Theappworksprettywell,allowsmetoviewtheestimatedtimeremainingonmyload.Mywasherwhichisamediumrangemodeldoesnothavesomeofthefeaturesavailablethrutheapp.SomefeaturesnowavailableonmywasherareEco,WaterPlus,SingleItem.ThesefeaturescanbeselectedviathemobileappwhendoingaMobileStartload.I’mnotsureifselectingthesefeaturesacutelymakeadifference.WillthewasheraddextrawatereachfillifIselectWaterPlusviatheapp,whatabouttheEcoOptionIdon’tthinktheappcorrelatescorrectlytothemodelofapplianceyouhave.IthinktheyappliedaOneSizeFitsAllaspecttotheirapp.However,itisveryusefulandconvenientwhenlookinguptheestimatedtimeremaining.
Ihaveexperiencedbadappsfrombeginnernon-programmersfrommanynon-accreditedschoolsandprograms,andIcanassureyouthatthisappfrominexplicablyanexpensivebrandistheveryworstever!!!Really!!!Andabsolutely.IpaidapremiumpriceforaMielewasheranddrierandbasedonthenon-performanceofthisappIcanjustsaynotonlyneveragain,butKEEPAWAYfromanyoftheseMieleproducts!!!Firstlythebasics.Thereisnowaytoresetapassword!!!!Theappredirectstothehomepageandneithercanyouresetitfromthewebsite.Ihavebeentryingfordays.IfIwereMiele,thetimeisnightobringdownyouralreadyrisiblybaddigitalpropertiesandnotcreatefuriouslyunhappycustomerswithappthatisso,so,sobad.Thenwhenmyappusedtowork,Ihadtolivewithadumb“demo”washer!!!!WhywouldIwantademowasherinmyaccountIFIhaveanactualwasher!!!!HowaboutlettingtheuserdeleteitAndIammostlyfuriousbecauseMielewon’tletmeactivatehighwaterpluslevels(neededforthewashertonotdamageclothing)withouttheappandthatdoesnotworkatallnow.ThisistheworstappIhaveeverseen.Itisatragedytobehold.NeverMieleagainforme!
Thanksverymuchforyourfeedback.Weunderstandyourangerathavinghadadisappointingexperiencewiththepasswordresetandwaterlevelfunctionsoftheapp.Ourdevelopersarewellawareoftheseissuesandareworkingatfullspeedtoresolvethem.Ifyouencounteranyotherissues,pleaseemailusatinfo@mieleusa.com("MieleApp"inthesubjectline)andwewillbehappytoworkonasolutiontogetherwithyou.Kindregards,MieleAppTeam
1)Appworkedfineformebefore:4-5starsTHEN…2)Arecentappupdatecausedapptocrashoneverystartup.Ideletedtheapp(anddata)andreinstalled;thisfixedcrashproblembutdeletedwasher/dryerandapppairing3)AddingmydryertotheappdidNOTworkwhenIexplicitlyfollowedtheinstructions.Theappasksifthisisyourfirstsetupoftheappliance.WhenIansweredno(becuaseI’vehadthedryerformonths)thesubsequentappsetupwouldFAILonstep3.4(myinitialrunthrough)or3.6(ifImanuallyenteredIPaddressbyclickingtoprightIPbutton).TheappbizarrelycouldnotseethedryerontheLANandseemedtotimeoutontheauthenticationstep(eventhoughIcouldpingdryerwithnetworkutilitiesfrommyphone)4)whenIliedandansweredthatyes,thiswasmyinitialsetup,theappcouldfindandpairwiththedryerandgetthroughtheauthstep3.6.Note:I’macompsciguywithreasonablenetworkingexperience,andIamnotmakingsillymistakeslikebeingonthewrongnetworkwithmyphone(egbeingin5ghznetworkinsteadof2.4)
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