailedinsectionsAandCofthispolicywillapplydependingonyourcircumstances.
C:CANCELLATIONSFOLLOWINGTENANCYSTARTDATE
Shouldyouwishtocancelafteryourtenancyhasstartedthebelowprocedureswillapplydependingonyourcircumstances.
Ifyouareunabletocontinueyourstudiesatuniversityandwillnolongerbeauniversitystudent,youmaybeeligibletobereleasedfromyourtenancy.YourrequesttocancelmustbesubmitteddirectlytothePropertyTeaminwritingorviaemailandbeaccompaniedbyevidenceofyourwithdrawalfromuniversityandthereasonsbehindthis.
Ifyouaregrantedatenancyrelease,yourdepositwillbereturnedtoyou(minusanydeductionsrelatingtotheconditionoftheaccommodationuponyourdeparture).
Ifyouwanttocancelyourtenancyduetotheabovereasons,youwillberequiredtofindareplacementpersonfortheremainderofyourtenancyperiod.Thereplacementpersonmustsignacontractfortheremaininglengthofyourtenancyagreementandsecurethiswithpaymentofthedeposit.Thereplacementpersonmustbeastudentandmatchthepreferencesoftheaccommodation(e.g.femaleonlyflat).Ifareplacementpersonisfound,youwillbereleasedfromyourtenancyagreementfromthestartdateofthereplacementperson’stenancyandStudentRoostwillreturnyourdeposit(minusanydeductionsrelatingtotheconditionoftheaccommodationuponyourdeparture).Pleasenotethatyourdepositwillberetainedandyouwillremainliableforallaccommodationfeesuntilareplacementpersonisfound.
Illness
Ifyouwishtoleavetheaccommodationduetoillness,thiswillbeassessedonacase-by-casebasis.TherequesttocancelmustbemadeinwritingorviaemailtothePropertyTeamandanydocumentationsupportingthereasonsfortherequestmustalsobeprovided.Untiladecisionhasbeenmade,youwillremainliableforallaccommodationfees.Ifatenancyreleaseisnotgranted,youwillberequiredtofindareplacementpersonbeforeyouarereleasedfromyourtenancy.Ifyouaregrantedatenancyrelease,yourdepositwillbereturnedtoyou(minusanydeductionsrelatingtotheconditionoftheaccommodationuponyourdeparture)
Updated19November2020
活动在3月26日截止，预订的租期要求40周
公寓
折扣
ApolloCourt
￡350
NottinghamTwo
￡200
BrooklandRoad
￡250
PittodrieStreet
BuchananView
QueensCourt
CapitalGate
RegentsCourt
CentralPlace
Sheffield3
ChapelHeights
￡150
SnowdonHall
Cornerhouse
StDavid’s
Dobbie’sPoint
StJamesPoint
EasternBoulevard
StMungo’s
GreatPatrickStreet
SwanstonHouse
HollisCroft
TheDepot
Hydrogen
TheHeights
JohnBellHouse
TheOaks
LaycockStudios
TheOldFireStation
LittlePatrickStreet
TheRailyard
MannequinHouse
TheSummit
MealmarketExchange
TheTowpath
MerchantStudios
Tramways
MyrtleCourt
UppertonRoad
NewarkeStreet
VincentPlace
Newcastle1
YorkHouse
0押金预订政策，适用于以下公寓（9月30日之前）：
TheStudentHousing
6月1日之前都能直接退订，但是之后就只有14天冷静期
收到大学拒信8月25日之前提供证明文件，仅适用于大一学生和新生预订
PleasenotethispolicydoesnotapplytoourresidencesinScotland,toviewourCancellationPolicyforScotland,pleaseclickhere.
Unlessthecontextotherwiserequires,wordsandexpressionsdefinedinyourAssuredShortholdTenancyAgreementshallhavethesamemeaningsinthisCancellationPolicy.
Bookingsmadepriorto1June2021
IfyousignyourTenancyAgreementpriorto1June2021andyouhavenotcollectedthekeystoyourRoom,youmaycancelyourTenancy,bygivingnoticeinwritingorbye-mailtotheResidenceManagerattheProperty,withnopenalty.Oncewereceivesuchanotice,wewillconfirmreceipt,cancelyourTenancyandwillrefundyourAdvanceRentPaymentof￡250.00,togetherwithanyotherpaymentsofRentyoumayhavemade.
Bookingsmadeonorafter1June2021
IfyousignyourTenancyAgreementonorafter1June2021andyouhavenotcollectedthekeystoyourRoom,youmaycancelyourTenancy,bygivingnoticeinwritingorbye-mailtotheResidenceManagerattheProperty,atanytimewithintheperiodoffourteen(14)daysofthedateonwhichyousignyourTenancyAgreement(the“Cooling-OffPeriod”).Oncewereceivesuchanotice,wewillconfirmreceipt,cancelyourTenancyandwillrefundyourAdvanceRentPaymentof￡250.00,togetherwithanyotherpaymentsofRentyoumayhavemade.
CancellingoutsidetheCooling-OffPeriod
OutsidetheCooling-OffPeriod,youmayrequesttocancelyourTenancy,bynoticeinwritingorbye-mailtotheResidenceManagerattheProperty.However,youwillremainliablefortheRentpayableundertheTenancyAgreementuntilasuitablereplacementtenanthasbeenfound.
Cancellingasyoudonotreceiveyourvisa
Ifyouarenotsuccessfulinbeingawardedavisatotravelandstudy,thenwecanhelp.Firstly,wemaybeabletotransferyoutoanotheroneofourresidencesaroundtheglobeifyouaregoingtostudyelsewhere.Ifyouarenotgoingtostudyelsewhereorwedonothaveaccommodationavailableinyournewcity/townofstudy,wewillreleaseyoufromyourTenancyAgreementprovidedthefollowingcriteriaaremet:
Onelessworryifyoudon’treceiveyourgrades
Thisisapplicabletoprospectivefirst-yearundergraduatestudentsonly
IfyouarenotsuccessfulinobtainingyourplaceatyourchosenUniversity,thendon’tworry,wecanhelp.Firstly,wemaybeabletotransferyoutoanotheroneofourresidencesifyouaregoingtostudyelsewhere.Ifyouarenotgoingtostudyelsewhereorwedonothaveaccommodationavailableinyournewcity/townofstudy,wewillreleaseyoufromyourTenancyAgreementprovidedthefollowingcriteriaaremet:
Oncewehaveyourrequest,wewillconfirmreceiptandrefundyourAdvanceRentPaymentof￡250.00,togetherwithanyotherrentpaymentsyoumayhavemade.
TRUEStudentLiving
*True集团不同城市的公寓内部可以调整，如果该城市没有True集团公寓则不适用于换城市上大学的无责退订。
Werecognisethatmanypeople’splanswillbeupintheairrightnowandthatweareallcurrentlygoingthroughaperiodofuncertainty.Butwe’dliketoreassureyouthatiflifedoesn’tquitegotoplan,andyourcircumstanceschange,we’vegotyoucovered.
Youcancancelforfreeif…
So,ifyouarethinkingaboutlivingwithusforthenextacademicyear,youcanbookwithconfidencewithjusta￡150advancesrentpaymentandnothingelsetopayuntil10thAugust.Therearesomanygreatreasonstostaywithusfromourallinclusiveluxurystudentapartmentsandsuitestoourawesomesocialspacesandfirst-classexperiences.
T&CsApply
UniteStudents
收到签证拒信7天内提供证明文件，仅适用于大一学生和新生预订（9月15日之前）
收到大学拒信9月15日之前提供证明文件，仅适用于大一学生和新生预订
Passedthese7days,thestudentremainsliablefortherentforthewholelengthofthetenancyunlesstheywanttocancelwithoneofthese3conditions:
Thecancellationrequestsalongwiththeproofdocumentsmustbesentbythestudent,fromtheemailaddresstheyhaveregisteredtheiraccountwithUnite.
Theemailmustbesenteitherfromthestudenttotheagent,andthentheagentcontactsourteams.Orthestudentcandirectlyemail
internationalcancellations@unitestudents.com
Replacementtenantfound:ifthestudentfindsareplacementtenanttotakeoverhisroomwiththesametenancylengthandsameweeklyrate,wecanprocessthebookingforthenewstudent,andoncetheofferhasbeenacceptedbythenewstudentandhisguarantor,andthattheyhavepaidthe￡250(ifapplicable),wewillreleasetheoriginalstudentfromtheircontract.
Passedthe15thSeptember,theNoPlaceNoPayandNoVisaNoPaydonotapply.
Thestudentremainsliablefortherentunlesstheyfindareplacement.
※重点强调：2021年5月31日前预订21年9月入住的房源，可在21年5月31日前申请无责退订。
FREECANCELLATIONSuntilMay31stwhenyoubooka2021/22roomwithuStoday
Bookbefore31stMay2021for21/22academicyearandyoucancancelyourbookingbeforethatdatewithoutpenalty.
1.ThispromotionismadeinadditiontoUniteStudentsstandardcancellationpoliciesassetoutonthewebsite.Thesestandardcancellationpoliciescontinueunaffected;
2.Fortheavoidanceofanydoubtthispromotiononlyappliestotenanciesforthe2021/22AcademicYearandnotforanytenanciescommencingbefore4thSeptember2021;
3.InordertobeeligibleforthispromotionyoumustbookaroomwithUniteStudents(inaccordancewiththeseterms)priorto31stMay2021andanyapplicationtocancelmustbereceivedbynolaterthantheendof31stMay2021;
4.Afterthisdatethestandardcancellationtermsapply;
5.ThispromotiononlyappliestoallbookingsmadedirectlywithUniteStudentsorviatheirinternationalagentsandexpresslyexcludesanybookingsmadedirectlythroughuniversitiesorhighereducationinstitutions(including,fortheavoidanceofdoubt,anymadepursuanttoaNominationsAgreement);
6.Thispromotionshallapplytotenanciesofanylength;
7.Inordertobenefitfromthispromotionandtocancelyourbookingyouarerequiredtoemailcancellations@unitestudents.com;
8.Ifyouhavebookedviaaninternationalagent,pleasecontactyouragentwithcancellationrequests,oremailinternationalcancellations@unitestudents.com;
9.Inlinewithallbookingsanadvancerentpaymentmaybepayableattimeofbooking(ifapplicable).InsuchsituationstheAdvancerentpaymentwillberefundedonconfirmationofcancellation(againifapplicable);
10.Exerciseofthispromotionwillinvalidateallotherpromotionsincluding,withoutlimitation,the￡250re-bookerincentiveandthe￡250Groupbookingincentive;
11.Priortoexerciseanyexistingcustomersmusthavemadealloutstandingpaymentsdueontheiraccounttobeentitledtobenefitfromthispromotion;and
12.UniteStudentsreservestherighttoremoveorchangethispromotionalofferatanytime.IntheeventofUniteStudentsdoingsoanyindividualswhohadcompletedtenanciespriortothechangeorremovalwillbeentitledtobenefitfromthispromotionunaffected.
Promoter:UniteStudents,SouthQuayHouse,TempleBack,Bristol,BS16FL
拉夫堡：（3月1日-5月31日之间预订）
Waterways（39周+）送公交卡一张
莱斯特：（3月1日-5月31日之间预订）
LibertyPark（38周+）送500镑亚马逊代金券
OxfordHouse,RoseHouse,GrangeLaneApartments,FilbertVillage,CastleCourt,StMartinsHouse,TheGrange,NewarkePoint（38周+）送250镑亚马逊代金券
Unnin
无
无，仅针对疫情签证延期有说明，并且具体的事宜需要与公寓沟通
收到大学拒信7天内提供证明文件，押金不退，仅适用于大一学生和新生预订
General-NoPlaceNoPay(1styearstudentsonly):
Beforethetenancystarts,ifthestudentisnolongerabletostudyinthecitybookedduetorejectedvisaoruniversityoffer,we’rehappytodiscussotheravailableoptions,includingarrangingaroominanothercitywherewehaveaccommodationbuildingsordeferthewholetenancy.He/shemayalsobeeligibletobereleasedfromtheagreement.
Inthiscase,thestudentcangettherentthathasbeenpaidalreadybutthereservationfeeisnon-refundable.Documentsbelowmustbeprovidedwithin7daysfromthedatetheresultsarepublished.
awrittenrejectionletterfromtheHomeOffice
or
awrittenrejectionletterfromthechosenuniversity/collegeorUCASorascreenshotoftheUCASstatuswhichconfirmsthattherequiredresultswerenotachieved.
Coronaviruscancellationpolicy-Visaapplicationdelay:
Ifthestudentcannotobtainthevisaontimeduetotheclosureofvisacentres,thestudentcancontactUNINNwithin7daysforpotentialdeferringthetenancy.Wecanalsodiscussotheroptionsavailabletoyou.
Coursestartdatedelay:
Ifthere’sadelayofcourse,studentscansubmittheupdatedcoursestartdatestoUNINNwithin7daysandwe’llconsiderdeferringthetenancytomatchthecourseordiscussotheroptionsavailabletoyou.
Travelban:
Ifthere’satravelbanfortheUKinthecountryorregionwherethestudentis,thestudentcancontactUNINNbeforethetenancystartdate.We’llconsiderdeferringthetenancytillthetravelbanislifted,ordiscussotheroptionsavailabletoyou.
Earlymove-out:
Ifthestudentwouldliketocheckoutbeforethetenancyends,he/orshewillstillberesponsibleforthetotalrent,unlessasuitablereplacementtenantisfound.We’lltryourbesttohelpbutitremainstheresponsibilityofthestudenttofindareplacementtenant.A￡50administrationfeemayalsobeapplicable.
※重点强调：在2021年5月31日之前预订2021/22学年的公寓，可以在2021年5月31日之前免费取消预订，我们将退还您的预订费！
Bookwithusforthe2021/22academicyearbeforeMay31st2021,youarefreetocancelyourbookingbyMay31st2021andwewillrefundyourreservationfee!
Tobeeligibleforthisoffer:
Tomakeabookingcancellationrequest,youmustsendanemailtobooking@uninn.cominthefollowingformatbyMay31st2021:
Sendinganemailtobooking@uninn.cominpersonistheonlywaytocancel,cancellationrequestscannotbeacceptedbyanyothermeansofnotification.
Pleasenote:
在2021年5月31日之前向我们预订2021/22学年的公寓，您可以在2021年5月31日之前免费取消预订，我们将退还您的预订费！
您需满足以下条件：
格式要求：
要提出取消预订的请求，您必须在2021年5月31日之前以以下格式发送电子邮件至booking@uninn.com：
亲自发送电子邮件至booking@uninn.com是取消的唯一方法，任何其他通知方式均不能接受取消请求。
请注意：
VITAStudents
5月25日之前是5天，之后缩短为48小时
收到签证拒信48小时内提供证明文件，仅适用于大一学生和新生预订（8月20日之前）
收到大学拒信48小时内提供证明文件，仅适用于大一学生和新生预订
*NoVisaNoFee与NoPlaceNoPay不属于常规的政策，预订的时候需要再次确认。
Weallowa5-daycoolingoffperiodafterpayingtheAdvanceLicenseFeeifyouraccommodationisbookedpriorto25thMay.Afterthe25thMay,thecoolingoffperiodbecomes48hours.
Ifyoucancelwithin5days(or48hoursafter25thMay),theAdvancePaymentwillbefullyrefundedtotheaccountfromwhichitwaspaid.Onceyouhavebookedandthe5dayshaselapsed(or48hoursafter25thMay),youareboundintoalegallicenceagreementwhichrequiresyoutopayforthefullperiodofthelicenceagreement.Wesuggestifyouareunsureaboutexamresults,receivingyourvisaorotherconditiononyouattendingUniversitythatyoucontactustodiscusson+44(0)2030961717.
Afterbookingandtheexpiryofthe5-days(or48hoursafter25thMay),theonlywaytoreleaseyourselffromthelicenseagreementistofindareplacementtenantwhowilltakeonthefullliabilityforpaymentoftheLicenseFee.
活动内容：
为了更好的帮助所有的同学拿到英国公寓预订的最大优惠，君君将帮助所有想预订同一个公寓的同学争取全网最低价、拿到最适合你的拼团优惠价格。
活动方法：
-扫码君君回复：拼团
-告诉君君你需要预订的公寓与租期
-君君将人工帮你在公寓官网、学旅家、异乡好居、番茄、51Room、Hooli、Hino等等网站里面比价，拿到最适合你的全网最低价